Connie was very nice checking and before when i called to see how late was too late to check in. Very nice and professional.
The lady at the desk was very rude.... She would not rent me the room because I still had an AZ DL even though I have moved to GA. She would not even listen to what I was saying. She refused to call the manager because it was after hours. She was VERY RUDE!!!!!!!!!! I had already prepaid so I went to Motel 6 down the road and they were very helpful!!!! <<>> HORRIBLE CUSTOMER SERVICE!!!!!! Go to Super 8 or Motel 6.
They offer smoking rooms which is nice. The staff is always friendly and the rooms are always nice and clean.
I've stayed at this hotel in the past, so I felt good about staying there again, but it has really gone downhill. Maintenance and cleanliness have suffered terribly. And, even though it's not the hotel's fault, other guests made so much noise talking and running around, we barely slept both nights. They remodeled not too long ago, going from carpet to wood floors, and I wonder if maybe that's why the neighbors sound so loud? Regardless, it's not easy to sleep there anymore.
Online information said that breakfast was included in the booking but they were actually not serving breakfast at this time.
Room cleaner and nicer than expected. Need better lighting for public areas for safety.
Rooms are fine, beds very firm. It would be nice if the other guests with big trucks were told to not back in to the parking spaces facing the rooms. We were blocked from parking near our room, not the first time. The breakfast is nothing to write home about, more fruit would be a good start.
Check in easy, front desk employees very nice, very clean room. TV/stations very minimal, internet connection spotty/slow, no USB charging stations
It was just a single night stop-over for my daughter and I ... beds and pillows were comfortable, which was very important to me after a long night of driving. Check-in ends at midnight, but I called ahead to say I wouldn't make it by then - they had no problem with the late arrival. Wasn't expecting much in the way of breakfast, but pleasantly surprised there was oatmeal, with all the fixin's .. various bread, including raisin bread to have with the oatmeal .. yogurts, fruits, other cereals, etc. I was happy to see there was coffee in the room, so I could start my day properly before going out into public =)
The milk and yogurt were clumpy and sour. Didn't eat breakfast. In the truck parking area there was dried dog poop. The dog walking area was full of dog poop.
No Ice; breakfast empty at 9:15. curtains have holes.
The location was great and the staff were very helpful about the local area.
It really makes a difference when the front desk is nice. Pretty basic, but clean. A bit disappointed the hair dryer did not work. Did not get a chance to test the Wifi, so not sure how good it was--mentioning this because this is one the main things I look for in reviews as it is important for business travelers. Would recommend and most likely stay there again.
Clean hotel in a good location. Very small and limited breakfast. Rooms are ok.
Did enjoy are stay. Disappointed Ice machine on ground level, wasn’t working. Having bad knees made it difficult getting ice at times.
Basic. Ok for a quick rest. Ants covered breakfast so we skipped that.
Days Inn by Wyndham Kingman West is located 2 mi (3.2 km) from Cerbat Cliffs Golf Course and within a 10-minute drive of Mohave Museum of History and Arts. This 60-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
All 60 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.
Days Inn by Wyndham Kingman West features an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include express check-out, free newspapers, and laundry facilities.
Connie was very nice checking and before when i called to see how late was too late to check in. Very nice and professional.
The lady at the desk was very rude.... She would not rent me the room because I still had an AZ DL even though I have moved to GA. She would not even listen to what I was saying. She refused to call the manager because it was after hours. She was VERY RUDE!!!!!!!!!! I had already prepaid so I went to Motel 6 down the road and they were very helpful!!!! <<>> HORRIBLE CUSTOMER SERVICE!!!!!! Go to Super 8 or Motel 6.
I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
They offer smoking rooms which is nice. The staff is always friendly and the rooms are always nice and clean.
Thank you so much for the incredible rating. We look forward to your next visit!
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
I've stayed at this hotel in the past, so I felt good about staying there again, but it has really gone downhill. Maintenance and cleanliness have suffered terribly. And, even though it's not the hotel's fault, other guests made so much noise talking and running around, we barely slept both nights. They remodeled not too long ago, going from carpet to wood floors, and I wonder if maybe that's why the neighbors sound so loud? Regardless, it's not easy to sleep there anymore.
It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously. Thank you for taking the time to share and please accept our sincere apologies for the inconveniences you experienced. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to our systems ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Online information said that breakfast was included in the booking but they were actually not serving breakfast at this time.
Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.
Room cleaner and nicer than expected. Need better lighting for public areas for safety.
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Rooms are fine, beds very firm. It would be nice if the other guests with big trucks were told to not back in to the parking spaces facing the rooms. We were blocked from parking near our room, not the first time. The breakfast is nothing to write home about, more fruit would be a good start.
We can't thank you enough for sharing your feedback with regards to our parking and comments about our breakfast. Please do consider us again on your next visit to the area.
Check in easy, front desk employees very nice, very clean room. TV/stations very minimal, internet connection spotty/slow, no USB charging stations
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our front desk and your comments about our room. We hope to someday have another opportunity to host your stay.
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.