For some reason, We expected an elevator - Seeing as it was advertised as a PENTHOUSE. We were celebrating our 41st Wedding Anniversary on Feb.5th so I had wanted to “splurge” and spend more money to have an extravagant accommodation!
Our flight arrived at 10:30pm and the short taxi ride from the airport we are used to. When we arrived, it was dark and it was hard to find our unit. The taxi driver informed us that there is no elevator, and he helped us carry are for heavy bags up three flights of stairs.
In the morning when we woke up, we thought we’d make a coffee. I had asked a few times if they could provide some milk so we could have a quick coffee before getting groceries in the morning. I did not get any response. We did not have a car in the morning we walked to Chi a Rent-A-Car And picked up our jeep were used to the walk so that’s not a problem. The parking spot for the vehicle was perfect. Very close to stairs to our unit. However, after getting back from Costco with all the groceries in the heat, it was a very hard haul up and down up and down up and down the stairs. This is not by any means of a penthouse. There was nothing elaborate or special about the accommodation that would define a penthouse. On inspection, the kitchen locked multiple equipment for people to cook their own meals. There was no large bowl, limited dishes, and very sparse cupboards. We had no ice cube trays, not one large salad /snack bowl at all. No soup ladle, or wooden spoons. Leaving guests to fend for themselves.
There was a mention that there was some issues with bugs as it’s an older building, and that the exterminators would be there on Wednesday to spray, this concerned me but we continued on and didn’t ask any questions. The pest control people arrived, and we’re only spraying the foundation of the buildings. But as soon as the spray had finished, we noticed cockroach in the unit. The bed was extremely tall although a comfortable king bed. We aren’t short ppl, however we had to jump to get up onto it. ( it’s quite a physical procedure).
There is no view it’s a view of the top of a few trees and the UNHEATED pool. The water view - is actually a view of the pool.
There is NO hot tub ( or Jacuzzi) not sure why it says there is)?
There is coin laundry in a room off the parking lot. Even though the description is written like there is a washer & dryer in the unit itself.
We found this did NOT LIVE UP TO OUR EXPECTATIONS location is fabulous