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Hotel Indigo Karuizawa by IHG

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Photo gallery for Hotel Indigo Karuizawa by IHG

A spacious lounge area with a central fire feature, comfortable seating, and large windows offering views of the outdoors.
A modern interior with a central fire feature, seating areas, and large windows.
A spacious restaurant with wooden beams, large windows, and multiple tables and chairs.
A modern building with a wooden canopy entrance, glass doors, and a paved area in front.
A modern interior with a wooden staircase, a bench, and a wall with geometric wall art.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111
  • Place, Karuizawa Prince Shopping Plaza
    ‪20 min walk‬
  • Place, Karuizawa 72 West Golf Course
    ‪20 min walk‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

A room with a wooden headboard, a small table with a toy car and a camera, and a lamp on a side table.

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Private Garden)

A small outdoor seating area with wicker chairs and a table, a glass door leading to a room, and a plant in the foreground.

Standard Room, 1 King Bed (Private Garden)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

A room with a wooden headboard, a small table with a toy car and a camera, and a lamp on a side table.

Standard Room, 1 King Bed, River View (with View Bath)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a sofa, a small table, and a view of the outdoors.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

A room with a wooden headboard, a small table with a toy car and a camera, and a lamp on a side table.

Standard Room, 2 Twin Beds, Garden View

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Private Garden)

A patio with wicker furniture, a small round table, and a view of a garden with trees and plants.

Standard Room, 2 Twin Beds (Private Garden)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View (with View Bath)

A room with a wooden headboard, a small table with a toy car and a camera, and a lamp on a side table.

Standard Room, 2 Twin Beds, River View (with View Bath)

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

A modern hotel room with a large bed, a sofa, a small table, and a view of the outdoors.

Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

A room with a wooden headboard, a small table with a toy car and a camera, and a lamp on a side table.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

A room with a wooden headboard, a small table with a toy car and a camera, and a lamp on a side table.

Standard Room (Upgraded)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, River View

A balcony with wicker chairs and a small table, overlooking a forested area.

Standard Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View

A hotel room with a large bed, a seating area with a table, and a view of the outdoors.

Standard Room, 2 Twin Beds, Accessible, Garden View

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

A room with a wooden headboard, a small table with a toy car and a camera, and a lamp on a side table.

Standard Room, 2 Twin Beds, River View

9.2 out of 10
Wonderful
(10 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, River View

Standard Room, 2 Twin Beds, Accessible, River View | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible, River View

  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Front of property

LONGINGHOUSE Kyukaruizawa Suwanomori

Karuizawa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 13 reviews
$273 nightly
The price is $304
Jul 15 - Jul 16
All taxes and fees included in total
LONGINGHOUSE Kyukaruizawa Suwanomori

About the neighborhood

Karuizawa

Hotel Indigo Karuizawa by IHG places you within a mile (2 km) of Karuizawa 72 West Golf Course and Seizan Golf Course. This 155-room, 5-star hotel has conveniences like a full-service spa, a 24-hour gym, and free self parking.

What's nearby

  • Karuizawa Prince Hotel Golf Course - 18 min walk - 1.0 mile
  • Seizan Golf Course - 18 min walk - 1.0 mile
  • Karuizawa Prince Shopping Plaza - 20 min walk - 1.1 miles
  • Karuizawa 72 West Golf Course - 20 min walk - 1.1 miles
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 1.3 miles

Getting around

  • Karuizawa Station - 12 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 115 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪All Day Dining Primrose - ‬5 min drive
  • ‪出汁と信州ごはん 佐久屋本店 - ‬3 min drive
  • ‪うさぎ山キッチンハウス - ‬4 min drive
  • ‪dog dept.+cafe - ‬3 min drive

About this property

Hotel Indigo Karuizawa by IHG

Guests staying at Hotel Indigo Karuizawa by IHG enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include coffee/tea in a common area, a water dispenser, and a fireplace in the lobby.
Guests can expect to find 49-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and bidets. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harnn. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Karuizawa Prince Hotel West
Karuizawa
  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
8.6 out of 10, Excellent, 1,001 reviews
$268 nightly
The price is $297
Jul 13 - Jul 14
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Restaurants on site

  • KAGARIBI
  • KAGARIBI
  • LOBBY LOUNGE

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Hosted evening meal: JPY 7000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa By Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Karuizawa
Hotel Indigo Karuizawa by IHG Hotel Karuizawa

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Karuizawa by IHG?

Hotel Indigo Karuizawa by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo Karuizawa by IHG?

As of Jul 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Karuizawa by IHG on Jul 21, 2026 start from $484, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Indigo Karuizawa by IHG?

This hotel is located in Karuizawa, close to Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. You'll also find Karuizawa 72 West Golf Course and Karuizawa Indoor Tennis Court within a short drive.

Is there parking available at Hotel Indigo Karuizawa by IHG?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Hotel Indigo Karuizawa by IHG?

Harnn is the hotel's spa and services include aromatherapy, massages, and body treatments.

Are there luxury amenities available at Hotel Indigo Karuizawa by IHG?

Yes, guests can indulge in luxuries such as a garden-view restaurant, a full-service spa, and a bar/lounge at this hotel.

Does Hotel Indigo Karuizawa by IHG have a casino?

No, Hotel Indigo Karuizawa by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Karuizawa by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Indigo Karuizawa by IHG?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, a bar/lounge, and a full-service spa.

Does Hotel Indigo Karuizawa by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo Karuizawa by IHG have a restaurant with a breakfast menu?

Yes, Hotel Indigo Karuizawa by IHG serves buffet breakfast for a surcharge each morning at KAGARIBI.

Will Hotel Indigo Karuizawa by IHG allow pets to stay for free?

No, pets aren't allowed at Hotel Indigo Karuizawa by IHG though service animals are welcome.

Does Hotel Indigo Karuizawa by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Indigo Karuizawa by IHG?

Yes, every guestroom at Hotel Indigo Karuizawa by IHG comes with a deck/patio and some offer river and garden views.

Hotel Indigo Karuizawa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 333 out of 452 reviews
Rating 8 - Good. 90 out of 452 reviews
Rating 6 - Okay. 18 out of 452 reviews
Rating 4 - Poor. 3 out of 452 reviews
Rating 2 - Terrible. 8 out of 452 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alain

Very nice Hotel and friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will recommend Indigo if you have a car In karuizawa. Not sure if plublic bath has authentic mineral bath though.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel for a restful night. Fantastic breakfast and nice ambience overall.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wienczyslawa

Liked: Cleanliness, property conditions & facilities
Stunning architecture, perfect service and a lovely setting. Would stay again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great service, amazing breakfast
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Celia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely architecture. Beautiful landscaping. Beautiful rooms. A little in the pricey side but it could be because it is in Karuizawa (compared to other resort towns).
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

KIM BENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property n staff fluent in english helps a lot.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Excellent food, staff and onsen! Will definitely stay again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with an amazing, attentive staff. Breakfast buffet was excellent.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kun Tat

Liked: Cleanliness, amenities, property conditions & facilities
the room is tidy and clean, staff are friendly and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Szu Chao

Liked: Cleanliness, staff & service, amenities
Friends my staffs, beautiful space design
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
clean, warm and new.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything especially the element of design throughout the property.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ser Ee

Liked: Cleanliness, amenities, property conditions & facilities
We had an exceptional stay from the moment we were warmly welcomed at check-in until our seamless departure. The hospitality was impeccable, and the thoughtful welcome drinks were a lovely touch rarely experienced in Japan hotels. The room was beautifully spacious, impeccably clean, and extremely comfortable. My son especially loved enjoying his own onsen experience in the bathtub, which made our stay even more memorable. The refillable water provided by the hotel was another thoughtful convenience that we truly appreciated. The frequent shuttle service to Karuizawa train station added great ease to our travels and enhanced the overall experience. A truly wonderful stay that exceeded expectations — we look forward to returning again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sure to stay in this hotel next time!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning design, great service, good food, well priced for 2 or 3 night stay. Loved it!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and willing to help.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooms and facilities
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Man Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, had nice dinner and breakfast at hotel
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Chun Pong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, breakfast superb
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Chanin

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, spacious room with nice garden view.
Stayed 2 nights in Jun 2024

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