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Recent guest reviews

Rooms were bad . No cleaning . Room mix ups limited food with poor sevice . Mgt. was non existent . Staff tried but mgt was terrible told staff wrong times to report for breakfast start up .

Was clean and service was good.

It was affordable and lovely! I'd stay there again!

I have stayed at a lot of holiday inns. They are usually my go to. This by far was the dirtiest one I have every stayed at. The top of the bed frames looked like they have lent been dusted in months. The floors where dirty they didn’t look like they had been vacuumed and could use a shampooing. You needed to keep your shoes on to keep your feet from getting dirty. The chair crushing had not been pulled out and cleaned. It had pills underneath it. It looks like a rushed job on housekeeping

I really appreciated the lobby restaurant. Dinner pizza was not the best, but the service was great! Breakfast was much more enjoyable. Had the same waiter Fri-Sun and he was fantastic. Had a lovely weekend catching up with my son.

The staff was very friendly and everything was kept very clean

Overall our stay was great. However, at about 8:30 in the morning, I heard a light tapping in the entryway, which I thought was my wife or 1yo in the bathroom, instead someone from the hotel staff unlocked and entered my room. The door was cracked open they figured out we were still in there and backed out. I went out in the hall to see who it was, and found a woman with a clipboard who apologized, but offered no explanation. When I called down to the desk to ask why that happened, he said he would find out, but that I should use the latch to prevent it...

Especially comfortable rooms for the price point. Slept much better here than at other hotels. Really great, warm lighting in the room and bathroom.

Close airport leave my car they take me to airport.

Bathroom wouldn’t work and the toilet ran all the time.

This is a beautiful hotel with lovely furnishings and upgraded fixtures. There is ample parking and the location is, of course, proximal to the KC airport. My room was very clean and comfortable. My sense is that the staff - while pleasant enough - require more training in order to provide exceptional service. This fatigued traveler had to deal with little snags such as: No wifi code (as was stated at check-in) in my key jacket, a TV that was non-functional and had to be rebooted by staff, a dinner menu that was provided me at breakfast, etc. Again, all small things that were fixed promptly. Otherwise it was a good experience and I would recommend this hotel to others as very good.

Very close to the airport. Shopping and restaurants nearby.

Booked a room with two beds and when we arrived we were told they told us they gave our room up without realizing it. They gave us a room with one bed for 4 people. No pull out couch or cot even. After arguing for a bit since we paid $144 over six months ago for this room, he finally had maintenance go try to fix an “out of order” room. After a lengthy process and multiple trips to different rooms we were given one but not really an apology or anything to compensate. Won’t be booking this hotel again.

N. Ambassador Drive Kansas City MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 1.6 mi (2.6 km) from Harley-Davidson Factory, Holiday Inn Kansas City Airport, an IHG Hotel is within a 10-minute drive of Tiffany Greens Golf Course. This 3-star hotel has 141 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Refrigerators, coffee makers, and free newspapers are also available.


Property features

At Holiday Inn Kansas City Airport, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, Multiple Beds

2 Twin Beds and 1 King Bed | Sleeps 4

Standard Room (Bed type assigned at Check-In)

1 Twin Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Kansas City Airport, an IHG Hotel

Everyone (18) Couples (7) Business (5) Family (16) Friends (2) Other (2)
2
Partner Couples Business Business

Rooms were bad . No cleaning . Room mix ups limited food with poor sevice . Mgt. was non existent . Staff tried but mgt was terrible told staff wrong times to report for breakfast start up .

By on Jul 17, 2022

4
Family

Was clean and service was good.

By on Jul 12, 2022

5
Family

It was affordable and lovely! I'd stay there again!

By on Jun 29, 2022

4
Everyone

By on Apr 14, 2022

2
Family

I have stayed at a lot of holiday inns. They are usually my go to. This by far was the dirtiest one I have every stayed at. The top of the bed frames looked like they have lent been dusted in months. The floors where dirty they didn’t look like they had been vacuumed and could use a shampooing. You needed to keep your shoes on to keep your feet from getting dirty. The chair crushing had not been pulled out and cleaned. It had pills underneath it. It looks like a rushed job on housekeeping

By on Aug 10, 2021

5
Everyone

By on Jul 15, 2021

5
Everyone

By on May 4, 2021

Review comment responded on May 17, 2021

Thank you for your 5 star review!

5
Everyone

By on Apr 8, 2021

Review comment responded on Apr 19, 2021

Thank you for your review!

5
Everyone

By on Mar 15, 2021

Review comment responded on Mar 29, 2021

Thank you for your 5 star review!

5
Family

I really appreciated the lobby restaurant. Dinner pizza was not the best, but the service was great! Breakfast was much more enjoyable. Had the same waiter Fri-Sun and he was fantastic. Had a lovely weekend catching up with my son.

By on Feb 22, 2021

Review comment responded on Feb 23, 2021

Thank you for your 5 star review! We appreciate your business!

Holiday Inn Kansas City Airport, an IHG Hotel

11728 N. Ambassador Drive, Kansas City, MO 64153
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