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Motoyu Ishiya

3.5 star property

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Photo gallery for Motoyu Ishiya

A large indoor swimming pool with clear glass walls, allowing views of a forested area outside.
A traditional Japanese building with a tiled roof and a reflection in the water.
A wooden deck with a view of a garden and a traditional building.
A traditional Japanese-style room with tatami flooring, a low table, and a tea set.
A traditional Japanese building with a tiled roof, a covered entrance, and a stone lantern.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Chi 95, Fukatanimachi, Kanazawa, Ishikawa-ken, 920-0165
  • Place, Honkoji Temple
    ‪6 min drive‬
  • Place, Kanazawa Yasue Gold Leaf Museum
    ‪14 min drive‬
  • Place, Omicho Market
    ‪15 min drive‬
  • Airport, Komatsu (KMQ)
    ‪49 min drive‬

Room options

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table, cushions, a television, and a sliding door.

Japanese-style Room

  • Sleeps 7
  • 7 Double Futons
  • Free WiFi

View all photos for Semi Western-Style Room 16 to 20 Sq M

A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a sliding shoji screen.

Semi Western-Style Room 16 to 20 Sq M

  • Sleeps 3
  • Free WiFi

View all photos for Main Building Deluxe Japanese-style Room

A traditional Japanese room with tatami flooring, sliding doors, and a tea set on a wooden table.

Main Building Deluxe Japanese-style Room

  • Sleeps 3
  • 3 Double Futons
  • Free WiFi

View all photos for Room with Tatami Area and Private Toilet with Garden View [Yurino]

A traditional Japanese room with tatami flooring, a low table with a cushion, a television, and sliding doors with a view to the outside.

Room with Tatami Area and Private Toilet with Garden View [Yurino]

  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese-Style Deluxe Corner Twin Room with Private Toilet and Mountain View [Kuzyaku]

A traditional Japanese room with tatami flooring, a low table, and shoji screens.

Japanese-Style Deluxe Corner Twin Room with Private Toilet and Mountain View [Kuzyaku]

  • Mountain view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Standard Twin Room with Private Toilet [Umebachi]

A traditional Japanese-style room with tatami flooring, a low table, and a tea set.

Japanese-Style Standard Twin Room with Private Toilet [Umebachi]

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Superior Quadruple Room with Private Toilet [Takasago]

A traditional Japanese room with tatami flooring, a low table, and cushions.

Japanese-Style Superior Quadruple Room with Private Toilet [Takasago]

  • Mountain view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Deluxe Quadruple Room with Private Toilet

A traditional Japanese room with tatami flooring, a low table, and shoji screens.

Japanese-Style Deluxe Quadruple Room with Private Toilet

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Deluxe Corner Twin Room with Private Toilet and Garden View [Ume]

A traditional Japanese room with tatami flooring, shoji screens, and a view of a garden.

Japanese-Style Deluxe Corner Twin Room with Private Toilet and Garden View [Ume]

  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Deluxe Twin Room with Private Bathroom and Mountain View [Hosho]

A traditional Japanese room with tatami flooring, a low table, and a sofa.

Japanese-Style Deluxe Twin Room with Private Bathroom and Mountain View [Hosho]

  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Maisonette Suite with Tatami Area [Tenpougra]

A cozy living room with a sofa, armchair, and coffee table, featuring wooden flooring and a patterned rug.

Maisonette Suite with Tatami Area [Tenpougra]

  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room with Tatami Area and Private Toilet with Garden View [Yurino]

A traditional Japanese room with tatami flooring, a low wooden table, and a bed with a futon.

Room with Tatami Area and Private Toilet with Garden View [Yurino]

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

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THE HOTEL SANRAKU KANAZAWA

Downtown Kanazawa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 709 reviews
$101 nightly
The price is $112
Aug 25 - Aug 26
All taxes and fees included in total
THE HOTEL SANRAKU KANAZAWA

About the neighborhood

Kanazawa

Located 2.4 mi (3.8 km) from Honkoji Temple, Motoyu Ishiya is within a 10-minute drive of Yanase River. This 16-room, 3.5-star ryokan welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Honkoji Temple - 6 min drive - 2.3 miles
  • Kanazawa Yasue Gold Leaf Museum - 14 min drive - 6.5 miles
  • Higashi Chaya District - 14 min drive - 6.5 miles
  • Kazuemachi Chaya District - 14 min drive - 6.5 miles
  • Omicho Market - 15 min drive - 6.7 miles

Getting around

  • Kanazawa Station - 24 min drive
  • Komatsu Airport (KMQ) - 46 min drive

Restaurants

  • ‪ふくひさ!! - ‬6 min drive
  • ‪麺絆SUBARU - ‬7 min drive
  • ‪お多福金沢店 - ‬9 min drive
  • 焼肉百万石
  • ‪餃子の王将金沢東店 - ‬6 min drive

About this property

Motoyu Ishiya

Guests of Motoyu Ishiya enjoy access to free WiFi in public areas, spa services, and coffee in a common area. Free parking is available if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Other amenities at this hot springs ryokan include a meeting room, a library, and free newspapers.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and slippers. 2 bathrooms, minibars, and safes are also standard. Bathrooms are shared.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Similar properties

Exterior
SOKI KANAZAWA
Downtown Kanazawa
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,112 reviews
$61 nightly
The price is $67
Aug 26 - Aug 27
SOKI KANAZAWA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 8:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Hot springs
  • Library

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 shared bathrooms
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between May 01 and May 29.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-6:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Motoyu Ishiya Inn Kanazawa
Motoyu Ishiya Inn
Motoyu Ishiya Kanazawa
Motoyu Ishiya
Motoyu Ishiya Ryokan
Motoyu Ishiya Kanazawa
Motoyu Ishiya Ryokan Kanazawa

Frequently asked questions

Are free cancellation options available at Motoyu Ishiya?

Motoyu Ishiya provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Motoyu Ishiya?

As of Jul 28, 2026, prices found for a 1-night stay for 2 adults at Motoyu Ishiya on Aug 3, 2026 start from $332, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Motoyu Ishiya?

This ryokan is located in Kanazawa, close to Omicho Market and Kenrokuen Garden. Yanase River is also within a driving distance of 3.6 mi.

Is parking available on site at Motoyu Ishiya?

Yes, self parking is offered for free at the ryokan.

Does Motoyu Ishiya have a casino?

No, Motoyu Ishiya doesn't have a casino.

Will I find an indoor pool at Motoyu Ishiya?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Motoyu Ishiya?

Amenities that appeal to couples at this ryokan include a minibar, turndown service, and slippers.

Does Motoyu Ishiya have a hot tub?

No, this ryokan doesn't have a spa tub.

Does Motoyu Ishiya have a restaurant with a breakfast menu?

Yes, Motoyu Ishiya serves free full breakfasts each morning from its restaurant.

Will Motoyu Ishiya allow pets to stay for free?

No, pets aren't allowed at Motoyu Ishiya.

Does Motoyu Ishiya have connecting rooms available?

No, there aren't connecting guestrooms at this ryokan.

How close is the airport from Motoyu Ishiya?

The closest major airport to Motoyu Ishiya is Komatsu Airport (KMQ), which is 25.8 mi away (46 minutes by car). Another top airport is Toyama Airport (TOY), which is around 26.1 mi away.

Are there rooms with balconies that I can book at Motoyu Ishiya?

No, there aren't any guestrooms at Motoyu Ishiya that offer a balcony.

Motoyu Ishiya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 52 reviews
Rating 8 - Good. 10 out of 52 reviews
Rating 6 - Okay. 6 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most relaxing stays I’ve ever had. Unique property. I have good memories of Mr stay and would recommend.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Ryokan! Best experience in Japan. The water in the Onsen is composed of minerals that help the skin. There is also a massage chair foot massage device. Highly recommended! The Ryokan gives you the feeling of being back in Old Japan with a 5 star service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
Staff was incredibly hospitable. They saw us arriving by taxi and immediately came outside to greet us and help with luggage. Then were taken inside to some tea and a warm towel to warm up. Extremely communicative and make you feel very comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

GIUSEPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccabile, esperienza da vivere
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
・宿の設備など ２００年の歴史ある宿で、和風の雰囲気を味わえることを期待した。 おおむね期待通りの雰囲気の宿だった。 趣のあるお堂や庭があるので、夜間にライトアップするともっと良くなると思った。 ・課題 今回はエクスペリアで予約したが、そもそも石屋に連絡が行っていなかった。 IT系が苦手なのかもしれないが、金沢市を含めインバウンドや観光に力を入れる以上言い訳にはならない。 若いスタッフがいなくても宿泊客との接点を予約サイトに任せて、十分な確認が取れない体制になっているのは問題といえる。 ITに振り回されるのではなく、宿がITを利用しているという意識をもって取り組んでいただきたい。
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

えつ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても趣のあるお宿です。 能の舞台を見ながら頂くお食事も加賀特産のお野菜などを使用してあり、普段食べた事のない食材で美味しかったです。 温泉も本当にコーヒーですか？と思う様な色でしっとりとしています。
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ryokan was a top experience of our two-week trip in Japan. Such a charming and unique oasis and glimpse of traditional Japanese life. The rooms and facilities are even better than pictured. An onsen is included in the price, and you can go as often as you'd like. We highly recommend their nine-course meal that you can reserve (for an extra fee) up to two days prior to your stay. They even accommodated our group member's gluten allergy. The ryokan is easily accessible by bus from Kanazawa station (the folks at the Tourist Information Center make it easy to find), and you're greeted by staff the minute you get off the bus, as the stop is right there. We cannot say enough about this experience. It was definitely worth its value and will forever be a highlight of our time. Thank you, everyone at Motoyu Ishiya, for making our stay a memorable one!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We loved the location and the hot spring onsen was amazing
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Deborah R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing ryokan!

We had such an amazing time at this ryokan. A bit secluded just outside of Kanazawa it allowed us to just relax and enjoy the moment. The architecture and interior of the ryokan and its garden is outstanding! Every detail matters! It has a beautiful onsen, comfortable rooms and great food. We had the best time at dinner, everyone was heartwarmingly friendly and the food was served in such a nice way! I was especially grateful that they cooked an individual vegetarian meal for me! Highly recommended!
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Une expérience a ne pas retenter. Pour toutes sortes de raisons : le côté complètement désuet, la nourriture, le service. Tout était complètement dépassé malheureusement.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素敵な時間

とても素敵な時間を過ごせました
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

金沢郊外の洒落た温泉宿。みごとな加賀料理を堪能。

金沢の町中は人が多いので、郊外の山の中にある温泉宿を選びました。大成功。庭にある能舞台を見ながらの夕食は伝統的な加賀料理の洒落たアレンジ。ここでしか食べられないすばらしい夕食でした。もちろん朝食もすてきでした。
Stayed 1 night in May 2019
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic dinner/ryokan and onsen experience

This was a great stay in Kanazawa. Traditional ryokan with great onsen. It is not downtown but a taxi from the Morimoto station (two stops from jR Kanazawa station) is only 1500 yen. What would have been nice to know prior to the stay was that there is a single JR bus from the hotel to downtown, sights and the JR station at 9:21am. The arrival at the JR station is a little after 10:00 am for planning purposes. Dinner is a big part of the experience. We enjoyed it but felt that one night was sufficient- especially because you get a similar experience at breakfast. We were able to find a fabulous meal downtown our second night.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

MINORU

とってもいい旅館でした。

とっても雰囲気のいい旅館で良かったです。お風呂も広々としていて、昔ながらな感じが良かったです。ただ、お風呂は脱いだスリッパ用の下駄箱があるといいかなと思いました。 またお料理もとっても美味しかったです。虫が入っている事を伝えると、別のお料理を代わりに出してくださったのですが、そのお料理が何か分からず聞くと担当の仲居さんも分からず「食べてみてください」と言われてしまったのが？？って感じでした。 また、能舞台を見たくて案内された大広間へ行くとまだ夕食中で「いつ頃なら？」と聞くと「そんなの分かりません」と言う感じに冷たくあしらわれてしまいました。 能舞台をウリにしているので見学できるのだと思っていたのに、とっても残念でした。 もちろん対応が素晴らしい方がほとんどだったので、そのような方々が際立ってしまい印象に残ってしまいました。。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
お料理がひとつひとつ、とても美味しかったです。 アメニティなども充実しており、特に靴下やパックをもらえたのが、ありがたかったです。従業員の方も親切で、快適な宿泊ができました。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
金沢市から少し離れた静かな山の中で、 ホッと心が落ち着きます❀.*･ﾟ お夕食が何を食べても美味しくて感動♡ ただ、蟹クリームチーズグラタンは少し脂っこいのか、大人には重いです。 若者には喜ばれると思いますが。 お風呂も気持ち良く、源泉のパックで更にお肌がスベスベ、もちもちになりました。 旅館の雰囲気も良いし、 旅館のスタッフさんも親切で、 朝早く目覚めてしまった私に、開放時間よりも早めに朝のお風呂用意して下さいました♪ とても居心地が良かったです。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Staffs are super nice~ They always smile and be friendly to everyone. Rooms are quiet, tidy and comfortable. The onsen❨hot spring❩ is amazing as well!!! Also, the food❨dinner and breakfast❩are delicate, fresh and delicious. A traditional Japanese environment is presented. I love the Japanese garden view and decoration. I will definitely recommend 元湯石屋 to others!
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Japanese Ryokan Food and culture. Quiet and peaceful place.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

h

Liked: Staff & service, room comfort
接客がとてもよかったです
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉、食事、部屋に満足です。ゆっくりした時間を過ごせました。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A different experience, but worth trying!

A different experience from any hotel I’ve ever stayed before, but definitely worth trying. The level of service from the staff is amazing (they will go and wave goodbye to you as you leave!).
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最悪なサービス

不評な口コミは削除してるのでしょうか？評価が高かったこちらの宿に、外国からのお客様をお連れしましたが、本当に最悪でした。 スタッフの方は、わたしたちが通訳しているのをさえぎって、日本語でまくしたてて急かしてきます。 夕食もこちらのペースを全く無視して次から次へと。 ドリンクメニューを渡されて、二秒後に、ビールですか、お酒ですか、ウーロン茶ですか、と、、まだ目を通してもいないのに、待ってといっても、どうしますか？を連呼する始末。 料理も次から次へとどんどんだされ、まだ始まったばかりなのに、メインのお肉を焼く鉄板に火をつけようとする始末。お酒も楽しみたいので、少しゆっくり出してくださいとお願いしたところ、熱いものは熱いうちに！と言われテーブルの上はいっぱいに、、熱いメインを熱いうちにとだされても、まだ前菜も途中なのにテーブルで冷めるだけです。 それを言っても、文句は厨房に言ってくれ、と、、。お客様の状況を厨房に伝えるのが客室係りの仕事なのに、本当に横柄で、流れ作業で、早く料理をだして早く食べて早くでてけと、言う雰囲気が伝わってきました。 みんな唖然としてました。 おもてなしの伝統を売りにしているのに、信じられません。 ほっとする間もなく、本当に疲れてしまいました。 わざわざ街の中心地から離れて、特別な旅館を外国からきた友人に経験させてあげたかったのに。。 この金額をとっておいてこんなサービスをするなんて、街中の普通のホテルを予約して、夕食も別に行った方がよっぽどましです。 わたしたちが行ったときは、他のお客様はほとんどが外国人グループでしたが、理由がわかりました。 こんなサービスをしていて、日本人に見捨てられて、外国人相手に古い旅館を売りにしてやってるんだなと。 責任者にクレームをつけたところ、お詫びをされて担当者を変えてくれました。 ですが、大切な時間は戻ってきません。お酒と食事と会話を楽しみながら久々の再会を喜び過ごしたかった時間は、焦らされてお酒も選べず、黙々と食べさせられ、疲れる残念な時間になりました。ぶち壊されました。 どれだけ謝られても時間は戻りません。そういったことをきちんと考え、これ以上がっかりする人がでないことを願います。
Stayed 1 night in Oct 2018
Verified

8/10 Good

康隆

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

カップルにもおすすめの老舗旅館

金沢の市街へのアクセスがよく、温泉もある旅館ということで利用させていただきました。兼六園など市街観光をした後、車で20分ぼどで到着しチェックイン。夕食は六角堂へ出かけ能登牛を堪能し、旅館へ戻って琥珀色の温泉で1日の疲れを癒しました。おもてなしのサービスと最高の朝ごはん、雰囲気のある老舗旅館を彼女と満喫しました。次回は夕食付きプランでまた利用したいです。
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful ryokan

Great onsen, lovely place with exhibition of antique art work and artcrafts, an original Nô theater, beautiful dining space. An authentic experience.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff. Good food. Overall great

The staff was very friendly and helpful. The spa was clean and nice. Breakfast was very delicious. It's a bit far from Kanazawa city, but ir was perfect for a relaxing getaway. Highly recommended.
Stayed 2 nights in Nov 2017

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