Although during the online reservation I read "taxes & fees included", I still had to pay again when I arrived there (additional taxes). This on top of the destination fee and the high charge for cleaning. If you want the air conditioning activated there is an additional (not irrelevant) daily charge that they unveil to you at the moment of check-in. The outlets in the 2 bathrooms were not working and a quite concerning electric noise was sometime present in the main bathroom. I notified the staff several times but they did nothing. Although there are "quiet hours", sometimes people talking very loud during the night on the balcony next to your window wake you up. Beside all of that (and being overpriced), I liked the location and the ocean view. The staff was courteous (even though did nothing to fix the outlets).
Staff was great! The 2 Condo we rented did not sleep 6 as promised and one had bed bugs both were filthy and plumbing fell apart in our Condo
Property was ok, definitely feels aged and disappointed that if you want AC you havecto pay per day and is only accessible with a key.
Quiet
VERY QUIET , SAFE, CONVINIENT AND FASR SERVICES I WILL HIGHLY RECOMMEND THIS PLACE.
I love that it was the beach front.
It’s great . Big house for family . I would come back again 😊
Awesome location - close to downtown Kona, and the harbor where we took 3 different trips out of. Quiet complex - easy in and out. Superior value as well. Would highly recommend Kanaloa !
Nice size rooms but bathroom and shower very outdated. Also rooms are old and portable air conditioners dont cool entire place but better than nothing. The resort front desk closes so early like 4-5pm but then again so does everything in Hawaii. :-)
Great time Would go back again Loved the ocean front room
What a beautiful complex, so well maintained. The ocean pool was magnificent! It is right at the ocean’s edge. The sunsets were breathtaking. The condo that we stayed in was beautiful as well. Very tropical decorated and comfortable furnishings. The a/c was a bit of a problem with fluctuating temps. The kitchen was lacking. There were no bbq tools, and very sparse utensils. The silverware, pots and pans, and serve ware should be replaced. There were no cookie sheets or baking pans. Besides the kitchen lacking, the overall stay was wonderful, and would Not hesitate to vacation there again.
I liked everything about the condo except the fact you had to pat for air-conditioning everything eles was great
The space was great but not knowing you have to pay an extra 25$ a day for air conditioning is crazy.
Nice place to stay. Friendly staff, good amenities, large place and beautiful pool.
The property was clean, however the rooms need updating
The property was well kept and very quiet. But there was a separate charge for AC. That should be factored into the room night cost even if it goes up.
Kanaloa at Kona by Castle places you within a leisurely stroll of Keauhou Bay Beach and Haleo Luau. This 42-room, 3-star apartment building welcomes guests with 3 outdoor pools and conveniences like free in-room WiFi and free self parking.
Each apartment features a kitchen and a patio, and there's space to spread out with a dining area and a sitting area. A TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker, a ceiling fan, and an ironing board. Housekeeping is available on request.
3 outdoor pools, outdoor tennis courts, and free WiFi in public areas are featured at Kanaloa at Kona by Castle. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a spa tub, a business center, and a meeting room.
Although during the online reservation I read "taxes & fees included", I still had to pay again when I arrived there (additional taxes). This on top of the destination fee and the high charge for cleaning. If you want the air conditioning activated there is an additional (not irrelevant) daily charge that they unveil to you at the moment of check-in. The outlets in the 2 bathrooms were not working and a quite concerning electric noise was sometime present in the main bathroom. I notified the staff several times but they did nothing. Although there are "quiet hours", sometimes people talking very loud during the night on the balcony next to your window wake you up. Beside all of that (and being overpriced), I liked the location and the ocean view. The staff was courteous (even though did nothing to fix the outlets).
Staff was great! The 2 Condo we rented did not sleep 6 as promised and one had bed bugs both were filthy and plumbing fell apart in our Condo
Property was ok, definitely feels aged and disappointed that if you want AC you havecto pay per day and is only accessible with a key.
Quiet
VERY QUIET , SAFE, CONVINIENT AND FASR SERVICES I WILL HIGHLY RECOMMEND THIS PLACE.
I love that it was the beach front.
It’s great . Big house for family . I would come back again 😊
Awesome location - close to downtown Kona, and the harbor where we took 3 different trips out of. Quiet complex - easy in and out. Superior value as well. Would highly recommend Kanaloa !
Mahalo for the great review Tia :)