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Recent guest reviews

The gardens and water features are stunningly beautiful. The staff is friendly and helpful. The bay and sandy beach make this resort unique in Zihuatanejo.

Beautifully designed rooms, nice pool, and courteous staff. Only tennis court in area.

Tennis courts are dangerously unplayable and have been for years. There is no reading light over the bed. And the lovely amenity of coffee or tea with the newspaper in the morning has been discontinued. It is disappointing. But worse is the music that blares on the beach disturbing the ambiance of waves and seashore.

Needs more attention to details to be up to the luxury it promises.

We had a wonderful stay. Our room was very clean and one of the nicest we have stayed in. (Luxury Suite). Food was very good but a little pricey, not out of line for resort food. The staff was fantastic- very friendly and helpful. Willing to go above and beyond your expectations. There is currently some construction and renovation going on in one area of the resort that limited it to one restaurant and bar but we had no problem with that. (June 2018). Would definitely go back!

Everything was awesome !! Staff ,food, location !! The only bad thing, not a easy flight from Pennsylvania .

Viceroy Hotel was wonderful in all areas from beginning to end. They have it all, Great staff, Delicious food, Gorgeous rooms, Beautiful beaches the list goes on and on. Already planning my next visit!

The Viceroy is meticulously maintained. The beach front location can't be beat. The staff was very friendly and accommodating. We had a very peaceful and relaxing stay. The hotel was great that we barely left the property.

Great service from all staff. The best location ever! I want to rush back as soon as possible! Select the rooms that are beach front with private pool- huge square footage and beautifully decorated!

My husband and I just spent the most amazing 9 days at the Viceroy. It was an anniversary trip and I cannot even begin to explain the perfect time we had at this resort. The staff, the food and the location were more than we could have ever dreamed.

We return every year to this slice of paradise. The staff are extremely warm and very sincere in providing a high level of service. Enjoyed a 1/2 day of fishing, snorkeling, with the fish we caught cooked at a local restaurant.

The hotel is lovely and set on a beautiful beach. I think it is overpriced though so not the best value.

The staff and service are amazing, is the best hotel en Mexico, the beach is perfect for relaxing. The attention is the best of the hotel. Extremely recommended!!!

The best vacation ever we loved the private pool the service was extraordinary

The best hotel The service great Zihuatanejo its a very nice beach and have the best wheather The location of the hotel its remarcable

Great to spend a weekend to relax, the spa is overpriced.

We love the food and the hospitality The beach is great

Everything was excellent We love the beach an the view The room has an amazing pool

Playa La Ropa S/N Zihuatanejo GRO

Room options

Suite (Swim-Up)

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Penthouse, Ocean View

1 King Bed | Sleeps 2

Suite, Lagoon View (Plunge Pool)

1 King Bed | Sleeps 2

Hotel highlights

  • Steps from La Ropa Beach and Zihuatanejo Bay
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Thompson Zihuatanejo, a Beach Resort is adjacent to popular attractions such as La Ropa Beach and Zihuatanejo Bay. This 56-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 2 restaurants.


Dining

Enjoy the ocean views at CENIZA, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with full breakfast, available for a fee from 7:30 AM to 11:30 AM.


Rooms

The 56 individually furnished accommodations feature balconies and afford space to spread out with a separate bedroom and sitting areas. 24-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. IPod docks, minibars, and free newspapers are other standard amenities.


Property features

Guests of Thompson Zihuatanejo, a Beach Resort have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 116 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a fitness center, outdoor tennis courts, and free WiFi in public areas.

Guest reviews for Thompson Zihuatanejo, a Beach Resort

Everyone (9) Couples (20) Family (5) Friends (1) Other (1)
5
Family

The gardens and water features are stunningly beautiful. The staff is friendly and helpful. The bay and sandy beach make this resort unique in Zihuatanejo.

By on Apr 7, 2019

Review comment responded on Apr 11, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Apr 7, 2019

5
Family

Beautifully designed rooms, nice pool, and courteous staff. Only tennis court in area.

By on Apr 1, 2019

3
Everyone

Tennis courts are dangerously unplayable and have been for years. There is no reading light over the bed. And the lovely amenity of coffee or tea with the newspaper in the morning has been discontinued. It is disappointing. But worse is the music that blares on the beach disturbing the ambiance of waves and seashore.

By on Mar 1, 2019

5
Everyone

By on Feb 23, 2019

4

beautiful hotel beach.

Everyone

Needs more attention to details to be up to the luxury it promises.

By on Aug 24, 2018

5
Everyone

We had a wonderful stay. Our room was very clean and one of the nicest we have stayed in. (Luxury Suite). Food was very good but a little pricey, not out of line for resort food. The staff was fantastic- very friendly and helpful. Willing to go above and beyond your expectations. There is currently some construction and renovation going on in one area of the resort that limited it to one restaurant and bar but we had no problem with that. (June 2018). Would definitely go back!

By , from TN on Jul 6, 2018

5

wow !! can't wait to go back !!!!

Couples

Everything was awesome !! Staff ,food, location !! The only bad thing, not a easy flight from Pennsylvania .

By , from Pennsylvania on Mar 15, 2017

Review comment responded on Mar 18, 2017

Thank You Ed for your kind review, Best Martin

5

exceptional beach resort

Everyone

Viceroy Hotel was wonderful in all areas from beginning to end. They have it all, Great staff, Delicious food, Gorgeous rooms, Beautiful beaches the list goes on and on. Already planning my next visit!

By on Feb 26, 2017

Review comment responded on Feb 28, 2017

Thank you very much for your wonderful review, looking forward to having you back.....

5

an amazing place in paradise!

Everyone

The Viceroy is meticulously maintained. The beach front location can't be beat. The staff was very friendly and accommodating. We had a very peaceful and relaxing stay. The hotel was great that we barely left the property.

By , from gaston, oregon on Jan 18, 2017

Review comment responded on Feb 28, 2017

Dear tamalou, thank you very much for your wonderful review, rest assured that w ewill look into creating some more privacy in our Penthouse Suite

Thompson Zihuatanejo, a Beach Resort

Playa La Ropa S/N, Zihuatanejo, GRO 40880
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