Friendly staff courteous team. From checking in and to breakfast team. All in al great service.
Itsva alright place. Safe area. Their morning breakfast was horrible. Due to covid-19 they can't serve normal breakfast. But what they had in replacement was horrible. Did not approve I feel they could of did better. Also to get in and out of the hotel was horrible. Only 2 ways in and 2 ways out. Hard foe when your room is on one side like ours was
The staff was incredibly accommodating. We had 4 children with us, and they were always so kind if we needed anything at all. Went above and beyond for us. We will definitely stay here again! Even when we checked out early (thanks to Covid-19), theh were kind and made the process so easy, to include breaking down our refund and emailing our receipt right away.
I really loved this property but I was not impressed with the housekeeping service. I was there for a whole week and they did not vacuum at all or refill coffee etc in the kitchen.
Nice room and good breakfast "...............................
This hotel was over booking people and did not have the space. We drove from Nashville and arrive to find that this place was full
This hotel is wonderful, homewood suites is by far one of the best chains by Hilton, they have a all-suite residential-style hotels and they sure do make it seem like a second home. The room was great and well planned, I was concern with the tv being in the middle of the room but I was shock to see how well you can turn it to fit to your preference. I was very happy to know how close the hotel is to restaurants, stores and also how easy it was to get to the freeway. The room is modern and clean and also very comfortable. After a long day at Disney is great to have a comfortable bed and sofa to rest up from the a long day, and of course homewood provides that. The breakfast is great with many options and also plenty of sitting. The basketball court and pool is a great add on for those long stay vacations. I also saw they had a few table games but didn't get to it. I was very happy with this hotel and most definitely will return for my weekend Disney trips. Dont let bad reviews about cleanliness and bad service fool you, from the first few seconds of checking in to the last the staff made you feel welcome. Specially the front desk staff. I dont remember her name but she had red hair, whore glasses, tall young lady. She was very professional and she made me feel comfortable. When I got to the room I got a call from the same person asking if everything was fine and of course it was. The phone call showed how well the costumer service is and how much they care for their costumers.
Needed help in finding a church and staff was very helpful. We were visiting a granddaughter at UCI and this location was perfect for our needs.
Nice social hour food and location. Nice breakfast. Great staff. Very quick shuttle response. Comfortable and clean room. Very low pressure in shower.
Very clean and big. Like the bathroom and the walk in shower.
Beautiful rooms, accommodating staff, meals on site! Shuttle available for shopping, or to and from the airport. My stay was 3 nights and it could not have been better.
When I arrived on a Sunday evening for a business conference next day I was very disappointed no parking had to park way on right side of LOT and lug ALL my luggage across parking lot. No Rolling Carts available. When I walked in guests sitting with coolers of beer right in front of door, groups of guests with boom boxes and beer scattered throughout parking lot. Then upon check in there was no welcome I had to wait as a lady needed detergent. Finally no warm greeting, no guidance regarding breakfast times when or where they were, no guidance on where pool or gym was or any information regarding internet. Then every night kids running up and down the hall until 12 midnight. I had to call front office multiple times every night I stayed. Hotel doesn't care. Only one staff member ever greeted me during my stay and that was when I was entering the elevator. Upon check out they had one last change to make any redeeming quality about my stay. Never even asked me. If you want a loud noisy hotel with kids running down the hall and staff that doesn't care about your experience then stay here.
Located in Irvine Business Complex, Homewood Suites By Hilton Irvine John Wayne Airport is within a few miles (5 km) of popular sights such as Segerstrom Center for the Arts and South Coast Plaza. This 161-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
All 161 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include coffee makers, free local calls, and safes.
Built in 2016, the brand new Homewood Suites By Hilton Irvine John Wayne Airport offers an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Friendly staff courteous team. From checking in and to breakfast team. All in al great service.
Itsva alright place. Safe area. Their morning breakfast was horrible. Due to covid-19 they can't serve normal breakfast. But what they had in replacement was horrible. Did not approve I feel they could of did better. Also to get in and out of the hotel was horrible. Only 2 ways in and 2 ways out. Hard foe when your room is on one side like ours was
Dear Teo, Wanted to get back to you regarding your stay with us. First, thanks for staying with us. I actually agree with you regarding the breakfast comment. Right now Homewood Suites as brand is working on a new safer breakfast concept and the choice of bagels, fruit, yogurt, oatmeal and cereal is much less than what we used to have. Believe me, we all here at Homewood are counting the days when the new standards are released. Right now, our guests and team members are our top priority and if that means dialing back the breakfast for a few months, thats what we are going to do. It is not an easy choice and hope you understand. I am really sorry you were not satisfied with the entrance and exits at the hotel. It is something I can look into, but I do know we have one of the largest parking lots at any hotel in the area and there is almost always spots available, so I would like to hear more detail as to your concerns so we can maybe address. Sincerely,
The staff was incredibly accommodating. We had 4 children with us, and they were always so kind if we needed anything at all. Went above and beyond for us. We will definitely stay here again! Even when we checked out early (thanks to Covid-19), theh were kind and made the process so easy, to include breaking down our refund and emailing our receipt right away.
Dear Shelley, Much gratitude for sharing your experience with us after your stay at Homewood Suites Irvine. We understand that this is a difficult time and any cancellations or stay cut short are completely understandable. We are doing our best to make every guest happy, even in these trying times. We really appreciate the kind comments and hope to see you again when all these restrictions are lifted.
I really loved this property but I was not impressed with the housekeeping service. I was there for a whole week and they did not vacuum at all or refill coffee etc in the kitchen.
Good Morning, We would like to thank you for your most valued feedback from your recent stay. We do apologize for the housekeeping issues you faced. Because we specialize in extended stays our housekeeping service is performed twice a week, and limited service daily. Full service is also available upon request. We are deeply sorry that this was not explained. We hope that you will give us the chance to redeem ourselves the next time you are in the Irvine area. Best Regards,
Nice room and good breakfast "...............................
Good evening, We are glad you enjoyed our complimentary breakfast, and liked our rooms. Thank you for your review.
Greetings! Thank you so much for leaving a rating on your recent visit. We are happy to hear you had an enjoyable stay. Be sure to join us next time you are traveling to Irvine. We would enjoy hosting you again next time!
Greetings! Thank you kindly for leaving your feedback regarding your visit. We are thrilled everything was juuuuust right. Please join us again the next time you are visiting Irvine. We would enjoy hosting you and your family again next time!
Good morning! Thank you kindly for your review on your recent experience with us. If there is any way we could improve upon your stay for next time, please do not hesitate to leave feedback. We want to hear from you! Thank you and we look forward to hosting you again next time.
Greetings! Thank you so much for your 5-star rating of your recent stay with us! We are pleased to have provided you with amazing service. Be sure to join us on your next visit to the Orange County area; we would love to host you again! Best regards...
Greetings! Thank you for your fabulous rating of your recent stay with us here at the Homewood Suites! We appreciate your feedback as we constantly strive to provide the best stay possible for all our guests. We look forward to hosting you once again on your next travels to Irvine. Until next time...!
Greetings, Thank you for leaving us a review, this helps us out tremendously. We are happy to see that your stay went well from beginning to end. We greatly appreciate your business especially during these difficult times. We hope is well, and hope you will visit us again.