Skip to main content
Beginning of main content

Recent guest reviews

Elevator not working, given room on fourth floor despite informing them about disability. Parking lot had party with loud music and chaos. Whole property was smelling with smoke and weeds. I declined to check in not sure if I will get a refund. Hotel is worse than the gutter. Really pathetic experience.

Staff was often distracted and chatting with each other. I had to interrupt them to get service several times. Phone at front desk not answered. Pool was not in service. Areas of the hotel that were clearly staff areas had open doors. Room not as clean as I would expect.

Hotel was OK, room was set up fine although could use some updating. Bed sheets were stained and torn. Floor in the elevator and the floor just outside the elevator on my floor was dirty and sticky with stuff from drinks it looked like someone spilled. The floor was like this from check in on Friday and was still like that at check out on Sunday. Neighborhood where the hotel is located is questionable with a half vacant mini strip store area next to it. Just off the interstate so east to get to but there is some traffic noise. Pool was “closed for renovations” during my stay but this wasn’t disclosed upon making the reservation. Overall OK but housekeeping needs attention. Oh, and don’t check in before 3pm or they will charge you a $20 fee which is pretty ridiculous. I wanted to check in at 2 and there were 6 cars in the front lot yet they informed me there would be a $20 charge. It’s not like they had no rooms available to give me it just seems like a way to gouge you for money.

Texas Roadhouse in walking distances. Not the newest or fanciest, but clean and safe. Good budget option.

Close to freeway. Quiet area.

I need to start by commending the staff: very friendly, polite and nice from the very beginning. Our room was good: it was clean, and it had a fridge and a microwave. Breakfast: simple, but good. Just enough food to get us started in the morning. Nothing fancy, just fruit and some pre-packed food items. Now: the hallway leading to our room had a large wet spot that everyone had to walk around (it looked pretty gross!)... we guess it had been there for a while, and while we were there we did not see anyone working on it. The pool: it is indoors BUT the pool area was very cold, therefore the pool's cold water felt extra cold. Also, the light blue paint in the pool was flaking off and it was floating in the water. The area OUTSIDE the hotel: THIS IS NOT THE HOTEL'S FAULT but I would like to mention it: 1. there was broken car window glass in the parking lot (which made us nervous, and prompted us to take as much stuff as possible out of our car for the night). 2. there was a strong smell of weed in the air when we first arrived :(

Liked the area, the breakfast, closeness to downtown. The swimming pool was cold.

Run down property. Was much nicer two years ago. Can’t keep a working coffee maker. Never again

location and the staff very friendly

Clean environment. And conveniently located next to a Dollar store,in case you forget something from home ,like I did. And it's close to highway.

Enjoyed my stay. Everything was in order.

The rooms were not cleaned, there were exposed wires from the removed smoke detector, the refrigerator and microwave did not work in 2 of the 3 rooms that I reserved, the pool area had pizza crusts and a used oodles of noodle cup in the lounge area, there was not enough sacked breakfasts for all of the guests. Front desk staff were made aware of the statuses of the room, but did not do anything about it or offer to move us to another room. I had to check in to each room separately which increased the amount of taxes that I had to pay.

Clean, quiet place to stay, except that no breakfast was available, despite being told there would be to-go bags available in the morning.

Exceptional breakfast nothing I didn't like it was very clean and I was very pleased with my room

Very quick check-in and friendly service. The room was clean and spacious. Very comfy beds.

Woodland Drive Indianapolis IN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Pike, Best Western Plus Indianapolis NW Hotel is 1.9 mi (3 km) from SportZone and within a 10-minute drive of Traders Point Creamery. This 121-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.


Rooms

All 121 rooms feature microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

At Best Western Plus Indianapolis NW Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Indianapolis NW Hotel

Everyone (11) Couples (5) Business (2) Family (20) Friends (1) Other (1)
1
Family

Elevator not working, given room on fourth floor despite informing them about disability. Parking lot had party with loud music and chaos. Whole property was smelling with smoke and weeds. I declined to check in not sure if I will get a refund. Hotel is worse than the gutter. Really pathetic experience.

By on May 8, 2022

3
Family

Staff was often distracted and chatting with each other. I had to interrupt them to get service several times. Phone at front desk not answered. Pool was not in service. Areas of the hotel that were clearly staff areas had open doors. Room not as clean as I would expect.

By on Feb 22, 2022

3
Business Business

Hotel was OK, room was set up fine although could use some updating. Bed sheets were stained and torn. Floor in the elevator and the floor just outside the elevator on my floor was dirty and sticky with stuff from drinks it looked like someone spilled. The floor was like this from check in on Friday and was still like that at check out on Sunday. Neighborhood where the hotel is located is questionable with a half vacant mini strip store area next to it. Just off the interstate so east to get to but there is some traffic noise. Pool was “closed for renovations” during my stay but this wasn’t disclosed upon making the reservation. Overall OK but housekeeping needs attention. Oh, and don’t check in before 3pm or they will charge you a $20 fee which is pretty ridiculous. I wanted to check in at 2 and there were 6 cars in the front lot yet they informed me there would be a $20 charge. It’s not like they had no rooms available to give me it just seems like a way to gouge you for money.

By on Jan 17, 2022

4
Business Business

Texas Roadhouse in walking distances. Not the newest or fanciest, but clean and safe. Good budget option.

By on Dec 19, 2021

5
Family

Close to freeway. Quiet area.

By on Dec 5, 2021

1
Everyone

By on Sep 12, 2021

5
Family

I need to start by commending the staff: very friendly, polite and nice from the very beginning. Our room was good: it was clean, and it had a fridge and a microwave. Breakfast: simple, but good. Just enough food to get us started in the morning. Nothing fancy, just fruit and some pre-packed food items. Now: the hallway leading to our room had a large wet spot that everyone had to walk around (it looked pretty gross!)... we guess it had been there for a while, and while we were there we did not see anyone working on it. The pool: it is indoors BUT the pool area was very cold, therefore the pool's cold water felt extra cold. Also, the light blue paint in the pool was flaking off and it was floating in the water. The area OUTSIDE the hotel: THIS IS NOT THE HOTEL'S FAULT but I would like to mention it: 1. there was broken car window glass in the parking lot (which made us nervous, and prompted us to take as much stuff as possible out of our car for the night). 2. there was a strong smell of weed in the air when we first arrived :(

By on Aug 17, 2021

5
Family Family with small children

Liked the area, the breakfast, closeness to downtown. The swimming pool was cold.

By on Aug 13, 2021

3
Partner Couples

Run down property. Was much nicer two years ago. Can’t keep a working coffee maker. Never again

By on Jun 14, 2021

5
Family

location and the staff very friendly

By on Jun 2, 2021

Best Western Plus Indianapolis NW Hotel

7220 Woodland Drive, Indianapolis, IN 46278
url importing http://www.orbitz.com/Indianapolis-Hotels-Best-Western-Plus-Indianapolis-NW-Hotel.h16842-p2.Hotel-Reviews
There was an error importing /Indianapolis-Hotels-Best-Western-Plus-Indianapolis-NW-Hotel.h16842-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Indianapolis-Hotels-Best-Western-Plus-Indianapolis-NW-Hotel.h16842-p2.Hotel-Reviews

Frequently asked questions