- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Extended Stay America Houston - Galleria - Uptown
2.5 out of 5.0Enter your dates to see prices
Extended Stay America Houston - Galleria - Uptown
2.5 out of 5.0
3.1
out of 5
Average Guest Review
See all 44 reviews
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Recent guest reviews
My stay exceeded my expectations, The facility and staff were great. Can't wait to stay there again.
My recent stay was great. It can be a bit pricey wen you stay for a few days then add an extra day but besides that, I have no complaints. The staff was great and the front desk host Loni was super helpful during my stay. I'll definitely be staying here again when I visit again.
Good time . Great time . Good service . Vigilance at parking lot at nigth
I must have gone temporarily insane to book this place. The price was good and the location was great for what I needed and I figured since it's only going to be a crash pad for the night, I would only be spending 6 hours at the most in the room. I mistakenly assumed that since the property was sandwiched between two luxury hotels, the clientele would be more upscale than what you would find at a hotel on the outskirts of the airport. WRONG! The first Red Flag appeared when I entered the parking lot and was greeted by a group of guests drinking and smoking on the steps near a stairwell and were beginning to spread out and occupy the empty parking stall. Did I mention they all had their pants sagging beneath their butts? The second Red Flag was the weird smell in the lobby when I checked in. The staff were friendly and courteous and very efficient so I assumed the smell came from the other guests. Red Flag number three was the obvious smell of marijuana which permeated the entire 2nd floor. The source of the smell appeared to be a room by the stairwell which also treated the other guests with loud arguing, slamming doors, and loud rap music. The room itself was fine if a bit rundown but very clean. Long story short, I went out and had a nice dinner in a very nice restaurant and at the end of the evening figured that it was worth the 45 minute drive to go home and sleep in my own bed rather than subject myself to the antics of the other hotel guests. Never Again!
The hotel was mediocre at best. Check in was painless. The room was clean but very worn, and didn't include any plates, silverware, or even a coffee maker unless you asked at the front desk and carried it up yourself. The included "breakfast" was coffee and a protein bar, nothing else.
Dank. All the carpets ripped up in the lobby area.
This hotel sucks. No breakfast but simple muffins. No carpet and the doors all scratched up. Don't say here ever
They are good for what you are paying on that area. however, be prepared to receive a standard cleanness
Never come back and never recommend my friends.bad experience, they don't have a extra towel
Front desk clerk was very incompetent... She gave me the wrong room and I didnt even realize until I needed a another key and she asked me my room number... I gave it to her and she kept telling me I was wrong ... When I got to the room she tried to tell me was my room I noticed its the room I had initially ordered on the website and the room I was staying she had given to me by mistake... I had her come down to show her her mistake... She continued to argue with me and attempted to tell me it was my fault even though she handed me the keys to the wrong room... She never apologized and began to behave in a very immature manner.
Decent hotel and close to downtown Houston in the Galleria area.
I like Extended Stay because I can put things in the fridge and maybe warm up something in the stove. The complementary breakfast and coffee is a plus--because all I really need is some oatmeal anyway.
Check in was fine and our room was clean. The only issue was that we didn't have hot water.
Wanted simple clean room so this hotel was a good choice
Shouldn't have to ask for new towels or room cleaning was told I didn't have that because I wasn't staying longer than a week. Room still had smokeysmell.
Really old and smelled like drugs in there. Breakfast is gronala bars and coffee. The rooms and mattress were dirty. Especially the sofa mattress. If your only staying to sleep and your not going to be in the hotel for anything else this is the hotel for you.
Very clean, great location. Friendly and professional staff.
Becuse it was an extended stay, hotel patrons thought nothing of banging door and walking up and down the corridors with music blaring, also I asked for the shower to be turned up a little as the water was luke warm, the answer, oh the previous person probably didn't want it hot, so for 4 nights, I had lukewarm showers, so I checked out early
It was near to the mall and a lots of stores you can walk and also it is a nice neighborhood
Hotel highlights
- Walking distance to The Galleria
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in Westside within a short walk of The Galleria, Extended Stay America Houston - Galleria - Uptown is within a few miles (5 km) of other popular sights such as Memorial Park. This 136-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Uptown Plaza and Williams Tower are a short walk away.
Dining
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
Rooms
The 136 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
Property features
Extended Stay America Houston - Galleria - Uptown features free WiFi in public areas, a meeting room, and coffee in a common area. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include laundry facilities and a TV in a common area.
Guest reviews for Extended Stay America Houston - Galleria - Uptown
Everyone
My stay exceeded my expectations, The facility and staff were great. Can't wait to stay there again.
perfect location with great staff
Everyone
My recent stay was great. It can be a bit pricey wen you stay for a few days then add an extra day but besides that, I have no complaints. The staff was great and the front desk host Loni was super helpful during my stay. I'll definitely be staying here again when I visit again.
Review comment
Hotel Management responded on Mar 23, 2018
Thank you for choosing Extended Stay America and for taking the time to share your experience. We are glad to know you had a great stay and were impressed with the service provided by our courteous associates. We will share your compliments with our entire staff, especially with Loni. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
great
Everyone
Good time . Great time . Good service . Vigilance at parking lot at nigth
Review comment
Hotel Management responded on Mar 5, 2018
Moises, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read our service and facilities were up to your satisfaction. We look forward to hosting you again soon. Sincerely, Hotel Management
temporarily insane
Everyone
I must have gone temporarily insane to book this place. The price was good and the location was great for what I needed and I figured since it's only going to be a crash pad for the night, I would only be spending 6 hours at the most in the room. I mistakenly assumed that since the property was sandwiched between two luxury hotels, the clientele would be more upscale than what you would find at a hotel on the outskirts of the airport. WRONG! The first Red Flag appeared when I entered the parking lot and was greeted by a group of guests drinking and smoking on the steps near a stairwell and were beginning to spread out and occupy the empty parking stall. Did I mention they all had their pants sagging beneath their butts? The second Red Flag was the weird smell in the lobby when I checked in. The staff were friendly and courteous and very efficient so I assumed the smell came from the other guests. Red Flag number three was the obvious smell of marijuana which permeated the entire 2nd floor. The source of the smell appeared to be a room by the stairwell which also treated the other guests with loud arguing, slamming doors, and loud rap music. The room itself was fine if a bit rundown but very clean. Long story short, I went out and had a nice dinner in a very nice restaurant and at the end of the evening figured that it was worth the 45 minute drive to go home and sleep in my own bed rather than subject myself to the antics of the other hotel guests. Never Again!
Review comment
Management responded on Nov 17, 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
i expected more
Everyone
The hotel was mediocre at best. Check in was painless. The room was clean but very worn, and didn't include any plates, silverware, or even a coffee maker unless you asked at the front desk and carried it up yourself. The included "breakfast" was coffee and a protein bar, nothing else.
Review comment
General Manager responded on Jul 20, 2017
Zac, thank you for your stay with us. We apologize for the issues you encountered at check-in and regret the inconvenience it caused. Your comments have been shared with the front desk team to ensure we do our best to take care of our guests. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will give us an opportunity to make this up to you on a future visit. Sincerely, General Manager
Everyone
Dank. All the carpets ripped up in the lobby area.
Review comment
General Manager responded on May 24, 2017
Thank you for rating your visit to our hotel. I apologize for failing to impress you and for the issues you identified. My staff and I are taking steps to ensure impeccable attention to detail in all areas of our property. We hope you will consider giving us an opportunity to serve you better in the future. Sincerely, General Manager
Everyone
This hotel sucks. No breakfast but simple muffins. No carpet and the doors all scratched up. Don't say here ever
Review comment
General Manager responded on May 11, 2017
Thank you for your feedback. I am sorry for the disappointing stay you had with us, and we are truly sorry for not meeting your expectations in regard to your room and regret the inconvenience it caused. I have shared your concerns with my management team in an effort to improve our service and facilities moving forward. We hope you will consider giving us a chance in the future so we can provide you with the stay you should always expect from us. Sincerely, General Manager
good for the price
Everyone
They are good for what you are paying on that area. however, be prepared to receive a standard cleanness
terrible
Everyone
Never come back and never recommend my friends.bad experience, they don't have a extra towel
rude incompetent front desk clerk
Everyone
Front desk clerk was very incompetent... She gave me the wrong room and I didnt even realize until I needed a another key and she asked me my room number... I gave it to her and she kept telling me I was wrong ... When I got to the room she tried to tell me was my room I noticed its the room I had initially ordered on the website and the room I was staying she had given to me by mistake... I had her come down to show her her mistake... She continued to argue with me and attempted to tell me it was my fault even though she handed me the keys to the wrong room... She never apologized and began to behave in a very immature manner.
Bob, thanks for taking the time to review Extended Stay America. We are glad to learn you liked our well-maintained property and that our service along with our facilities was to your satisfaction. On behalf of everyone here, we thank you for the recognition and invite you to enjoy the same outstanding hospitality in the near future. Sincerely, Hotel Management