We had to move 3 times to get a room that was decent. First roomed smelled like mold. Second room had a different weird smell. Some rooms were missing smoke detectors, there was damage to walls, doors, carpet. Breakfast was good.
The walls are paper thin and there was a huge gap underneath the door, you could hear everything clearly outside the door.
Keeping in mind the perspective that this was a $70/night hotel we feel like we get a lot of bang for our buck. Our kids love the pool, there’s a small gym and breakfast is provided. A few restaurants are walking distance. A lot of the hotel is recently updated. Plenty provided for the price.
Y
We checked in on Friday, we had reservations for three nights.. I received a call from them on Saturday asking if we were checking out...after explaining that we had reservations until Monday morning.....they had to look it up three times and finally seen where I had reserved until Monday morning. They were always in the back never out at front desk. Only wore a mask sometimes....although we were required to wear one walking in.....kinda disappointing. Rooms definitely need some touch ups. probably won't be visiting this location anytime soon.
Beds were not comfortable and hallway outside our room smelled like a sewer
Clean and very friendky staff one of the best I’ve ever checked in and out with. Need new washer and dryer is my only complain
A very clean hotel. Mattress was excellent. Room was very nice. Huge bathroom (I got the king bed) just good value and comfortable. Breakfast was more than adequate. Eggs were good. Fast Internet.
There was construction occurring so the entrance was the side door. The elevator and carpeting en route to my room needed serious vacuuming. It was not consruction remnants. My room was clean.
Mold in bathroom, room had so much air freshener and chemical smells that I - not headache prone - developed a horrible headache. It was horrendous. I thought LaQuinta had standards that any LaQuinta met, but I was wrong. This was nasty.
New, clean , and close to restaurants. The clerk at check in needs to smile, not real friendly.
I cannot stay at a property that allows pets. The 1st room we were given spelled like dog urine. The problem was quickly resolved by giving us another room. I just know this is not a property/brand I personally can stay at again. I have nothing against pets I just prefer not to stay at a property that allows them because some people pets are not housebroken or clean.
The staff, room and breakfast was simply the. BEST..
Pet fee imposed morning of departure when not disclosed on check-in. Toilet in bathroom did not work properly. Not the same atmosphere since Wyndham took over the chain.
Everything was nice and clean. Staff ladies had a smile and super friendly. Directions to my room were very clear and easy to find. Beds were super comfy! THANK YOU!
Location was perfect. Didn't like the fact there is no hot tub.
Nice breakfast, great choices, quality muffins and yogurt
Located within a mile (2 km) of The Bruce, La Quinta Inn & Suites by Wyndham Hopkinsville is within 2 miles (3 km) of Tie Breaker Family Aquatic Center. This 61-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free self-serve breakfast is included with your stay and awaits you on weekends from 6:00 AM to 9:00 AM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of La Quinta Inn & Suites by Wyndham Hopkinsville have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
We had to move 3 times to get a room that was decent. First roomed smelled like mold. Second room had a different weird smell. Some rooms were missing smoke detectors, there was damage to walls, doors, carpet. Breakfast was good.
The walls are paper thin and there was a huge gap underneath the door, you could hear everything clearly outside the door.
we are sorry to hear about your issues with noise during your stay with us. we are working with maintience to fix issue with door frames.
Keeping in mind the perspective that this was a $70/night hotel we feel like we get a lot of bang for our buck. Our kids love the pool, there’s a small gym and breakfast is provided. A few restaurants are walking distance. A lot of the hotel is recently updated. Plenty provided for the price.
Thank you for taking your valuable time concerning your stay at our La Quinta Inn & Suites. We love knowing when our guest had an amazing stay with us. Please come again real soon!
Y
Thank you for your rating and feedback!
Thank you for your feedback! If you could please let me know what made your experience a bad experience.
We checked in on Friday, we had reservations for three nights.. I received a call from them on Saturday asking if we were checking out...after explaining that we had reservations until Monday morning.....they had to look it up three times and finally seen where I had reserved until Monday morning. They were always in the back never out at front desk. Only wore a mask sometimes....although we were required to wear one walking in.....kinda disappointing. Rooms definitely need some touch ups. probably won't be visiting this location anytime soon.
Thank you for your feedback! However I am saddened to hear you had a bad stay with us. If workers are in back laundry room it is because they are doing laundry we have cameras so that while they are back there they can see whats going on in hotel. Front desk is suppose to wear a mask anywhere from outside of back room and that is only because they work by thereself. I will have a talk with them about this because not wearing a mask is not acceptable. I also apologize for the issues with staff finding reservation that extended your stay. I will be speaking with staff and management about these issues to make sure this does not happen again in the future.
Beds were not comfortable and hallway outside our room smelled like a sewer
Sorry that you did not have a great experience thank you for your feedback.
Clean and very friendky staff one of the best I’ve ever checked in and out with. Need new washer and dryer is my only complain
Thank you for your feedback!!!
Thank you for your feedback!!
A very clean hotel. Mattress was excellent. Room was very nice. Huge bathroom (I got the king bed) just good value and comfortable. Breakfast was more than adequate. Eggs were good. Fast Internet.
Thank you for your feedback I am pleased that you had a great stay and enjoyed the room, beds and breakfast. Have a Merry Christmas and a happy New Year.
Thank you for your feedback! I apologize that you had issues during your stay we are currently fixing to remodel the inside we have a new owner that is trying to get everything fixed and updated.