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Recent guest reviews

It’s older but nice size room. Beds were good. Clean

Room smelt like wet dog. Carpet turned our feet black. Beds were stained. Pool was FILTHY. Not enough lighting.

Nice staff. Easy check-in. Needs a little updating.

Convenient to downtown and restaurants. Our beds made a load creaking sound when you sat in them or moved around. There was a lot of noise from the room above us. I realize things are different due to the pandemic, but breakfast was a brown bag of granola bar a small bag of mini muffins and a tube of yogurt. Also for some reason the humidity in our room was very high, everything felt damp and our towels wouldn’t dry. We finally turned the heat on in hopes of drying it out alittle.

We decided to take a last minute trip and decided on the Baymont. The price was great, but after the first night our room wasn’t cleaned, therefore, we did not get clean towels and coffee for the next morning. The breakfast area was already closed due to Covid -19 regulations. The last thing you could have done was cleaned the room. The room had a musty smell and we had trouble opening the door. I also found hair in the shower upon arrival. I usually have positive experiences on my hotel stays, so this is just so disappointing. The town of Helen is awesome and the food is delish!

Clean, friendly, and the employees were very good.

The property was in need of a renovation. Needed a goo cleaning. AC was not working properly, it was cooling but not dehumidifying the air. Confusion on sign in, paid at Orbitz and wanted to collect again; this was finally cleared up the next day.

Very good location outside pool friendly staff great breakfast

The check in was easy and friendly. Our room was huge and there was a rollaway bed available which works well for our family of 5. Even with the rollaway there was lots of room. The pool was clean and semi private from walkers passing by. Enjoyed our stay and we will be back!

Beds were comfortable. When we put do not disturb on the door, they did not come back when we removed it, although it was early in the day. They said it was policy that once it was checked off in the morning, they would not go back. When we went to check out, the manager and the worker was outside the front door smoking . There was no one at the front desk.

Service from staff was great! Room was not cleaned all the way when we arrived

Would have like some outdoor seating to be able to relax outside!

Older hotel in a beautiful little town. Staff was fantastic!

GREAT PLACE. ONLY DETAIL WAS NO CUP, ANY KIND, IN THE ROOM.

Awesome Definitely one of the best staff I have ever encountered

it was good, staff was excellent, but the pool was closed which wasn't to good, right at summer time

It was. Cozy. The stafr was friendly and was on top of everything.

South Main Street Helen GA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Baymont by Wyndham Helen places you within a 15-minute stroll of popular sights such as Charlemagne's Kingdom and Helen Tubing & Helen Water Park. This motel has 65 rooms and welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:00 AM. Entertain your taste buds with bite to eat at the onsite restaurant, or chat with other guests at the free daily manager's reception.


Rooms

All 65 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Baymont by Wyndham Helen features a 24-hour fitness center, free WiFi in public areas, and a conference center. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this golf motel include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Guest reviews for Baymont by Wyndham Helen

Everyone (14) Couples (23) Business (1) Family (16) Friends (5)
4
Everyone

By on Aug 15, 2020

Review comment responded on Aug 16, 2020

Thank you for your feedback

3
Everyone

It’s older but nice size room. Beds were good. Clean

By on Jul 31, 2020

3
Family with small children

Room smelt like wet dog. Carpet turned our feet black. Beds were stained. Pool was FILTHY. Not enough lighting.

By on Jul 27, 2020

4
Family with small children

Nice staff. Easy check-in. Needs a little updating.

By on Jun 23, 2020

Review comment responded on Jun 26, 2020

We appreciate your feedback.

3
Family

Convenient to downtown and restaurants. Our beds made a load creaking sound when you sat in them or moved around. There was a lot of noise from the room above us. I realize things are different due to the pandemic, but breakfast was a brown bag of granola bar a small bag of mini muffins and a tube of yogurt. Also for some reason the humidity in our room was very high, everything felt damp and our towels wouldn’t dry. We finally turned the heat on in hopes of drying it out alittle.

By , from Maryville on Jun 8, 2020

Review comment responded on Jun 8, 2020

Thank you for your feedback.

2
Partner Couples

We decided to take a last minute trip and decided on the Baymont. The price was great, but after the first night our room wasn’t cleaned, therefore, we did not get clean towels and coffee for the next morning. The breakfast area was already closed due to Covid -19 regulations. The last thing you could have done was cleaned the room. The room had a musty smell and we had trouble opening the door. I also found hair in the shower upon arrival. I usually have positive experiences on my hotel stays, so this is just so disappointing. The town of Helen is awesome and the food is delish!

By , from Tennessee on May 26, 2020

Review comment responded on May 26, 2020

We apologise for the inconveniences caused during your stay.

4
Family Friends

Clean, friendly, and the employees were very good.

By on Nov 27, 2019

Review comment responded on Nov 28, 2019

Greatly appreciate the review, we hope to see you again.

2
Partner Couples

The property was in need of a renovation. Needed a goo cleaning. AC was not working properly, it was cooling but not dehumidifying the air. Confusion on sign in, paid at Orbitz and wanted to collect again; this was finally cleared up the next day.

By , from Venice, FL on Oct 18, 2019

Review comment responded on Oct 19, 2019

Dear EPS,. We apologise for the inconveniences caused, we will training our staff and make sure they understand each individual guest.

4
Everyone

Very good location outside pool friendly staff great breakfast

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Thank you for your review and feedback on your stay.

5
Family

The check in was easy and friendly. Our room was huge and there was a rollaway bed available which works well for our family of 5. Even with the rollaway there was lots of room. The pool was clean and semi private from walkers passing by. Enjoyed our stay and we will be back!

By on Jul 21, 2019

Review comment responded on Jul 22, 2019

Thank you greatly appreciate your feedback and honesty , we hope to welcome you agan at the Baymont.

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