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Holiday Inn Hangzhou West Lake By Ihg

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Hangzhou West Lake By Ihg

Exterior
A modern hotel room with a large flat-screen TV, a sofa, a coffee table, and a bed with a nightstand.
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
No.348 Yan'an Road, Gongshu District., Hangzhou, 310000
  • Place, Qinghefang Old Street
    ‪2 min drive‬
  • Place, Wushan Night Market
    ‪2 min drive‬
  • Place, West Lake
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, Japanese Futon, City View

Standard Room, Japanese Futon, City View | Premium bedding, down comforters, free minibar, in-room safe

Standard Room, Japanese Futon, City View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Futon
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down comforters, free minibar, in-room safe

Premium Room, 1 King Bed, City View

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Premium bedding, down comforters, free minibar, in-room safe

Premium Room, 1 King Bed, City View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a wooden cabinet, a round table, a television, and a glass shower enclosure.

Suite, 1 King Bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, free minibar, in-room safe

Room, 2 Twin Beds, Accessible

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, down comforters, free minibar, in-room safe

Standard Room

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed with Sofa bed (Kids Theme)

A hotel room with a bed, a nightstand, a digital clock, a wall mural, and a window with curtains.

Family Room, 1 King Bed with Sofa bed (Kids Theme)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Hangzhou

Located in Downtown Hangzhou, Holiday Inn Hangzhou West Lake By Ihg is within 2 miles (3 km) of popular attractions such as Wushan Night Market and West Lake. This 191-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a conference center.

What's nearby

  • Qinghefang Old Street - 2 min drive - 1.0 mile
  • Wushan Night Market - 2 min drive - 1.0 mile
  • Phoenix Mosque - 2 min drive - 1.2 miles
  • West Lake - 2 min drive - 1.4 miles
  • Hangzhou China Silk Town - 4 min drive - 2.4 miles

Getting around

  • Moyetang Station - 1 min walk
  • Hangzhou Station - 2 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪Kungfu Restaurant 真功夫 - ‬2 min drive
  • ‪Burger King 汉堡王 - ‬2 min drive
  • ‪甘其食·手工大包子·粥(清泰街二店) - ‬18 min walk
  • ‪张生记 - ‬15 min walk
  • ‪越英核桃酒·酒馆 - ‬3 min drive

About this property

Holiday Inn Hangzhou West Lake By Ihg

Renovated in 2025, Holiday Inn Hangzhou West Lake By Ihg offers a gym, free WiFi in public areas, and a conference center. If you drive, put free offsite parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a microwave in a common area and a porter/bellhop.
Guests can expect to find free WiFi and 60-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, espresso makers, and safes are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking within 1 mile
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 98 for adults and CNY 68 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference center (1,076 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2003
  • Renovated entire property - September 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • Pay movies
  • Smart speaker

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 98 for adults and CNY 68 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

What's there to see close to Holiday Inn Hangzhou West Lake By Ihg?

This hotel is situated in Downtown Hangzhou, close to West Lake, Wushan Night Market, and Qinghefang Old Street. You'll also find Wulin Night Market and MIXC Mall within a short drive.

How much does it cost to stay at Holiday Inn Hangzhou West Lake By Ihg?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hangzhou West Lake By Ihg on Jul 30, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Holiday Inn Hangzhou West Lake By Ihg?

Yes, there is a garage with a max 10 spaces per unit. You'll find a max of limited parking spaces.

Does Holiday Inn Hangzhou West Lake By Ihg have a casino?

No, Holiday Inn Hangzhou West Lake By Ihg doesn't have a casino.

Is there an indoor pool at Holiday Inn Hangzhou West Lake By Ihg?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Hangzhou West Lake By Ihg?

Amenities that appeal to couples at this hotel include a down comforter, a free stocked minibar, and an espresso maker.

Does Holiday Inn Hangzhou West Lake By Ihg have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Hangzhou West Lake By Ihg have a restaurant with a breakfast menu?

Yes, Holiday Inn Hangzhou West Lake By Ihg serves buffet breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Hangzhou West Lake By Ihg allow pets to stay for free?

No, pets and service animals aren't allowed at Holiday Inn Hangzhou West Lake By Ihg.

Does Holiday Inn Hangzhou West Lake By Ihg have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Hangzhou West Lake By Ihg?

The closest major airport to Holiday Inn Hangzhou West Lake By Ihg is Hangzhou (HGH-Xiaoshan Intl.), which is 16.3 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Hangzhou West Lake By Ihg?

No, you won't find guestrooms with balconies at Holiday Inn Hangzhou West Lake By Ihg.

Holiday Inn Hangzhou West Lake By Ihg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MING SANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Soon Lye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Great breakfast
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Arnaud

Attention, l'hôtel n'est pas situé tel qu'indiqué sur la carte.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

HWA RANG

Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Christian

Stayed 3 nights in Nov 2025

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