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Recent guest reviews

Parking was limited. But they are installing a lift for guests. Shower was nice and big. Some loud noises but it was perfect for the weekend getaway without being too costly

We stayed in the 2 room suite right above the lobby which was outdated and shabby. The entire shower neefs to be replaced, it was gross and I could not use it to bathe my children. I cannot believe how much I was charged to stay in a room that was of the cheapest motel quality.

The hot breakfast was the best part - nice surprise to have waffles and eggs! The room was ok, but the bathroom definitely showed wear and tear, cracks and mildew in some places, the bottom of the tub was yellow/orange and they just put a mat over it, and the bottom of the door looked water logged. If they fixed up the bathroom, it would help the overall feel. For the price, I expected a higher quality.

Hotel is okay. Pretty basic but a little run down. If you are on the first floor you’ll likely hear the people above you living around. They do have a good breakfast in the morning.

Nice location

Room was not clean and had a lot of flies in it.

Nice place. Staff was friendly. Room was clean. I would stay again.

It was ok

When I got to the hotel the key didn’t work and I had to go back to the front desk to activate it; when I got to the room there was a family staying there already. I returned for second time to the front desk and they told me that I had the wrong room. I was given a different room and when I showed up the room was not ready. The cleaning staff was there wearing masks with the noses exposed and kids with them not wearing masks and jumping on the beds. The front desk clerk was rude (Bradley) and refused to provide the contact information for management and gave me a number that went to voicemail. I asked him for his name and refused to give it to me too. I asked for a refund and cancelling the stay as the room cleanliness and

When we arrived the check in employee was no where to be found. There was a sign on the desk that said “back soon”. We waited for 15 minutes until she finally arrived. She didn’t apologize for the wait and was very rude. The rooms were large and overall nice but I don’t like that the door faces the outside.

Don't be fooled by pictures. It's just a cheap motel.

The area was not so good–kind of noisy, and some suspect people hanging around, although the room was comfortable and somewhat upgraded from an obviously old building. The breakfast was not bad, in spite of Covid-19.

In all of my years of traveling, I have never had such a disappointing check in experience. The line was five people deep to check in and only one clerk at the counter. This made the wait nearly an hour. Once we checked in and went to our room, we found the bed pillows scattered on the floor and the bed quilt turned back with the sheets looking unfresh. We went to the manager who instructed us that housekeeping would be in to fix the situation. I further discovered that there were no new towels and toiletries on the sink. After waiting for nearly an hour, we went to the front desk and asked to get a new room. We then had to pack up and move to another room. This took us several hours from arriving to Ramada to settling into our room.

The property was clean and inviting. The room was huge with only a king sized bed in it. Lot's of empty space. The property map was out of date; the ice machine wasn't where the map said it would be. Staff said the machine was recently moved.

Lucky Ln Flagstaff AZ

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Ramada by Wyndham Flagstaff East places you within 2 miles (3 km) of popular sights like Northern Arizona University and Heritage Square. This 103-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is served each morning from 6:30 AM to 10:00 AM.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Ramada by Wyndham Flagstaff East features a gym, free WiFi in public areas, and a 24-hour business center. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Ramada by Wyndham Flagstaff East

Everyone (11) Couples (4) Family (10)
4
Partner Couples

Parking was limited. But they are installing a lift for guests. Shower was nice and big. Some loud noises but it was perfect for the weekend getaway without being too costly

By on Jun 15, 2022

2
Family Family with small children

We stayed in the 2 room suite right above the lobby which was outdated and shabby. The entire shower neefs to be replaced, it was gross and I could not use it to bathe my children. I cannot believe how much I was charged to stay in a room that was of the cheapest motel quality.

By on Feb 28, 2022

Review comment responded on Apr 27, 2022

Hello Crimson, I apologize on behalf of everyone at Ramada by Wyndham Flagstaff East. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.

3
Family Friends

The hot breakfast was the best part - nice surprise to have waffles and eggs! The room was ok, but the bathroom definitely showed wear and tear, cracks and mildew in some places, the bottom of the tub was yellow/orange and they just put a mat over it, and the bottom of the door looked water logged. If they fixed up the bathroom, it would help the overall feel. For the price, I expected a higher quality.

By on Nov 22, 2021

3
Family

Hotel is okay. Pretty basic but a little run down. If you are on the first floor you’ll likely hear the people above you living around. They do have a good breakfast in the morning.

By on Oct 26, 2021

4
Partner Couples Friends

Nice location

By on Oct 9, 2021

Review comment responded on Oct 12, 2021

Dear Jay, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Flagstaff East. It is always a pleasure to receive positive feedback. I am pleased that you enjoyed your stay and liked our location, clean & comfy beds and easy access to all surrounding areas. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

2
Everyone

Room was not clean and had a lot of flies in it.

By on Sep 30, 2021

Review comment responded on Oct 3, 2021

Dear Zeshan, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our desk is open 24/7 and any complains can be notified at the front desk right away and will do our best to resolve your issues that you facing at our hotel. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you for your valuable business and hope to see you again soon. Sincerely,

4
Family

Nice place. Staff was friendly. Room was clean. I would stay again.

By on Sep 16, 2021

Review comment responded on Sep 17, 2021

Dear Kimberly, Thank you for taking the time to tell us about your experience at Ramada by wyndham. It is always a pleasure to receive positive feedback. It's heartwarming to hear that our staff exceeded your expectations. I am glad to know that they made a mark with you during your stay with us. We pride ourselves with great customer service and ensuring our guests stay is memorable and comfortable. We hope to see you again on your next visit! Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

4
Everyone

It was ok

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Thank you for taking the time for sharing this experience and for your valuable business. We hope that we see you again. Sincerely,

5
Everyone

By on Apr 7, 2021

Review comment responded on Apr 17, 2021

I am pleased that you enjoyed our check-in / check-out process and friendly service as well as fast Internet. I will share your comments with our team, who I am certain will be encouraged by your remarks. We are continuously improving property appearance, guest rooms facilities and cleanliness. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

1
Everyone

When I got to the hotel the key didn’t work and I had to go back to the front desk to activate it; when I got to the room there was a family staying there already. I returned for second time to the front desk and they told me that I had the wrong room. I was given a different room and when I showed up the room was not ready. The cleaning staff was there wearing masks with the noses exposed and kids with them not wearing masks and jumping on the beds. The front desk clerk was rude (Bradley) and refused to provide the contact information for management and gave me a number that went to voicemail. I asked him for his name and refused to give it to me too. I asked for a refund and cancelling the stay as the room cleanliness and

By on Feb 1, 2021

Review comment responded on Feb 2, 2021

Sorry for the inconvenience. But all our staff Follow the CDC guidelines and Wyndham guidelines But as a courtesy we still go ahead cancelled your reservations and refunded your money. Please make sure show some respect on the frontdesk and Staff if you know about the Customer service. Stay safe and Thank you. I hope you will mark my words and be thankful

Ramada by Wyndham Flagstaff East

2350 Lucky Ln, Flagstaff, AZ 86004
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