Gran Canaria Vacation Packages

Lovely hotel with great amenities. The only complaint is that it was very difficult to regulate the water temp in our room. It went back and forth between warm and scalding hot without any warning and it was difficult to get cold water.

The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.

Great pools and spas. The food was not great. Including the breakfast buffet and restaurant near the pools. The food at the small restaurant closest to the ocean was horrendous, specifically the hamburger. Very dry and like paper. Service was subpar. We did like the kids club but wish they had longer hours. (Only had 1.5 hour increments). There was a medical emergency while I was there. A guest went into cardiac arrest and staff seemed very Ill prepared to do CPR/get AED and they depended on the guests with medical background to assist. The rooms were nice. Although sometimes didn’t get hot water from shower

Las almohadas de las habitaciones son muy malas. Todo lo demás me ha parecido bien