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Recent guest reviews

Loved the front desk guy!!!

Loud noises constantly throughout the night waking me up. Staff came knocking on my door at 11:30 pm without telling me and just left me on hold on the phone. This was very inappropriée. Will not stay here again and would like a refund from This hotel.

Extremely disappointed with my visit. Upon booking, I called the hotel with some questions. The front desk agent neglected to tell me that ALL the hotel amenities were under renovation but offered us tickets to the local YMCA. On top of that, at check in they told us their restaurant was closed due to an emergency. This magical overnight stay for two teenagers turned into a night stuck

not your run of the mill structure. Liked the ambiance.

No Elevator to the rooms or Bar very cheap for every thing special in Restaurant and bathroom equipment poor stuff and unprofessional

I come here every year and not just summer time. The fact that they charge separate fee for the pool is not acceptable . The food was overpriced and I had to ask several times to fix my order. The pool was dirty several guests asked to clean it. I am so very disappointed and sad that this beautiful place That I used to love coming too, now is changing for the worse

Property was pretty but the rooms were not what I expected.

Beautiful location; rooms were comfortable; distance to dining hall was far and required going outside between buildings(in the rain) most staff were very accommodating; one or two in the dining area were not.

While this place may be good for parties or weddings , I will not stay here again ; after I arrived very late I asked if I can purchase a couple waters and was told comp waters in my room: there were none and it seemed like a thirty minute walk to my room ,not to mention getting lost in this labyrinth(!) The room was very outdated , took ten minutes to figure out how shower worked let alone set the AC controls , give me a Marriott or hyatt anytime

We had the room in the sun-section of the mansion in a separate building - overall not that impressed with the hotel but quiet room

Rooms are outdated. They need to invest in property. Beautiful grounds. Pleasant staff. I woild not recommend to snyone.

We had a fun, relaxing and a comfortable weekend at the Glenn Cove mansion on the President's Day weekend 2018. It snowed that weekend, so we didn't indulge in any outdoor activities on the property. But the indoor amenities are great too. We spent time in the swimming pool and jacuzzi. It was almost like a private pool, as there was just one other family using it at the time, which was cool. The Manor house, which is the original historic building on the property, hosts the front desk, millions of conference/wedding halls and a restaurant/pub on the upper floor. The guest rooms and recreation centre are in adjoining buildings, so they don't have the same retro look.

beautiful hotel, well worth the experience. the grounds are stunning!

Service response from the desk was slow when I needed an iron in my room. Took 2 hours. The staff was friendly. The facility was outstanding. Pillows are way too overstuffed and left my husband and myself with very stiff necks.

Breakfast is additional charge for $19! No bellboy when you check out.

Loved the hotel. A real shame that it's falling apart around the seems. Could use a lot of restoration/maintenance.

Beautiful hotel that is understaffed. The Mansion is a beautiful hotel that could use some sprucing up. I noted that all the rooms do not have a minifrigerator when I booked the room. So I requested one. We never received one after calling the front desk, as they said they could not find anyone from housekeeping. Our heat was way to hot and impossible to lower. So we had to turn it off. There were only two large towels in the room when we could have used four. The saving grace is that it is close to town at an affordable price.

Dosoris Ln Glen Cove NY

Hotel highlights

  • Free on-the-go breakfast on weekends
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

The Mansion at Glen Cove places you within a 15-minute drive of popular attractions such as Bayville Adventure Park and Americana Manhasset Mall. This 186-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at Fall Garden Menu, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

The 186 rooms have an array of amenities, including iPod docks, coffee makers, and free bottled water. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

The Mansion at Glen Cove features a full-service spa, an indoor pool, and a health club. There's free parking and limo/town car service. A multilingual staff is on hand to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Luxe King

1 King Bed | Sleeps 2

Premium Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for The Mansion at Glen Cove

Everyone (19) Couples (2) Family (4)
5
Family

Loved the front desk guy!!!

By on Apr 5, 2021

1
Everyone

Loud noises constantly throughout the night waking me up. Staff came knocking on my door at 11:30 pm without telling me and just left me on hold on the phone. This was very inappropriée. Will not stay here again and would like a refund from This hotel.

By on Feb 24, 2020

Review comment responded on Feb 27, 2020

Thank you for taking the time to provide feedback about your experience. First let me apologize about the noise! And you are correct about our team members response, I will share with our front office manager and address your experience with the team member. Thank you again and I hope that we will be given an opportunity in the future to provide what our guest experience can be.

1
Everyone

Extremely disappointed with my visit. Upon booking, I called the hotel with some questions. The front desk agent neglected to tell me that ALL the hotel amenities were under renovation but offered us tickets to the local YMCA. On top of that, at check in they told us their restaurant was closed due to an emergency. This magical overnight stay for two teenagers turned into a night stuck

By on Dec 30, 2019

Review comment responded on Feb 28, 2020

I'm sorry to read that you felt our response was not enough in communicating the renovation of our pool, spa, and fitness center were under renovation. Please accept our apologies. I would like to welcome you back to experience the spa now that it is complete. I look forward to hearing from you.

5
Family Family

not your run of the mill structure. Liked the ambiance.

By on Oct 28, 2019

1
Family

No Elevator to the rooms or Bar very cheap for every thing special in Restaurant and bathroom equipment poor stuff and unprofessional

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

I am disappointed to hear we did not deliver the level of service and hospitality you expected of The Mansion at Glen Cove during your recent stay. We appreciate you taking the time to give us your candid and constructive feedback and hope you will give us another opportunity to make amends and restore your confidence. Our team is renowned for their dedication and devotion to delivering top class service so I can assure you your experience is not a normal representation of who we are. We look forward to welcoming you back to The Mansion and ensuring your next visit is in keeping with your expectations and our standards. Please do not hesitate to reach out to further discuss your experience and how we can improve.

2
Everyone

I come here every year and not just summer time. The fact that they charge separate fee for the pool is not acceptable . The food was overpriced and I had to ask several times to fix my order. The pool was dirty several guests asked to clean it. I am so very disappointed and sad that this beautiful place That I used to love coming too, now is changing for the worse

By on Jun 30, 2019

Review comment responded on Jul 8, 2019

I hope you had a safe and pleasant trip back home from your recent stay. I am disappointed to learn that we did not deliver the level of service you expected from The Mansion at Glen Cove and that you experienced issues with the outdoor pool. I hope you will give us another opportunity to make amends and restore your confidence in the hotel. Should your travels find you back in Glen Cove in the future, please do not hesitate to reach out to the hotel so that we can improve your overall experience.

3
Everyone

By on Jun 21, 2019

Review comment responded on Jul 17, 2019

Thank you for reviewing your stay at The Mansion at Glen Cove. Your feedback is of the utmost importance and highly valued.

3
Partner Couples

Property was pretty but the rooms were not what I expected.

By on Mar 25, 2019

Review comment responded on Apr 30, 2019

We are so glad you loved our property. We have many different room types. We hope you will come back soon and try one of our upgraded rooms during your next stay.

1
Everyone

By on Jan 17, 2019

3
Everyone

By on Oct 17, 2018

Review comment responded on Nov 16, 2018

Thank you for your feedback. Please mention any issues you may have endured.

The Mansion at Glen Cove

200 Dosoris Ln, Glen Cove, NY 11542
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