Hôtel des Alpes

3.0 star property
Hotel with a 24-hour front desk, near Jet d'Eau Fountain

Choose dates to view prices

Photo gallery for Hôtel des Alpes

Terrace/patio
Lobby sitting area
Lobby sitting area
Property entrance
Junior Suite, Patio (Maisonette) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
14 Rue Des Alpes, Geneva, 1201
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Jet d'Eau Fountain
    ‪16 min walk‬
  • Place, United Nations European Headquarters
    ‪3 min drive‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

Standard Double Room, 1 Queen Bed, Connecting Rooms

8.0 out of 10
Very good
(16 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room, 2 Twin Beds, Connecting Rooms

8.6 out of 10
Excellent
(9 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, Patio (Maisonette)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 3 Twin Beds

Standard Grand Lit Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

Standard Triple Room

  • Sleeps 3

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About the neighborhood

Geneva

Located in Geneva City Centre, Hôtel des Alpes is within a mile (2 km) of popular sights such as Jet d'Eau Fountain and United Nations European Headquarters. This 28-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free use of bicycles, and concierge services.

What's nearby

  • City Center Shopping Area - 8 min walk - 0.4 miles
  • Rue du Rhône - 8 min walk - 0.4 miles
  • Jet d'Eau Fountain - 16 min walk - 0.9 miles
  • Centre International de Conferences Geneve - 17 min walk - 0.9 miles
  • United Nations European Headquarters - 3 min drive - 1.3 miles

Getting around

  • Geneva (ZHT-Geneva Railway Station) - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 19 min drive

Restaurants

  • ‪Parfums de Beyrouth - ‬1 min walk
  • ‪Saj Eat - ‬1 min walk
  • ‪Au Petit Chalet - Restaurant à Genève - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪Boky Restaurant - ‬1 min walk

About this property

Hôtel des Alpes

Hotel with a 24-hour front desk, near Jet d'Eau Fountain
Guests of Hôtel des Alpes enjoy free WiFi in public areas, free use of bicycles, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Coffee makers, safes, and desks are other standard amenities.
Recreational amenities at the hotel include complimentary bicycles.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 24 per day)

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 10 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: CHF 24 per day(820 ft away; open 24 hours)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number CHE/111.782.382

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Frequently asked questions

Is a free cancellation option available at Hôtel des Alpes?

Hôtel des Alpes provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see near Hôtel des Alpes?

This hotel is situated in Geneva City Centre, just steps from Notre Dame Basilica, and within a 10-minute walk of Mont Blanc Bridge and Rue du Rhône. You'll also find Jet d'Eau Fountain and United Nations European Headquarters within a short drive.

Will I be able to park at Hôtel des Alpes?

No, there isn't parking available at the hotel.

Does Hôtel des Alpes feature a casino on the premises?

No, Hôtel des Alpes doesn't have a casino.

Will I find an indoor pool at Hôtel des Alpes?

No, there is no indoor pool at this hotel.

Is Hôtel des Alpes a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like concierge services and a 24-hour front desk plus some guestrooms include city views.

Are there hot tubs at Hôtel des Alpes?

No, there isn't a spa tub at this hotel.

Does Hôtel des Alpes feature a restaurant that includes a breakfast menu?

No, Hôtel des Alpes doesn't have a restaurant that serves breakfast.

Will Hôtel des Alpes allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hôtel des Alpes for a fee of CHF 10 per pet, per night.

Are there connecting rooms at Hôtel des Alpes?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hôtel des Alpes?

The closest major airport to Hôtel des Alpes is Geneva International Airport (GVA), which is 3.3 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hôtel des Alpes?

Yes, some guestrooms at Hôtel des Alpes offer a deck and may feature city views.

Hôtel des Alpes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 240 out of 575 reviews
Rating 8 - Good. 228 out of 575 reviews
Rating 6 - Okay. 76 out of 575 reviews
Rating 4 - Poor. 19 out of 575 reviews
Rating 2 - Terrible. 12 out of 575 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok place in Geneva. Very loud ac unit in the room, we stayed in a triple room. It has very low ceilings but was ok. The breakfast is not great, but in my opinion that’s kind of usual in Europe. Geneva is very small so most places are close to the Center and train station. Staff was nice, the hotel is very close to the train station and dining so it’s really convenient. If I was going to come back to Geneva I would consider this hotel again, but not for more than a stay of a day or two at most.
Stayed 2 nights in Jul 2025

8/10 Good

Gopinath

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The breakfast was originally included in the bookings I made. But at the property they said there is no breakfast included after we ate the breakfast, they were rude. When we checked in they said breakfast included for all 3 bookings
Stayed 2 nights in Jul 2025

6/10 Okay

Benjamin

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Overall disappointing hotel experience, when I arrived there was vomit and a foul smell on the stairs, the room was advertised as with AC but the AC did not function, I found hairs in the bathroom and an overall minimal amount of comfort in the room. Upon checkout a rude staff member insisted I had an unsettled breakfast charge despite me never setting foot in the breakfast room. He kept saying “I know you took breakfast” despite me trying to explain there must have been a mistake, and when he offered to review the security footage which I gladly accepted he then backtracked stating “ok I will waive the charge but I know you had breakfast.” All of this over a 15 Swiss franc fee seemed rude and uncalled for - he then went and got the staff working breakfast at the time who confirmed it was not me and had a different age and appearance, and instead of apologizing he said “so this must have been the person you were staying with” despite my other guest in the room looking nothing like this description and getting breakfast with me outside the hotel. The location is great, but for the price I paid and the state of the accommodations I left with a bad taste in my mouth unfortunately.
Stayed 3 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, room comfort
Only stated briefly for stopover . Fridge and reading light by bed didn’t work. Air conditioning was good and bed was comfortable
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

AC is a plus during hot weather

Hotel was close to main train station, good location. It was really hot weather when we went so having AC in the room was very good. We noticed AC is hard to come by in the city in general for some reason. Room was very basic but got the job done. Room was clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A perfect location near the main train station and to walk Geneva. Safe, clean, comfortable accommodations with a very helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

Zora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was probably the most convenient hotel in our two weeks stay in Europe. It was only a block from the train station, and a few blocks in the other direction to Lake Geneva. There were a lot of food places in shops in a walkable distance around it. The hotel room itself was OK, the balcony was really nice, but the room just seemed a little outdated in terms of furniture and appliances. However, we still had a good night sleep so that made it okay
Stayed 1 night in Jun 2025

8/10 Good

Karlee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected for a Geneva mid range hotel. Clean, simple and good service. I loved the free coffee and the filtered water in the lobby. Would stay again.
Stayed 6 nights in May 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La gentillesse du personnel, la propreté des lieux et la situation dans la ville.
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.Quiet Hotel. Very convenient for public transport. A lot accessible on foot.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Especially once we turned on the air conditioner.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Stayed 3 nights in May 2025

2/10 Terrible

Ellis

Stayed 4 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Don’t stay in room 602 if you are tall. Slanted ceiling gets you n the head when you get up in the middle of the night
Stayed 1 night in Apr 2025

8/10 Good

John, bloomington

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

2/10 Terrible

Elsbeth

Business traveler
Drilling at 8am in the morning, to the point the room had to be vacated. Staff did organise a refund.
Stayed 1 night in Mar 2025

8/10 Good

SL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allot of noise at night if using the rooms to the rear elevation/courtyard. If so you will need earplugs. Staff are amazing, super polite and professional. Ground floor entrance area is immaculate and the breakfast was ample. Free coffees from the machine in reception!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

Good base to strike out from

The hotel is well located near the train station. Rooms are of a good size and the showers are great. The downside is that the lift is very small (we only used it for moving luggage) and we found the rooms to be very warm (it was a very Warm day for january).
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie, Rapid City

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Parking garage close by. Staff was friendly and helpful. Our room was clean .
Stayed 3 nights in Jan 2025

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night for an early morning departure. Three minutes walking distance to the train station was perfect. Simple and clean- just what we needed.
Stayed 1 night in Jan 2025

8/10 Good

Edward G

Liked: Cleanliness, staff & service, room comfort

Good Stopover

Close to Train & Bus stations, food options close to hotel. Comfortable beds and pillows.
Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Traveled with group
Liked: Amenities
Brilliant location, friendly staff, would recommend to others looking for an affordable but nice place to stay during their Geneva city break.
Stayed 2 nights in Dec 2024

8/10 Good

ria

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely vibes, triple room was great
Stayed 3 nights in Nov 2024

4/10 Poor

Ayad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the beds and shower

Loved the room just as pictured we stayed on a triple room. It was extremely clean, shower was great, beds extremely comfortable
Stayed 1 night in Oct 2024