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Westgate Smoky Mountain Resort & Water Park

Hotel with 3 restaurants, steps from Wild Bear Falls Indoor Water Park

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Villa, 3 Bedrooms | Private kitchen | Paper towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
24/7 front desk
Spa
Pet friendly

Explore the area

Gatlinburg, TN

Wild Bear Falls Indoor Water Park
‪2 min walk‬
Ripley's Aquarium of the Smokies
‪3 min drive‬
Anakeesta
‪3 min drive‬
Knoxville, TN (TYS-McGhee Tyson)
‪78 min drive‬

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Room options

Deluxe Villa, 1 Bedroom (2 Full beds)

Exceptional

839 sq ft
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Villa, 1 Bedroom

Wonderful

546 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

546 sq ft
Sleeps 4
1 King Bed

Studio (Villa)

Exceptional

312 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Deluxe Villa, 1 Bedroom (King)

Excellent

775 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

Exceptional

1230 sq ft
Sleeps 8
1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

About the neighborhood

Gatlinburg

Westgate Smoky Mountain Resort & Water Park places you next to Wild Bear Falls Indoor Water Park and within a 3 miles (5 km) of Gatlinburg Scenic Overlook. This 250-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants.

View more Vacation Homes in Gatlinburg

What's nearby

Wild Bear Falls Indoor Water Park - 2 min walk - 0.1 miles
Ripley's Aquarium of the Smokies - 3 min drive - 1.5 miles
Anakeesta - 3 min drive - 1.5 miles
SkyPark - 5 min drive - 1.9 miles
Gatlinburg Convention Center - 5 min drive - 2.2 miles

Getting around

McGhee Tyson Airport (TYS) - 59 min drive

Restaurants

‪Cliff Top Grill & Bar - ‬5 min drive
‪Tennessee Cider Company - ‬5 min drive
‪Loco Burro Fresh Mex Cantina - ‬6 min drive
‪Subway - ‬5 min drive
‪Ole Red - ‬4 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Hotel with 3 restaurants, steps from Wild Bear Falls Indoor Water Park

Guests of Westgate Smoky Mountain Resort & Water Park have access to a full-service spa, 2 outdoor pools, and a gym. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this spa hotel include 2 hot tubs, free WiFi in public areas, and a business center.

Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Washing machines, phones, and ironing boards are other standard amenities. Housekeeping is available on request.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Languages

English, Portuguese, Spanish

Similar properties

Pool
Hot Tub
Pet friendly
Kids pool

$119 nightly

Jul 16 - Jul 17

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
3 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Mountain Top Pool Bar
Roaring Fork Snack Bar
Southern Comfort
The Market Place

Things to do

2 hot tubs
2 outdoor pools
Fitness classes
Full-service spa
Health club
Mini golf
Playground

Family friendly

2 outdoor pools
Laundry facilities
Mini golf
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage

Guest services

Concierge services
Housekeeping (on request)
Tour and ticket assistance

Business services

Business center

Outdoors

Barbecue grill
Picnic area

Full-service spa

2 treatment rooms
Deep-tissue massages
Spa open daily
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking

5 floors
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Towels provided

Entertainment

Flat-screen TV with premium channels

Food and drink

Paper towels

Access via exterior corridors
Connecting rooms available
Desk
Dryer
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 150 per accommodation, per stay
Dogs only
2 total (60 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 200 per stay
Resort fee: USD 33.81 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
In-room safe
Phone calls
Pool access
Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
A facilities fee includes use of: water park

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 9:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate

Smoky Mountain Westgate

Smoky Mountain Westgate Resort

Westgate Mountain Resort

Westgate Mountain Resort Lodge Smoky

Westgate Resort Smoky Mountain

Westgate Smoky

Westgate Smoky Mountain

Westgate Smoky Mountain Resort

Westgate Smoky Resort

Gatlinburg Westgate

Westgate Resort Gatlinburg

Westgate Resort Tennessee

Westgate Smokey Mountain Resort

Westgate Smoky Mountain Gatlinburg

Westgate Smoky Mountain Hotel Gatlinburg

Westgate Tennessee

Westgate Smoky Mountain Resort Gatlinburg

Westgate Smoky Mountain Resort Spa

Westgate Smoky Mountain Gatlinburg

Westgate Resort Gatlinburg

Westgate Smokey Mountain Resort

Westgate Smoky Mountain Resort

Westgate Resort Tennessee

Westgate Tennessee

Gatlinburg Westgate

Westgate Smoky Mountain Resort Spa

Westgate Smoky Mountain Resort Water Park

Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

Is a free cancellation option available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Jun 27, 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on Jun 29, 2025 start from $185.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Westgate Smoky Mountain Resort & Water Park?

This hotel is located in Gatlinburg, just steps from Wild Bear Falls Indoor Water Park. You'll also find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park within a short drive.

Will I be able to park at Westgate Smoky Mountain Resort & Water Park?

Yes, there is accessible parking available.

Is there a spa at Westgate Smoky Mountain Resort & Water Park?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Westgate Smoky Mountain Resort & Water Park have a casino on the premises?

No, Westgate Smoky Mountain Resort & Water Park doesn't have a casino.

Is there an indoor pool at Westgate Smoky Mountain Resort & Water Park?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Westgate Smoky Mountain Resort & Water Park?

There are many amenities for couples at this hotel, including 2 outdoor pools and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Westgate Smoky Mountain Resort & Water Park?

Yes, this hotel has 2 spa tubs.

Does Westgate Smoky Mountain Resort & Water Park feature a restaurant that includes a breakfast menu?

Yes, Westgate Smoky Mountain Resort & Water Park has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Westgate Smoky Mountain Resort & Water Park allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Westgate Smoky Mountain Resort & Water Park for a fee of USD 150 per accommodation, per stay.

Does Westgate Smoky Mountain Resort & Water Park have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Westgate Smoky Mountain Resort & Water Park?

The closest major airport to Westgate Smoky Mountain Resort & Water Park is McGhee Tyson Airport (TYS), which is about 26.8 mi away.

Are there rooms with balconies at Westgate Smoky Mountain Resort & Water Park?

Yes, some guestrooms at Westgate Smoky Mountain Resort & Water Park offer a furnished balcony.

Westgate Smoky Mountain Resort & Water Park Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Caitlin

Traveled with pets, Traveled with family

Jun 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely loved our visit, Staff was friendly, accommodation were wonderful, quiet, close to nature.

Stayed 2 nights in Jun 2025

8/10 Good

ISIS

Traveled with family

Mar 29, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

I didn’t like the timeshare sale center too much

Stayed 7 nights in Mar 2025

6/10 Okay

Monica

Traveled with family

Mar 29, 2025

Liked: Cleanliness, room comfort

Over all a great room, besides several blinds missing on the balcony door, there was little privacy.

Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with family

Mar 28, 2025

Liked: Cleanliness, room comfort

Best vacations ever

Perfect spot to spend time with the family. The perfect resort close to everything you need to enjoy your vacation.

Stayed 4 nights in Mar 2025

8/10 Good

Jose

Traveled with family

Mar 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property is beautiful and the cabins/units are gorgeous as well. Staff members are very courteous and welcoming. I love the convenience of having a small store, a restaurant and so many available activities for the family. Was a bit disappointed that I had to figure this out on my own and no one actually informed me of the amenities or activities that were available during my stay. Despite the lack of information/communication, we explored and enjoyed our stay.

Stayed 5 nights in Mar 2025

10/10 Excellent

Debbie

Traveled with family

Mar 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had so much fun. More than expected. Staff was friendly. We just had a great time. Very close to Gatlinburg. Loved the fact that once we arrived and parked, we didn’t have to drive again.

Stayed 3 nights in Mar 2025

10/10 Excellent

Kathleen

Traveled with family

Mar 26, 2025

Liked: Cleanliness, room comfort

Stayed 2 nights in Mar 2025

8/10 Good

Julia

Mar 22, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Eduardo, Wimauma

Traveled with family and small children, Traveled with family

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful everyone was so welcoming and helpful the facility was well maintained. Will definitely be returning.

Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family

Mar 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

8/10 Good

Cecilia

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We enjoyed our stay at the resort. The room was spacious and was perfect for the family. Our only issue was the people above us sounded like elephants and made very loud noises waking us up very early. The property was clean and everyone was very friendly. They have a shuttle which is fantastic and very convenient. My boys really enjoyed the mini golf and pool amenities.

Stayed 6 nights in Mar 2025

6/10 Okay

Tonya

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

y overall stay was excellent, but the pricing was not a great value once all the additional fees were factored in. The $103 resort fee, along with the $35 per adult and $25 per child a day charge for the water park, was an unexpected expense. While I’m sure it was in the fine print, I assumed that since the hotel is advertised as a water park resort, access to the water park would be included in the stay. I generally felt safe during my visit, except for one interaction that left me uneasy. I was asked whether my husband was with me and if my friend’s husband was accompanying her. In hindsight, I realized I had shared personal information with a complete stranger—all in the name of a timeshare sales pitch. While I understand this is part of their sales strategy, I don’t think guests should be asked such personal questions, especially when they are already paying to stay. If I had come expecting a timeshare presentation in exchange for a free trip, that would be different. Otherwise, I could have stayed at a nearby hotel or cabin for a better price. That said, the staff I interacted with were excellent. My review is not a reflection of them, as they were simply doing what they were trained to do. However, for safety reasons, I believe the hotel should reconsider this approach.

Stayed 3 nights in Mar 2025

8/10 Good

Peyton

Mar 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

6/10 Okay

Erica

Traveled with family and small children, Traveled with family

Mar 19, 2025

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, amenities

The room was very large and worked for my family of 5 but we had issues. We asked for cribs and where given 2 playards full lf old baby snacks that we had to clean them. I asked to change because they put us on the 3rd floor with 1 year old twins. We were moved to a room that had so many bugs EVERYWHERE. I called to have us switched right back to the old room. I have never seen a hotel rool with roaches, lady bugs ect everywhere that room had not been ckeaned for months. The manager did move us back to our original room them gave us a credit but i couldnt sleep thinkinh bugs were on me. Another thing we spent 1100 on our reservation and the water park was not included. Just to sit and watch my daughter i had to pay 40. How do you pay over a 1000 and still have to pay for the water park which was why i originally booked. I didnt have a good experience and i was shocked considering this hotel is highly rated.

Stayed 4 nights in Mar 2025

8/10 Good

Lisa

Mar 19, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Gorgeous Mountain View

Beautiful room with a balcony. Gorgeous Mountain View. Will definitely stay here again.

Stayed 2 nights in Mar 2025

4/10 Poor

Jose

Traveled with family

Mar 19, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

No smoking in rooms rule not enforced

We loved the place; it was perfect for a family trip. Unfortunately, there were guests staying in our building who were smoking (not cigarettes), and the smoke was seeping into our room. We reported the issue to the front desk, and they sent security, but they were unable to address the situation because, as they explained, they couldn’t see anyone smoking. If the resort promotes itself as a non-smoking establishment, they really need to enforce their rules. We had to stay in our room all night because the smell was unbearable. This took all our joy away.

Stayed 2 nights in Mar 2025

10/10 Excellent

Joe

Traveled with family

Mar 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent resort, great service, and great views

Stayed 3 nights in Mar 2025

10/10 Excellent

Savannah

Traveled with family and small children

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was incredibly helpful and welcoming. The rooms are clean, well laid out, and so much to do just around the resort grounds!

Stayed 3 nights in Mar 2025

8/10 Good

Karen

Traveled with partner

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The convenience of the unit was great. Security and customer service superb. Enjoyed our stay.

Stayed 3 nights in Mar 2025

10/10 Excellent

Corey

Mar 17, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexis

Mar 17, 2025

Liked: Property conditions & facilities

Great

Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Mar 17, 2025

Stayed 2 nights in Mar 2025

6/10 Okay

Jeff

Traveled with family and small children

Mar 16, 2025

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

My room had no ac on the first night, the second night there was a storm, and a ton of water came through the door seal. Enough water came in to soak through my son’s backpack and get all his clothes and Nintendo switch wet. The bathroom sink would fill to the top before I was done brushing my teeth then slowly drain out once water was turned off. The room and view were really nice, but it’s had poor upkeep. I was compensated my resort fee so far which I don’t feel is enough for the problems the room had. We will see what their corporate office says, I hope they make it right.

Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Traveled with family

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great about the property and our stay my only minimal complaint would be that the elevator had a bad odor but it was not dirty so I don’t know what it was

Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Traveled with family

Mar 15, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

We ha d such a great time! The resort was beautiful and the views were breathtaking. Our family of four fit comfortably in our room. I love the washer/dryer add in the bathroom. That helped us out a lot. There were plenty of things to do on the resort but we didn’t have enough time. The only thing that I would have loved even more is just a schedule of when things open and close on the resort. Staff was friendly and considerate of our questions we had. We will be back!

Stayed 3 nights in Mar 2025