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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Hotel with 3 restaurants, steps from Wild Bear Falls Indoor Water Park

Choose dates to view prices

Photo gallery for Westgate Smoky Mountain Resort & Water Park

Escape to a secluded forest retreat with log cabins nestled into the hillside, featuring a pool and serene surroundings.
Enjoy cooking in this well-equipped kitchen with a central island, stainless steel appliances, and a dining area.
Experience the tranquility of a mountain retreat at this lodge-style accommodation, surrounded by lush forest and offering a restaurant and outdoor seating areas.
Explore a jungle-themed play area with a central climbing structure, slide, and climbing nets.
Enjoy a peaceful retreat on the porch with a round table and wicker chairs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa

Explore the area

Map
Gatlinburg, TN
  • Wild Bear Falls Indoor Water Park
    ‪2 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪3 min drive‬
  • Anakeesta
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪78 min drive‬

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Room options

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)
  • 839 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)
  • 546 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort Select)

  • 546 sq ft
  • Sleeps 4
  • 1 King Bed

Studio (Villa)

9.4 out of 10
Exceptional
(50 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 1230 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

About the neighborhood

Gatlinburg

Westgate Smoky Mountain Resort & Water Park places you next to Wild Bear Falls Indoor Water Park and within a 3 miles (5 km) of Gatlinburg Scenic Overlook. This 250-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Wild Bear Falls Indoor Water Park - 2 min walk - 0.1 miles
  • Ripley's Aquarium of the Smokies - 3 min drive - 1.5 miles
  • Anakeesta - 3 min drive - 1.5 miles
  • SkyPark - 5 min drive - 1.9 miles
  • Gatlinburg Convention Center - 5 min drive - 2.2 miles

Getting around

  • McGhee Tyson Airport (TYS) - 59 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬5 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬4 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Hotel with 3 restaurants, steps from Wild Bear Falls Indoor Water Park
Guests of Westgate Smoky Mountain Resort & Water Park have access to a full-service spa, 2 outdoor pools, and a gym. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this spa hotel include 2 hot tubs, free WiFi in public areas, and a business center.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Washing machines, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

Is a free cancellation option available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on Aug 3, 2025 start from $161.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Westgate Smoky Mountain Resort & Water Park?

This hotel is located in Gatlinburg, just steps from Wild Bear Falls Indoor Water Park. You'll also find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park within a short drive.

Will I be able to park at Westgate Smoky Mountain Resort & Water Park?

Yes, there is accessible parking available.

Is there a spa at Westgate Smoky Mountain Resort & Water Park?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Westgate Smoky Mountain Resort & Water Park have a casino on the premises?

No, Westgate Smoky Mountain Resort & Water Park doesn't have a casino.

Is there an indoor pool at Westgate Smoky Mountain Resort & Water Park?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Westgate Smoky Mountain Resort & Water Park?

There are many amenities for couples at this hotel, including 2 outdoor pools and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Westgate Smoky Mountain Resort & Water Park?

Yes, this hotel has 2 spa tubs.

Does Westgate Smoky Mountain Resort & Water Park feature a restaurant that includes a breakfast menu?

Yes, Westgate Smoky Mountain Resort & Water Park has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Westgate Smoky Mountain Resort & Water Park allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Westgate Smoky Mountain Resort & Water Park for a fee of USD 150 per accommodation, per stay.

Does Westgate Smoky Mountain Resort & Water Park have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Westgate Smoky Mountain Resort & Water Park?

The closest major airport to Westgate Smoky Mountain Resort & Water Park is McGhee Tyson Airport (TYS), which is about 26.8 mi away.

Can I book a room with a balcony at Westgate Smoky Mountain Resort & Water Park?

Yes, some guestrooms at Westgate Smoky Mountain Resort & Water Park offer a furnished balcony.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 629 out of 1096 reviews
Rating 8 - Good. 195 out of 1096 reviews
Rating 6 - Okay. 130 out of 1096 reviews
Rating 4 - Poor. 72 out of 1096 reviews
Rating 2 - Terrible. 70 out of 1096 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caitlin

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our visit, Staff was friendly, accommodation were wonderful, quiet, close to nature.
Stayed 2 nights in Jun 2025

10/10 Excellent

Missael

Liked: Cleanliness, property conditions & facilities
Great location near by many activities!
Stayed 3 nights in Apr 2025

10/10 Excellent

Zea

Liked: Cleanliness, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in Apr 2025

8/10 Good

JaSeana

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Other then the tons dog hair in my villa and the sneezing from the dog hair I would revisit this resort again. I'll be sure to ask for a pet free room.
Stayed 3 nights in Apr 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, an ideal location to Gatlinburg or pigeon Forge
Stayed 3 nights in Apr 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Misti

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property! We enjoyed the cleanliness, the indoor water park and the facilities. Our stay was great however please be honest about the length of the timeshare presentation. What was supposed to be 90 minutes turned into 3.5 hours.
Stayed 3 nights in Apr 2025

10/10 Excellent

Zacheus

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, room comfort
Amazing complex everything clean & nice. Staff was always friendly & Helpful
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the amenities they offered and location was great my family and I enjoyed it so much we ended up with a time share..
Stayed 1 night in Apr 2025

10/10 Excellent

Darci

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Resort was Awesome . Everyone there was extremely sweet and welcoming . Definitely recommend as a place to stay . Only thing is the pull out couch bed is extremely uncomfortable . Other than that I enjoyed my stay . The waterpark was so much fun also and the arcade room!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only issue was checking in. Waiting over an hour with only two people checking guests in was a little ridiculous but overall it's an amazing place.
Stayed 2 nights in Apr 2025

8/10 Good

Jenny

Stayed 2 nights in Apr 2025

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Better off going to any other water park mountain lodge resort
Stayed 1 night in Apr 2025

10/10 Excellent

Trimekia

Traveled with family
Liked: Cleanliness, room comfort
One of the best places I’ve ever stayed in. It was clean, staff were amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

amos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved kindness from all the associates and the safety that was shown the rooms were very clean we enjoyed our stay and will make westgate our future home away from home everytime
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love everything about this resort
Stayed 2 nights in Apr 2025

10/10 Excellent

Triston

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bobbie

Liked: Cleanliness, property conditions & facilities
The property grounds and facilities were well kept and beautiful. They definitely need to provide more accommodations for parking. It is a great place to take families, however they should designate certain buildings for families and another building for those without children. We heard loud screams from children during the nighttime and early morning hours.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous views from my balcony of the sun setting behind the smokies. Loved the convenience of the shuttle buses and the trolley into Gatlingburg. The room was great and had all the ameneties. I would recommend and plan on going back for longer stay.
Stayed 4 nights in Mar 2025

8/10 Good

Wesley

Traveled with family
Stayed 3 nights in Mar 2025