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Guesthouse Inn - Pigeon Forge

2.5 out of 5.0

Recent guest reviews

We chose a standard room with 2 beds and ended up in a room with one queen bed and wanted us to pay extra to change it.

Hotel was outdated and not taken care of one of the towels had black stains all over it

To hot in the rooms and desk clerk was rude about pool towels

Hotel staff were very nice. Breakfast wasn't good.. room was dirty. Giant spider alive in bathtub was the first thing noticed.

We have stayed at this hotel many times and never disappointed. The hotel is a little dated but always super clean. The location is perfect for us. Will stay here everyone we come to the area because we know we will have a great stay.

I only stayed one day. The room was small not too bad. The breakfast was terrible!

I was very disappointed at my stay. The staff was not personable, which is not terrible but it would've helped if they were kind. The hotel was damp and you could smell the mildew, the room hadn't been vacuumed, the bathroom was not clean and smelled like sewage. The bed was hard and the pillows flat. The only bonus was the proximity to the event we were attending.

This was our second time staying at this hotel. It was clean and the breakfast was good. The front desk lady could have been more friendly. One guy said he got bit by something in his room, but we didn't have any problems with our room. It was great for the price that we paid for the room. We had a great time!

Good hotel in great location. Room was clean and staff was very friendly.

The hotel was in a great location. The staff was friendly. My family and I stayed 5 nights and the bed's were only made 1 time. The free "HOT" breakfast consisted of Belgium waffles, watery apple juice and something that I think we're eggs. The coffee ran out by 9th each morning.

Overall it was ok. The room was outdated and dirty. The breakfast was old biscuits. Good location.

Good location. Biggest complaint is that they turn off ALL the parking lot lights at night! We couldn't even see our vehicle from our hotel window. Front desk said it was done to save money. Won't stay here again because of that.

I've stayed in worse, but definitely have stayed in better. Staff was pleasant, when they were there. Rooms were clean, bathroom was way to small. All in all the room was adequate for a two night stay, but not someplace I'd return to again.

The staff went above and beyond to make sure we had everything we needed and the description fit perfectly.

The location was great! You could just park and walk to many restaurants and attractions.

Staff was super rude. Room was dirty. Save ur money

The room smelled like a dog. Didn't realize they allowed pets at the hotel. The room was ok, could have been cleaner. The towels were really warn. It wasn't a three star to me. The only good thing was the location. It looked fine from the outside.

This is the first time that we were very dissatisfied with this stay. Bathroom needed to be cleaned. Had to do it ourself. No one had towels to give us until the next day. B/f was cold each morning and staff didnt seem to care when told. Will never stay at this hotel again.

We enjoyed ourself. Very reasonable price. Needed more house keeping attention. Overall we had a good experience.

Good Part- The location of the hotel was nice and the staff was very friendly. Bad Part- Our bathroom was not clean. It looked like they spent more time folding the towels in a cute way than actually cleaning the bathroom. I unfolded one towel and it had a huge brown stain on it. The breakfast was absolutely awful.

202 Emert Street & Parkway Pigeon Forge TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Onsite dining
  • Outdoor pool
  • Laundry facilities

Guesthouse Inn - Pigeon Forge places you within a leisurely stroll of Big Top Arcade and Patriot Park. This 93-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and an outdoor pool. In central Pigeon Forge, the hotel is also close to Dollywood and Fantasy Golf.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 7 AM to 10 AM. This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

The 93 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and ironing boards. 40-inch flat-screen TVs come with cable channels. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Limited housekeeping is available.


Property features

Renovated in 2016, Guesthouse Inn - Pigeon Forge features an outdoor pool, a seasonal outdoor pool, and express check-in. Limited parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-out and laundry facilities.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 2 Double Beds, Mountain View

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Guesthouse Inn - Pigeon Forge

Everyone (6) Couples (57) Family (28) Friends (8) Other (3)
2

what happens when you book orbit.

Everyone

We chose a standard room with 2 beds and ended up in a room with one queen bed and wanted us to pay extra to change it.

By on Apr 7, 2017

1
Everyone

Hotel was outdated and not taken care of one of the towels had black stains all over it

By on Nov 17, 2016

Review comment responded on Dec 9, 2016

Please accept our sincere apologies for the dissatisfaction that you experienced in respect to your recent stay. At GuestHouse Int’l Inn Pigeon Forge Tn., we take great pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. I am sorry you were disappointed with the services at our facility. We have addressed your concerns with our staff. We do take our customers comments very seriously, and we have addressed the issues you have reported. GuestHouse Int’l Inn Pigeon Forge deeply value our guests and are committed to providing our guests with the highest level of service and accommodations, simply because our customers deserve the very best. Regards, Staff & Management

3

trip

Everyone

To hot in the rooms and desk clerk was rude about pool towels

By on Jul 19, 2016

2

not really clean..

Everyone

Hotel staff were very nice. Breakfast wasn't good.. room was dirty. Giant spider alive in bathtub was the first thing noticed.

By , from Dallas, GA on Apr 12, 2016

Review comment responded on Nov 14, 2016

Thank you for your feedback. We appreciate the positive & negative as well so that we can address any issues to make our guests stay better,

4

perfect for the price

Everyone

We have stayed at this hotel many times and never disappointed. The hotel is a little dated but always super clean. The location is perfect for us. Will stay here everyone we come to the area because we know we will have a great stay.

By on Apr 4, 2016

3

not so bad

Everyone

I only stayed one day. The room was small not too bad. The breakfast was terrible!

By on Mar 6, 2016

1

cheapest room available

Couples

I was very disappointed at my stay. The staff was not personable, which is not terrible but it would've helped if they were kind. The hotel was damp and you could smell the mildew, the room hadn't been vacuumed, the bathroom was not clean and smelled like sewage. The bed was hard and the pillows flat. The only bonus was the proximity to the event we were attending.

By on Oct 14, 2015

5

good

Couples

This was our second time staying at this hotel. It was clean and the breakfast was good. The front desk lady could have been more friendly. One guy said he got bit by something in his room, but we didn't have any problems with our room. It was great for the price that we paid for the room. We had a great time!

By on Jun 26, 2015

4

weekend getaway

GetawayWithFriends

Good hotel in great location. Room was clean and staff was very friendly.

By on Mar 11, 2015

2

so so hotel

Families

The hotel was in a great location. The staff was friendly. My family and I stayed 5 nights and the bed's were only made 1 time. The free "HOT" breakfast consisted of Belgium waffles, watery apple juice and something that I think we're eggs. The coffee ran out by 9th each morning.

By on Jan 5, 2015