Hotel was nice and clean. They did not mention about $20. Parking fee per night. Coffee was not ready while serving breakfast, the receptionist was very unprofessional and had very bad attitude. I didn’t like it at all.
Convenience of ever anf easy access to lots of shops
Great location lots of food options and not far from Disney. Parking is 20$ per day and the normal breakfast is unavailable. Box breakfast was not very good
The property was under MAJOR construction and it was not disclosed. the air conditioning did not work and the room was at 75 degrees the whole time.
Checking in the lady was rude and once you got in the room all you heard was the elevator going up and down constantly. When i mentioned this to the front desk they gave me earplugs that did not help. I didn't have any sleep.I let them know at checkout and she just said "oh sorry".
Spacious rooms, free hot breakfast and happy hour.
Property undergoing room renovations. boxes and such where left outside of rooms being updated and curtains open to see the messy upgrade process. 2 of four elevators were not working, which made wait time extremely long. (I was on the the 14th floor, otherwise I would have taken the stairs to go up and down.)
I really like that they offer a reasonable shuttle service! It definitely needs updating and lacked in cleanliness.
Great location, clean friendly staff, nice pool and lounge chairs and free happy hour drinks in addition to free breakfast. For our family a room that sleeps 5 is a requirement, perfect for our family!
Loved breakfast. The property was very clean and spacious.
Close to convention center and restaurants. Easy walking to other areas. I felt safe walking at night
Property needs update, lack of maintenance, dirty common areas.
Great option for families. Has a Target store and several restaurants walking distance, the breakfast buffet is complete and very well served.
Good hotel, food was just okay not great. Its great for large famlies trying to budget their vacation....
Embassy Suites by Hilton Anaheim South places you within 3 miles (5 km) of popular attractions like Downtown Disney® District and Disney California Adventure® Park. This 375-room, 3.5-star hotel has free breakfast, an outdoor pool, and a 24-hour business center.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.
All 375 recently renovated accommodations feature kitchenettes and space to spread out with a separate bedroom and living rooms. Guests can enjoy flat-screen TVs and stay connected with WiFi. Sofa beds, free newspapers, and laptop-compatible safes are other standard amenities.
Renovated in 2020, Embassy Suites by Hilton Anaheim South offers an outdoor pool, WiFi in public areas, and conference space. If you drive, self parking is USD 20 per night, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Hotel was nice and clean. They did not mention about $20. Parking fee per night. Coffee was not ready while serving breakfast, the receptionist was very unprofessional and had very bad attitude. I didn’t like it at all.
Convenience of ever anf easy access to lots of shops
Thanks for staying with us. We appreciate your rating!
We're sorry you were unhappy. Thanks for letting us know.
Great location lots of food options and not far from Disney. Parking is 20$ per day and the normal breakfast is unavailable. Box breakfast was not very good
The property was under MAJOR construction and it was not disclosed. the air conditioning did not work and the room was at 75 degrees the whole time.
It's disappointing to hear that your stay with us was not the relaxing, enjoyable experience we aim for and I appreciate you bringing this to my attention. We aim to be transparent about our exciting guestroom upgrades and I regret that you were unaware. I will pass your feedback along to the maintenance team so they can be sure the air conditioning is working properly. We hope you'll allow us another chance to change your impression of us!
Your perfect score has brightened our day, thank you! Come back soon!
Checking in the lady was rude and once you got in the room all you heard was the elevator going up and down constantly. When i mentioned this to the front desk they gave me earplugs that did not help. I didn't have any sleep.I let them know at checkout and she just said "oh sorry".
Please accept my apology for any concerns you had during your stay. Guest comfort and satisfaction is our goal, and I regret that your visit wasn't reflective of our usual high standards. I will be sharing your feedback with the team to be sure that changes are made where needed and we hope you'll allow us another chance to improve your impression of us!
Spacious rooms, free hot breakfast and happy hour.
Thank you for letting us know that you enjoyed our roomy accommodations and delicious food. We'd love to serve you again soon at the Embassy Suites Anaheim South!
Property undergoing room renovations. boxes and such where left outside of rooms being updated and curtains open to see the messy upgrade process. 2 of four elevators were not working, which made wait time extremely long. (I was on the the 14th floor, otherwise I would have taken the stairs to go up and down.)
I apologize for your frustrations. Our goal is to minimize any inconvenience from our room upgrades, and I regret that we missed that mark during your stay. We hope you'll visit again when the renovations are complete so we can improve your impression of us!
Thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.
Many thanks for your feedback. I have forwarded your comments to our Front Office Manager.