The property was under MAJOR construction and it was not disclosed. the air conditioning did not work and the room was at 75 degrees the whole time.
Checking in the lady was rude and once you got in the room all you heard was the elevator going up and down constantly. When i mentioned this to the front desk they gave me earplugs that did not help. I didn't have any sleep.I let them know at checkout and she just said "oh sorry".
Spacious rooms, free hot breakfast and happy hour.
Property undergoing room renovations. boxes and such where left outside of rooms being updated and curtains open to see the messy upgrade process. 2 of four elevators were not working, which made wait time extremely long. (I was on the the 14th floor, otherwise I would have taken the stairs to go up and down.)
I really like that they offer a reasonable shuttle service! It definitely needs updating and lacked in cleanliness.
Great location, clean friendly staff, nice pool and lounge chairs and free happy hour drinks in addition to free breakfast. For our family a room that sleeps 5 is a requirement, perfect for our family!
Loved breakfast. The property was very clean and spacious.
Close to convention center and restaurants. Easy walking to other areas. I felt safe walking at night
Property needs update, lack of maintenance, dirty common areas.
Great option for families. Has a Target store and several restaurants walking distance, the breakfast buffet is complete and very well served.
Good hotel, food was just okay not great. Its great for large famlies trying to budget their vacation....
Friendly staff; good breakfast with hot buffet. Hotel caters to Disneyland crowd with late check in
The lobby area was beautiful with its waterfalls and the automatronic lion was fun. The rooms were spacious and comfortable and we loved having a sitting area, bathroom area, and three closed doors between our sleeping area and the hallway. That certainly cut down on the noise level!
Was great property for staying with families. Breakfast was excellent. Lots of choices and menu.. final bill was about $75 higherbtha.
Central courtyard was really cool, the water sound was soothing and atmosphere inviting. I did feel $50 for a taco salad and two drinks is pretty dang high, but hey it’s Anaheim.
Located in Anaheim Resort, Embassy Suites by Hilton Anaheim South is within a few miles (5 km) of popular sights such as Downtown Disney® District and Disney California Adventure® Park. This 375-room, 3.5-star hotel has free breakfast, an outdoor pool, and a spa tub.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM. Savor a meal from the comfort of your room with room service.
All 375 recently renovated accommodations feature kitchenettes and space to spread out with a separate bedroom and living rooms. Guests can enjoy flat-screen TVs and stay connected with WiFi. Sofa beds, free newspapers, and laptop-compatible safes are other standard amenities.
Guests staying at Embassy Suites by Hilton Anaheim South enjoy an outdoor pool, a spa tub, and WiFi in public areas. If you drive, self parking is USD 20 per night, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
The property was under MAJOR construction and it was not disclosed. the air conditioning did not work and the room was at 75 degrees the whole time.
Your perfect score has brightened our day, thank you! Come back soon!
Checking in the lady was rude and once you got in the room all you heard was the elevator going up and down constantly. When i mentioned this to the front desk they gave me earplugs that did not help. I didn't have any sleep.I let them know at checkout and she just said "oh sorry".
Please accept my apology for any concerns you had during your stay. Guest comfort and satisfaction is our goal, and I regret that your visit wasn't reflective of our usual high standards. I will be sharing your feedback with the team to be sure that changes are made where needed and we hope you'll allow us another chance to improve your impression of us!
Spacious rooms, free hot breakfast and happy hour.
Thank you for letting us know that you enjoyed our roomy accommodations and delicious food. We'd love to serve you again soon at the Embassy Suites Anaheim South!
Property undergoing room renovations. boxes and such where left outside of rooms being updated and curtains open to see the messy upgrade process. 2 of four elevators were not working, which made wait time extremely long. (I was on the the 14th floor, otherwise I would have taken the stairs to go up and down.)
I apologize for your frustrations. Our goal is to minimize any inconvenience from our room upgrades, and I regret that we missed that mark during your stay. We hope you'll visit again when the renovations are complete so we can improve your impression of us!
Thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.
Your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area!
I really like that they offer a reasonable shuttle service! It definitely needs updating and lacked in cleanliness.
While it's wonderful to hear that our handy shuttle pleased you, I regret that other aspects of your visit fell short. Our exciting guestroom refresh is underway, and we hope you'll visit us again soon so we can impress you with our updated accommodations and earn another star or two!
Your perfect score has brightened our day, thank you! Come back soon!
Great location, clean friendly staff, nice pool and lounge chairs and free happy hour drinks in addition to free breakfast. For our family a room that sleeps 5 is a requirement, perfect for our family!
How wonderful to hear that our spacious accommodations, terrific locale, comfortable facilities, and value-added perks exceeded your expectations. It will be our delight to welcome you back to the Embassy Suites Anaheim South!
It's disappointing to hear that your stay with us was not the relaxing, enjoyable experience we aim for and I appreciate you bringing this to my attention. We aim to be transparent about our exciting guestroom upgrades and I regret that you were unaware. I will pass your feedback along to the maintenance team so they can be sure the air conditioning is working properly. We hope you'll allow us another chance to change your impression of us!