Bottom floor room, window lock was broken. Rooms smelled of cat urine, dusty and not clean. No house keeping, pool closed, very rude staff. 3 items to choose from for breakfast.
Every thing was A plus will stay again in August everything close by sts
The hotel smells of mold. Plus after we checked in the shower had no hot water and they had no other rooms available. We was told they would refund our money since we had to go find another hotel at night. Never got the refund.
Staff was wonderful. Our second stay here and both times have been grear
Very new and clean hotel. Staff were nice. Bed was very comfortable. A good stay.
We checked in on Friday, December 23rd and was greeted by the nicest concierge person! She told us her name but I don't remember unfortunately because I actually joked with her that I felt like we were friends! She was warm and welcoming and offered us a choice of rooms. Our check in was smooth and easy! Our room was on the first floor and I thought that since it was next to the elevator and pool, it would be noisy but it wasn't. It was comfortable and nice for what we needed. The humidity make it hard to circulate the temperature around the room so the bed furthest from the a/c was warm while the closer one was freezing, but this wasn't much of an issue honestly. The second night we were there, Christmas Eve, the toilet clogged. It was around 8pm and I called my friend at the front desk. Her maintenance crew was out for the evening so she brought me a plunger. I had to plunge the toilet myself and got it to work but it was running the whole night. She had called about 30 mins later and said her maintenance guy would take a look in the morning. He came in as prompted and replaced a part. It worked fine the rest of the time. It would have been a step up if they had plunged the toilet but this was a minor thing. I want to shout out to Candy at the Breakfast Station. She was kind and friendly. Loved her. Oh and my friend kept the juice machine on for my little apple juice drinker! I refilled his bottle throughout our stay!
We wanted to stay at Galveston but the rooms were too high,especially during spring break. But we found this nice hotel about 15 miles from Galveston that was decently priced and well kept. Our room was a good price and the staff was very nice and cordial.
Hotel was clean, staff/mgmt were helpful and friendly. Enjoyed stay
Stayed with family. Hotel is nice, nothing fancy or anything. Close to NASA and Galveston beach (20 min drive). Couple of restaurants close by. But nothing else.
We enjoyed our stay and loved the indoor pool/Jacuzzi.
We had a wedding to attend on Sat. So i called and spoke to Gloria front desk she was wonderful. She assured me our room was ready and waiting not to worry have a wonderful time see ya later. The room was great cool,and comfy. Breakfast was great. And the late ck out even better.
Very Very clean with pleasant staff members. We all got a very peaceful nights rest. Budget friendly and the breakfast was good.
Stayed here because I had a race event in Galveston and all hotels there were full. The room and all common areas were nice and clean. The staff was very helpful and even put out the breakfast well in advance (5am instead of 7am) so that the atheletes could have something to eat before leaving. Great service!
It is just a Ok place. Nothing fancy to brag about.
Great, clean, and comfortable. Sound doesn't travel tgrough walls. Only complaint was strong chlorine in the air of the pool and spa room.
Great clean comfortable hotel. Great breakfast. Family friendly.
Nice family place. Staff was helpful and curtious. Pat, who served breakfast, was awesome! The only drawback was room noise from the room above and next door.
The hotel was clean and comfortable. I thought breakfast choices could have been better. Staff was freindly and helpful. Would stay again.
All went very well during our stay except for them forgetting to stock our towels but they were very quick to remedy the problem.
Located within a 5-minute walk of Mall of the Mainland, Comfort Inn & Suites is within a mile (2 km) of Gulf Greyhound Park. This 62-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 62 rooms feature refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 32-inch LCD TVs. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Guests staying at Comfort Inn & Suites enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Bottom floor room, window lock was broken. Rooms smelled of cat urine, dusty and not clean. No house keeping, pool closed, very rude staff. 3 items to choose from for breakfast.
Thank you for taking time to fill out a review . We hope to see you again next time you find yourself in the area. Many Thanks, Myisha. M
Every thing was A plus will stay again in August everything close by sts
Thank you for taking time to fill out a review . We hope to see you again next time you find yourself in the area. Many Thanks, Myisha. M
The hotel smells of mold. Plus after we checked in the shower had no hot water and they had no other rooms available. We was told they would refund our money since we had to go find another hotel at night. Never got the refund.
Guest feedback , both negative and positive , are taken seriously at our location. Guest satisfaction is our main priority and we are always looking for ways to improve. We hope with our continued efforts to improve every stay for our guest, you will give us another try next time you stay in the area. Myisha.M.
Staff was wonderful. Our second stay here and both times have been grear
We are delighted to have been your chosen hotel during your recent stay in Texas City. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Fairfield Inn & Suites Texas City and we hope you choose to create more memories with us whenever your travels bring you back to Texas City. Sincerely, Hotel Staff
Very new and clean hotel. Staff were nice. Bed was very comfortable. A good stay.
Thank you for the wonderful comments. We take get pride in our property and hope you will come back again soon. Sincerely, Teresa Custer General Manager Fairfield Inn and Suites Texas City
We checked in on Friday, December 23rd and was greeted by the nicest concierge person! She told us her name but I don't remember unfortunately because I actually joked with her that I felt like we were friends! She was warm and welcoming and offered us a choice of rooms. Our check in was smooth and easy! Our room was on the first floor and I thought that since it was next to the elevator and pool, it would be noisy but it wasn't. It was comfortable and nice for what we needed. The humidity make it hard to circulate the temperature around the room so the bed furthest from the a/c was warm while the closer one was freezing, but this wasn't much of an issue honestly. The second night we were there, Christmas Eve, the toilet clogged. It was around 8pm and I called my friend at the front desk. Her maintenance crew was out for the evening so she brought me a plunger. I had to plunge the toilet myself and got it to work but it was running the whole night. She had called about 30 mins later and said her maintenance guy would take a look in the morning. He came in as prompted and replaced a part. It worked fine the rest of the time. It would have been a step up if they had plunged the toilet but this was a minor thing. I want to shout out to Candy at the Breakfast Station. She was kind and friendly. Loved her. Oh and my friend kept the juice machine on for my little apple juice drinker! I refilled his bottle throughout our stay!
We wanted to stay at Galveston but the rooms were too high,especially during spring break. But we found this nice hotel about 15 miles from Galveston that was decently priced and well kept. Our room was a good price and the staff was very nice and cordial.
Hotel was clean, staff/mgmt were helpful and friendly. Enjoyed stay
Stayed with family. Hotel is nice, nothing fancy or anything. Close to NASA and Galveston beach (20 min drive). Couple of restaurants close by. But nothing else.
Guest feedback , both negative and positive , are taken seriously at our location. Guest satisfaction is our main priority and we are always looking for ways to improve. We hope with our continued efforts to improve every stay for our guest, you will give us another try next time you stay in the area. Myisha.M