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Recent guest reviews

Clean good value

Well, after we spent 10 hours in the 110 degree heat for a sporting event, we headed to the hotel that I had booked far in advance and after lugging all our luggage and other items to the front desk, we were told there was a “maintenance” issue with our room. I told them fine, I’ll take a different room and then they fessed up to the truth that they overbooked and didn’t have a room for us. I would have appreciated a telephone call as a courtesy, but apparently that was asking too much of Springhill Suites. They also claimed the Homewood suites next door was full (later found out from a friend this was a lie). So they sent my 2 daughters and me to a crappy hotel down the street in a not-so-nice area, away from teammates. Our friends stayed at Springhill and they were told by another guest that the same thing happened to them a couple months prior. Needless to say, Springhill needs to get their stuff together. Just be aware that if you book this hotel, it’s a gamble whether they will actually have a room for you. You have been warned.

Good location and a comfortable bed and very clean

Very high ceilings in our room helped to make the room seem larger. Nice storage in the wet bar area for our travel food. Nice to have a keyed exit door to the parking lot at the end of the hall instead of having to go through the lobby.

Beautiful property, welcoming staff, good location will be back!

We booked a king bed room. They gave us a double. The front desk gave me some excuse that Orbitz didn’t send them the right information. We checked with Orbitz and they said they did. My original confirmation said king bed. The hotel overbooked so they gave me the typical runaround with no compensation.

Great breakfast! The room was very nice and the kitchenette was very convenient!

Convenient location. The room is clean and comfortable.

No issues with the stay. Staff was very friendly.

Heater did not work so moved us to another room which the heater did not work in either Gave us free chips That doesn't fix things

The 24 hour cancellation policy is out of line. The staff was gracious and sold my room to someone else. Note: the staff is great but the company's policies are bad. It should not have been so difficult. This is one of the more expensive properties of it's kind in Fresno. I'll think twice about booking here again unless my plans are rock solid. My ratings of the room and property is based on a previous stay.

The bed was exceptional! Am considering buying one for home..

wonderful staff and everything, our kids loved the big swimming pool. The air condition was quite loud.

Cora the front desk host was great and thought of our needs ahead of time. The breakfast was great and service was more than expected!

N Fresno St Fresno CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Riverpark Shopping Center is within 2 miles (3 km) of SpringHill Suites by Marriott Fresno while other popular attractions such as Woodward Park are within 3 miles (5 km). This 118-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 118 accommodations afford space to spread out with dining areas and sitting areas. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

At SpringHill Suites by Marriott Fresno, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for SpringHill Suites by Marriott Fresno

Everyone (14) Business (4) Couples (6) Family (15) Friends (1) Other (1)
5
Friends Business Business

Clean good value

By on Oct 1, 2021

Review comment responded on Oct 10, 2021

Thank you for such an amazing review. Here at Springhill Suites we strive for guest satisfaction. We are happy to hear that we met all your expectations. We look forward to having you stay with us again. Safe travels.

1
Family Friends

Well, after we spent 10 hours in the 110 degree heat for a sporting event, we headed to the hotel that I had booked far in advance and after lugging all our luggage and other items to the front desk, we were told there was a “maintenance” issue with our room. I told them fine, I’ll take a different room and then they fessed up to the truth that they overbooked and didn’t have a room for us. I would have appreciated a telephone call as a courtesy, but apparently that was asking too much of Springhill Suites. They also claimed the Homewood suites next door was full (later found out from a friend this was a lie). So they sent my 2 daughters and me to a crappy hotel down the street in a not-so-nice area, away from teammates. Our friends stayed at Springhill and they were told by another guest that the same thing happened to them a couple months prior. Needless to say, Springhill needs to get their stuff together. Just be aware that if you book this hotel, it’s a gamble whether they will actually have a room for you. You have been warned.

By on Jun 25, 2021

Review comment responded on Jun 25, 2021

Dear valued guest, We are sorry for the inconvenience you encountered upon arrival. The weekend of your stay we had a couple of over bookings that somehow made their way in our system. Overbooking is not a standard for us, however sometimes it happens. We apologize that this happened to you. To make things right we refunded 100% of your stay with us as well as took care of all charges at the other hotel. I understand that this can't change what you had to deal with. If there was anything else that we could have done to accommodate you and your family we certainly would have. Safe travels and we would love to have you come stay with us.

5
Everyone

By on Mar 29, 2021

5
Everyone

By on Feb 15, 2021

1
Everyone

By on Feb 14, 2021

4
Business Business

Good location and a comfortable bed and very clean

By on Oct 21, 2020

4
Everyone

By on Sep 10, 2020

5
Everyone

By on Oct 20, 2019

4
Partner Couples Family

Very high ceilings in our room helped to make the room seem larger. Nice storage in the wet bar area for our travel food. Nice to have a keyed exit door to the parking lot at the end of the hall instead of having to go through the lobby.

By on Aug 7, 2019

Review comment responded on Aug 21, 2019

Thank you for taking the time to share what you particularly enjoyed about your stay with SpringHill Suites Fresno! It was a joy to be your host, and we are glad to know you found our rooms spacious, clean, and comfortable! We hope to see you again in the future!

5
Business Business

Beautiful property, welcoming staff, good location will be back!

By on Jul 13, 2019

SpringHill Suites by Marriott Fresno

6844 N Fresno St, Fresno, CA 93710
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