** terrible security** unsafe to stay here. Around 10:30 pm another guest was able to access our room with his room key. We had the extra security bar closed and he wasn’t able to get in. The hotel took no responsibility and blamed us. We made them contact the police and packed up and left. They didn’t offer to move us or even make us new keys. This is clearly a security risk. They didn’t take it seriously and we did. We ended up leaving the same night we checked in. What a huge disappointment.
Staff was very friendly and the hotel wasn't too crowded which I was worried about (COVID concerns). My only complaint is that the temperature in the room was quite warm and humid.
Everyone was nice and the hotel was clean . Loved the pool . 5 stars !!!
That staff was very friendly the food was good rooms were clean
Staff was friendly. Hotel was clean. Great location.
Exellent service .Nice and clean . The location is beautiful. There is a lot of restaurants and stores around the hotel .I recommend 😘😘😘😗😗😗😗😗😗😗😗😗😗😗😗😗🥳🥳🥳🥳Huuuuuummmmmmm.As soon as you can visit that place . Ghgghhlm Bye 👋 🛶🗽🏔🏔🏘⛰⛰⛱⛲️⛲️⛲️🌋🏕⛺️🏗🌋🏗🏣🏪🏪🏪🏪🏪🏪🏤🏤🏤🏤🏥Xzzhdd G
Every thing was great .pool was perfect.Great staff .Easy check in .
The location is awesome. There are restaurants and store within walking distance. The pool area is quite nice.
Everything was on point! The beds are very confirtable.
The hot water did not work and the bed was not comfortable in lopsided
As good as one can expect ln Covid circumstances. Staff very cordial snd attentive,
The restaurant was very friendly and good food. The pool was nice but allowed smoking. I was disappointed that the room phone didn’t work and when inquired it was not fixable. It has wires hanging from jack and duct tape.
I booked this at the very last minute (while driving from another terrible hotel) and they were awesome from the start! They got me checked in right away even though there was a problem with the computer system. After 20 hours of travel and a terrible experience else where I was exhausted and emotionally done. Jose took very good care of me and got me into my room in no time. The room itself was beautiful and so very comfortable!! I waS in town for a wedding and was done a lot for activities so I didn’t get a chance to take advantage of any of the other amenities but I will on my next trip!! My last day I realized I had left my ice packs for my breast milk at the other hotel and had to run and buy more with only a few hours to go before my flight. They were so awesome to store them in the restaurant freezer so they’d be cold in time! After an 18 hour travel day my milk made it home to my baby ice cold!! Thank you!!!!
Orbitz customer service equally bad. Never doing business with orbitz
The hotel is under renovations, but that did not effect my stay. The room I had was spacious, nicely decorated, and comfortable. The location was great as it's located at Bell Towers so a number of stores and restaurants are within walking distance. Also, the restaurant in the hotel was quite good. My only complaint was that the air conditioning made public areas too cold.
Very nice location. They say airport shuttle. Tried using twice. No go.
Good: -Location -Onsite bar/restaurant -Gym -Room service Bad: -TV didn’t work. I called front desk and they said the satellite doesn’t work well in the rain. -Ice machine doesn’t work. -Microwave is non-digital from 1981. -Really outdated rooms, lobby and everywhere else. -Scratchy, uncomfortable sheets -Dirty, scratchy towels. -Bored unfriendly staff.
Bell Tower Shops is a short stroll from Crowne Plaza Fort Myers, an IHG Hotel, and other popular attractions like CenturyLink Sports Complex are within a few miles (5 km). This 225-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.
All 225 air-conditioned accommodations feature sitting areas. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.
At Crowne Plaza Fort Myers, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, free newspapers, and a terrace.
** terrible security** unsafe to stay here. Around 10:30 pm another guest was able to access our room with his room key. We had the extra security bar closed and he wasn’t able to get in. The hotel took no responsibility and blamed us. We made them contact the police and packed up and left. They didn’t offer to move us or even make us new keys. This is clearly a security risk. They didn’t take it seriously and we did. We ended up leaving the same night we checked in. What a huge disappointment.
We apologize for the mistake that took place during your stay and please know that "we do" take guest security seriously. This incident was a very rare and unusual mistake that should not have happened. We will be reviewing our procedures with our guest service staff.
Staff was very friendly and the hotel wasn't too crowded which I was worried about (COVID concerns). My only complaint is that the temperature in the room was quite warm and humid.
We were delighted to receive your review and learn that you had an enjoyable stay. That is always great to hear. We hope you will come back and stay with us again soon.
Everyone was nice and the hotel was clean . Loved the pool . 5 stars !!!
Thank you very much for your review and for being our guest. Please come again.
That staff was very friendly the food was good rooms were clean
Dear Mark, Thank you for having been our guest at the Crowne Plaza Ft. Myers. We appreciate your feedback and we do hope you will come back to stay with us again.
Staff was friendly. Hotel was clean. Great location.
Thank you for having been our guest. We hope you will come back and stay again soon. Crowne Plaza Fort Myers Guest Services
Exellent service .Nice and clean . The location is beautiful. There is a lot of restaurants and stores around the hotel .I recommend 😘😘😘😗😗😗😗😗😗😗😗😗😗😗😗😗🥳🥳🥳🥳Huuuuuummmmmmm.As soon as you can visit that place . Ghgghhlm Bye 👋 🛶🗽🏔🏔🏘⛰⛰⛱⛲️⛲️⛲️🌋🏕⛺️🏗🌋🏗🏣🏪🏪🏪🏪🏪🏪🏤🏤🏤🏤🏥Xzzhdd G
Thank you very much for your recent review of your stay at the Crowne Plaza Fort Myers and we are delighted to learn you enjoyed your stay. Please come back and visit us again soon.
Hello and Thank you for letting us know you had an enjoyable stay and we hope that you will come back to stay with us again soon.
Every thing was great .pool was perfect.Great staff .Easy check in .
Thank you for letting us know that you enjoyed your stay at the Crowne Plaza Bell Tower Shops. We appreciate your feedback. Please come and stay with us again.
The location is awesome. There are restaurants and store within walking distance. The pool area is quite nice.
Dear Liz, Thank you for letting us know that you enjoyed your stay at the Crowne Plaza Bell Tower Shops. We appreciate your feedback and hope to see you again soon.
Thank you for the very nice review following your stay with us. We appreciate the feedback and hope that we will have the pleasure of having you stay with us again