Courtyard by Marriott Fayetteville3.0 out of 5.0
Recent guest reviews
Our family traveled down from Cape Cod area in MA to visit our son stationed at Ft. Bragg, just returning from deployment. We had been referred to this hotel by a friend who attends a conference annually at this hotel, who always enjoys it. From the 1st phone call I made to the staff there, I was sure this was the hotel for us. As arrival dates changed for my son's CO, the staff was so patient, accommodating & understanding. Teyondra,Gabrielle, (even over the phone) Ben took excellent care of us while also considering our military plight! Once we arrived, we all felt that we were being treated like family & that was a wonderful experience. I cannot thank Ben, Teyondra, Kelly, Gabrielle, Heather, Sophie, Traci & Marcus enough for the over & above hospitality. I so hope I haven't forgotten anyone: everyone we came in contact with there was awesome.We truly feel as though we have family there! The hotel was clean, well kept, & we enjoyed the location. It was nice to share the comfortable outdoor areas & nice common areas with other military families whom we got to know while there.We had 2 days there with our older daughter before the troops arrived & enjoyed the location & it's convenience to stores, eateries & it's close proximity to the base. Ben's suggestion of downtown & historic Fayetteville was much appreciated & we were fortunate we had come in time to catch the 39th International Folk Festival there! A fabulous event with so much to do each day & night! We felt that the staff went above & beyond for us at every turn & this is the only hotel we will stay at when visiting the area. Also on the military support pages I'm involved in, when anyone asks for recommendations for hotels, I sing their praises there as well. Thank you again to the wonderful staff for making our visit extra special!
I stayed at this hotel when traveling for work with a large group. Kelly, at the front desk, was phenomenal. She was beyond welcoming and helpful. Anything I needed she was able to get for me and went above and beyond to help service myself and the group I was traveling with. We travel frequently as a group and we all agreed Kelly and everyone at this hotel gave us one our best, if not the best, hotel experiences we have had. When you stay at a place with great customer service, it just makes the stay that much more enjoyable. Thank you Kelly for taking care of us!
This is a little different review: we didn't actually stay at the Courtyard Fayetteville. Last week as Hurricane Irma changed course and we faced evacuation in South Carolina, we booked a room here. Eventually, at the last minute, evacuation orders changed and we were able to stay in our home. We were charged a late cancellation fee initially, but after a brief explanation, the General Manager, Beth Buckingham-Rivas, very graciously reversed the charges. A hotel with this caliber of management cannot be badly run. My wife and I will be sure to stay here in the future on our many trips north on I95.
We stayed at the courtyard for two nights this past weekend. Checking in on Friday night , and Kelly who was working the front desk was possibly the best anyone could possibly be. We had a horrific drive in, driving in storm for majority of 15 hours. She upgraded us to a suite making the trip more enjoyable, we were there to see my son before a deployment and she made sure we had everything we needed. Housekeeping was great as well. The hotel itself was nice. Had a pool and small gym, but it truly was Kelly that stood out, also ,the girl I made reservation with(I wish I could remember her name) was super nice and extremely helpful. Overall such a good experience. I would stay here again!!
I cannot say how disgusting this place was. I did not even shower there because I felt like a shower would make me more dirty than I already was. The hotel was like a motel out of the shining or the movie psycho. I have never been so disappointed in a Marriott. The rooms are old and outdated. There were weird noises all night and you could literally hear every time someone went in or out of their room. Shame on Marriott.
Very nice room and got a good rate with breakfast included. Not a buffet - you get a voucher and order at the bar. It was still efficient. Location is close to Fort Bragg and also to shopping and dining.
Reasonably priced and in relatively quiet location compared to some of the other hotels. Pretty comfortable bed. Some water staining on the carpet in my room as well as an overall weird smell that some hotel tend to get. Staff was friendly. No free breakfast here but there was free parking. I'd probably try other offerings in the area before I stayed again.
Overall a nice place to stay. Location is a plus, only 15 minutes from both the airport and the Fort Bragg front gate. Many name brand restaurants within a five minute walk and only a five minute drive to the local mall. Rooms are spacious and the whole facility is kept very clean. Staff is wonderful, very friendly and attentive to guest needs and concerns. My only recommendation for future guest is to request a room away from the All American highway access ramp because it can get noisy.
This was a great hotel! The location is ideal. The Mall and a handful of restaurants were just up the street and there was a Texas Roadhouse right across the street. The Hotel had a little market area with food, snacks and drinks but there was a Starbucks Bistro/Cafe in the lobby that was wonderful for breakfast and lunch. Christina worked in the mornings, with her partner Natasha, and suggested and made some great meals. The Lobby also had a little business area with computers and a printer. Theresea from the Front Desk was so awesome! Always willing to help and making sure we were happy. The only bad things I can say is the hallways were always so cold, the carpets need to be updated or replaced and my bathtub had a crack by the drain with a little rust. Housekeeping was on the ball, giving supplies when requested and even though we didn't need our rooms everyday for the time we were there they did empty trash and tidy the bathrooms. Kudos to Brenda and her girls for being very professional and friendly. There was also a pool and a garden sitting area outside of the lobby. Our stay was awesome and The Courtyard was a Great Hotel and we would definitely stay again!
I have stayed at several of the Marriott Properties. Including Ritz Carltons- Fairfiled Inns. The best part of my stay here was the SERVICE (yes that right SERVICE!!) From Kelly, to Theresea to Taylor (excuse me if the spelling is incorrect). I was made to feel comfortable from start to finish! Obviously Management cares about not only their guest but also their team members!! The room was older, but adequate size. The room was clean for the most part (a couple of spots on the carpet). The ice was on the 3rd floor, but at all times I was offered the opportunity to get ice from the little eatery. I arrived much later than normal (almost midnight) so most of the rooms were taken. I was given the option of any floor I wanted. I chose the first floor as it was late and I had much to bring in. I wanted to be close to the Door (BIG MISTAKE) . The Door was opening and closing, people talking and yelling coming in and going out both nights until the wee hours. Certainly NOT anyones fault but my own!! The lady at the front desk only did as I had asked her to do. Bottom line? If you are looking for a hotel in Fayetteville and SERVICE with a BIG S...this establishment will make you proud!!!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located within a leisurely stroll of Cross Creek Mall, Courtyard by Marriott Fayetteville is within a few miles (5 km) of Cape Fear Valley Medical Center. This 108-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's in central Fayetteville and also a short drive from Fort Bragg.
This hotel is home to a bistro and a bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM.
Courtyard by Marriott Fayetteville's 108 air-conditioned rooms provide furnished balconies, coffee makers, and free newspapers. 32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include safes, ironing boards, and desks.
Guests staying at Courtyard by Marriott Fayetteville enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 169 reviews