I reserved a suite for our special occasion and was down graded by the staff, no balcony no suite, it was a waste of my time and money
Awesome stay. I would definitely recommend it to anyone.
The room was great and check in. The only complaint I would have would be the checkout. It was awkward and a little humiliating. I wasn't there for a long time or overnight. During checkout I simply asked was there anything else that was needed from me and he stated "you're leaving already? You were here here for like two hours! I mean okay but that wasn't long." Meanwhile a whole person is just standing in the lobby listening to this. I don't think he meant any harm but it was a little embarrassing to say the least. I didn't exactly want anyone to know that I was there with my boyfriend for a short amount of time. I mean after what he said I'm pretty sure people put two and two together and figured out what I was there for. I've never had anyone question my stay before whether it was overnight, two hours or 30 minutes. I feel like if I paid for my room it really isn't anyone's concern how long I choose to stay. It was just embarrassing I felt like I couldn't get out fast enough.
Convenient location, friendly staff, nice breakfast.
Fine. The staff and restaurant was outstanding. Could be the best I have ever encountered. The courtyard was a B-. That is managements problem for not providing the staff resources to maintain it better.
I will continue to stay at Courtyard by Marriott any time I am on business trips in Fayetteville.
The staff are very friendly and accommodating! The food is excellent!!! The lobby area is perfect for small business meetings and working with many plugs for electronics. Wireless access and printer capabilities! Love the decor and very comfortable! We love this hotel!!!
This hotel is over priced and the money we paid was not worth it 246 for the weekend. the rooms seems outdated they did not even have a microwave in the rm but had a refrigerator. Breakfast was 9.99 a piece and the people who cleaned the rooms were talking loudly in the hallway in the a.m. The hampton is were we usually stay and it is much better than courtyar. Very disappointed
The people weren't very friendly, the noise was very loud, kids running up/down halls . then we got socked with $400.00 for the room not being left clean and the general manager laughed at me on the phone for disputing the charges because I had left the room clean and he said he found ashes all over the room from smoking when noone was smoking in the room only once outside by the pool with permission from staff member. I feel we were labeled from then and since we were from out of town they felt they could just keep on charging for anything would not stay there again or reccommend anyone to unless you want bad service
I stayed in a King room which was very clean and comfortable. A shopping mall and several restaurants were very close to the hotel. Good choice for teenage girls at a soccer tournament. Wish there was a small refrigerator in the room, though.
Located in Terry Sanford within a 15-minute walk of Cross Creek Mall, Courtyard by Marriott Fayetteville is within a few miles (5 km) of Cape Fear Valley Medical Center. This 3-star hotel has 108 guestrooms and offers free in-room WiFi, free self parking, and a fitness center.
This hotel is home to a bistro and a bar/lounge. You can sip a beverage at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM.
All 108 rooms provide furnished balconies, coffee makers, and free newspapers. Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Memory foam beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include safes, ironing boards, and desks.
At Courtyard by Marriott Fayetteville, guests have access to a fitness center, free WiFi in public areas, and a meeting room. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
I reserved a suite for our special occasion and was down graded by the staff, no balcony no suite, it was a waste of my time and money
I would love to know what did not meet your expectation?
Awesome stay. I would definitely recommend it to anyone.
The room was great and check in. The only complaint I would have would be the checkout. It was awkward and a little humiliating. I wasn't there for a long time or overnight. During checkout I simply asked was there anything else that was needed from me and he stated "you're leaving already? You were here here for like two hours! I mean okay but that wasn't long." Meanwhile a whole person is just standing in the lobby listening to this. I don't think he meant any harm but it was a little embarrassing to say the least. I didn't exactly want anyone to know that I was there with my boyfriend for a short amount of time. I mean after what he said I'm pretty sure people put two and two together and figured out what I was there for. I've never had anyone question my stay before whether it was overnight, two hours or 30 minutes. I feel like if I paid for my room it really isn't anyone's concern how long I choose to stay. It was just embarrassing I felt like I couldn't get out fast enough.
Convenient location, friendly staff, nice breakfast.
Fine. The staff and restaurant was outstanding. Could be the best I have ever encountered. The courtyard was a B-. That is managements problem for not providing the staff resources to maintain it better.
I will continue to stay at Courtyard by Marriott any time I am on business trips in Fayetteville.
The staff are very friendly and accommodating! The food is excellent!!! The lobby area is perfect for small business meetings and working with many plugs for electronics. Wireless access and printer capabilities! Love the decor and very comfortable! We love this hotel!!!
This hotel is over priced and the money we paid was not worth it 246 for the weekend. the rooms seems outdated they did not even have a microwave in the rm but had a refrigerator. Breakfast was 9.99 a piece and the people who cleaned the rooms were talking loudly in the hallway in the a.m. The hampton is were we usually stay and it is much better than courtyar. Very disappointed
I am so very sorry something went wrong with your reservation. I would love to know more about the circumstances. Please feel free to e mail me to discus or even call the hotel.