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Recent guest reviews

Not up to Best Western standards. Staff pleasant enough, but the property was sub par. You could hear every toilet flush on the second floor, conversations, draining water and the beds were uncomfortable w/not enough blankets. Strong chlorine smell in the room.

Very run down. Surfaces had not been wiped down in room. I had to wash off sticky spots from the nightstand. I couldn’t believe this was a Best Western property. I’ve stayed in many and some are nicer than others but I’ve never seen one that was just a run down, dirty roadside motel.

Great hotel. Great staff. Professional. Courteous. Has been recently completely renovated. Excellent.

Staff was very nice

The best thing about this hotel is it's caring staff. We had to check out very early (5:45 am) to catch our 7 am flight and they kindly prepared go-bags for our breakfast. They were courteous and kind at every step of the check in and check out process. Our stay was a quick overnight so didn't get to check out the amenities but the room was clean and comfortable with minimal signs of cosmetic distress showing (rusting on the bathroom lighting hardware). The complimentary WiFi worked well and I was able to easily connect to it on my cell phone and laptop. The refrigerators, lights, and electrical outlets and lights were all in working order. The towels, bedding and furniture all looked and smelled clean. The mattress and pillows were very comfortable.

Enjoyed the dinners at their restaurant. The room was just ok.

The front desk staff was very nice and cordial at check-in; however, they neglected to inform us about any road closures that made an enormous inconvenience to our travel plans (got stuck waiting for 3-hours on 101 with no way out, ruining our day). The room smelled horrible, and we found a previous guest's underwear still laying in our room. The area is dirty, and the hotel is even worse. During a two-week family road-trip, this was definitely the low-point of our trip and somewhere we will never visit again.

I really liked Mike the young man in Northwoods restaurant. He had some of the best customer service I've seen in a long time.

The hotel is super clean and the staff was very friendly. With the virus that is going on right, we felt comfortable that the hotel looked and smelt like it had been cleaned throughly.

It was a decent room and customer service was great.

The hotel was nice and clean! The staff was great. The hotel restaurant was a little lame. Crescent city is a nasty space, there’s very few places to eat and the ones open take FOREVER to serve you. There’s a few trailer park camp outs filled with vagabonds doing hard drugs, super sketchy. The hotel manager urged us to bring in our bikes that were on our car locked up because there’s been so many thefts. The hotel was great, the city and vibe was off putting. The beach across the hotel was filled with dead birds.

Clean room. Easy check-in. Friendly staff. Location is in the city center.

Very comfortable. Everything worked. Very nice staff. Good breakfast included.

US Highway 101 S Crescent City CA

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free uncovered self parking
  • Onsite dining
  • Fitness center

Best Western Plus Northwoods Inn places you within 3 miles (5 km) of popular attractions like Redwood National and State Parks and Jedediah Smith Redwoods State Park. This 100-room hotel has conveniences like a restaurant, free self parking, and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 100 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at Best Western Plus Northwoods Inn enjoy a gym, a sauna, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Northwoods Inn

Everyone (18) Couples (7) Family (5)
1
Partner Couples

Not up to Best Western standards. Staff pleasant enough, but the property was sub par. You could hear every toilet flush on the second floor, conversations, draining water and the beds were uncomfortable w/not enough blankets. Strong chlorine smell in the room.

By on Apr 10, 2022

Review comment responded on Apr 12, 2022

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience. Sincerely, Hotel Manager

2
Partner Couples

Very run down. Surfaces had not been wiped down in room. I had to wash off sticky spots from the nightstand. I couldn’t believe this was a Best Western property. I’ve stayed in many and some are nicer than others but I’ve never seen one that was just a run down, dirty roadside motel.

By on Apr 4, 2022

Review comment responded on Apr 4, 2022

We apologize that you experienced an unsatisfactory stay! Our guest's happiness is very important to us and we are very sorry that we did not meet your expectations. Never heistate to report an issue, it helps us to stay on top of things. Especially in these very hard times for our industry, communication is the most important thing. Please let me know if there is anything more I can do, we appreciate you having been our guest.

4
Everyone

By , from Newport on Feb 3, 2022

5
Family

Great hotel. Great staff. Professional. Courteous. Has been recently completely renovated. Excellent.

By on Dec 7, 2021

Review comment responded on Dec 8, 2021

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

4
Partner Couples

Staff was very nice

By , from Madison on Oct 26, 2021

Review comment responded on Oct 26, 2021

Dear Michael, Thank you for the review. We are thrilled to note that you enjoyed the staff service. We take real pride in providing a great experience. We'll be here for you when you choose to stay with us again. Sincerely, Hotel Manager.

4
Friends Business Business

The best thing about this hotel is it's caring staff. We had to check out very early (5:45 am) to catch our 7 am flight and they kindly prepared go-bags for our breakfast. They were courteous and kind at every step of the check in and check out process. Our stay was a quick overnight so didn't get to check out the amenities but the room was clean and comfortable with minimal signs of cosmetic distress showing (rusting on the bathroom lighting hardware). The complimentary WiFi worked well and I was able to easily connect to it on my cell phone and laptop. The refrigerators, lights, and electrical outlets and lights were all in working order. The towels, bedding and furniture all looked and smelled clean. The mattress and pillows were very comfortable.

By on Aug 24, 2021

Review comment responded on Aug 25, 2021

Dear Guest, Thanks for your comments. I’m pleased that you had a generally nice experience with us, but I apologize for any ways in which we fell short of your expectations. We take real pride in this hotel and believe that pride shows in everything we do. We’re always working to change and improve the hotel and look forward to serving you again if you come to the hotel again. We’ll do even better for you next time. Sincerely, Hotel Manager

3
Family

Enjoyed the dinners at their restaurant. The room was just ok.

By on Aug 1, 2021

Review comment responded on Aug 2, 2021

Dear Guest, Thanks for your comments. I’m pleased that you had a generally nice experience with us, but I apologize for any ways in which we fell short of your expectations. We take real pride in this hotel and believe that pride shows in everything we do. We’re always working to change and improve the hotel and look forward to serving you again if you come to the hotel again. We’ll do even better for you next time. Sincerely, Hotel Manager

1
Family with small children

The front desk staff was very nice and cordial at check-in; however, they neglected to inform us about any road closures that made an enormous inconvenience to our travel plans (got stuck waiting for 3-hours on 101 with no way out, ruining our day). The room smelled horrible, and we found a previous guest's underwear still laying in our room. The area is dirty, and the hotel is even worse. During a two-week family road-trip, this was definitely the low-point of our trip and somewhere we will never visit again.

By on Jul 12, 2021

Review comment responded on Jul 13, 2021

Dear Guest, We are extremely sorry to hear about the terrible experience, while staying with us, in spite of great services from front desk staff. It is very unfortunate that we did not create that positive experience to inspire a return visit. Our endeavor is to offer a nice stay to all our guests, but failed this time. Actions shall be taken to improve everything on war foot, and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager

1
Everyone

By on Apr 4, 2021

Review comment responded on Apr 14, 2021

Dear Guest, We have noted your 1-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely, Hotel Manager

4
Partner Couples

By on Mar 30, 2021

Review comment responded on Mar 31, 2021

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Best Western Plus Northwoods Inn

655 US Highway 101 S, Crescent City, CA 95531
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