Upon entry, none of the TVs worked as all of the firesticks & remotes were missing. Contacted host who arranged for delivery of new ones, however we were not able to get them to work, and he had to send someone out the next day to get one out of 4 tvs to work. Other issues that were inconvenient are there is no bedroom furniture to unpack clothes into, no hangers, and insufficient closet space, Kitchen drawers were dirty w/ crumbs. Some of the furniture that is in pics are not there - neither are fishing poles. The games and puzzles are thrown into the ottoman storage like garbage, Frying pan unusable due to flaking, no house instructions , Extension cords and questionable outlets in the upstairs bedrooms & MB The WORST WAS THAT THERE IS A COCKROACH INFESTATION IN THIS HOUSE THAT THE HOST/OWNER WILL DENY. The second night we were there, my friend saw the first one, we notified the host, and he sent over 2 cans of roach spray. Dead roaches also noted in upstairs closet. After using the spray, we discovered 2 other cans under the sink of roach spray. On the 3rd night, while we were preparing dinner, the cockroaches started coming out from under and behind the refrigerator, as well as crawling in the Family Room. Host & VRBO was notified immediately, and we stayed in hotel that night. Next morning we returned to throw out food and collect belongings. We were only refunded for 5 of 7 days after we left. Do not recommend - AKA Bear Creek Retreat on other sites