6/10 Aceptable
Susan N.
12 may. 2025
Le gustó: Limpieza
Lovely property with amazing views!
Beautiful property and view from front porch. Home was clean, comfortable and set up perfectly for family groups. The only reason for any low ratings and concerns is that the listing neglected to say anything about the pool/hot tub weren't going to be available for our stay. The listing had no information about that, nor was it communicated to us. What a let down for our grandchildren!! A huge disapointment, and I booked this property largely for the reason that it offered a private heated, outdoor pool. I called Vacasa after our arrival and they had me send pictures of the pool (filthy and unusable) and were supposed to call back about how to help fix the issue. After communicating via text and phone call several times, a text informed me that the pool would not be available for the duration of our stay because it was not ready for summer. We made the best of our stay, but it was frustrating and disappointing to say the least. As I said, lovely home, neighborhood and accommodations for a family group.
Susan N.
Se hospedó 3 noches en mayo de 2025