I was expecting a lot more from this property. When we checked in, the room was partial balcony view and we booked for full view of the creek. It was also very small room compared to other hotels. We ordered double shots of cognac in the bar for two people and they were very diluted. When we spoke to the manager, they were not willing to do anything for us and they just offered free dinner or buffet but we told him we were going to the other side of town and I would have been a $30 cab ride just to come back. I’m very disappointed with the level of their customer service and would not stay here again.
The staff was pleasant..food was great..i did not like the fact that i didn't have the option to pay up front for my lunch or dinner
Value for money , quality service and professionalism. Well maintained property.
Great location, convenient to the Metro and sight seeing. Everything went smoothly, lots of food and drink options plus some cheaper options outside the hotel, near the Metro
Very nice hotel,excellent customer service from all staffs including front desk and valet parking staffs. When I booked I thought they have self parking and valet, but they only have valet parking.
High quality hotel in good location . Excellent view on the creek.
Great facilities, gym equipment is dated but sufficient. All staff were amazing, helpful and professional. The restaurant selection was awesome. Minato was my favorite by far, but didn’t have time to try all restaurants.
My stay was pleasant. "Major complaint": the young man who checked me in told me that the promo rate for 10th floor access covered all three nights - IT DID NOT! I was very upset about this and the check out staff offered no help at all with a resolution. I will address this issue further with the hotel management.
Located in Deira within a mile (2 km) of Gold Souk, Radisson Blu Hotel, Dubai Deira Creek is within a few miles (5 km) of other popular sights such as BurJuman Mall. This 288-room, 5-star hotel has an outdoor pool along with a 24-hour health club and free in-room WiFi.
There are multiple options for onsite dining with 9 restaurants, including The China Club, which specializes in Chinese cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
All of Radisson Blu Hotel, Dubai Deira Creek's 288 rooms are recently renovated and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect 49-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and desks are other standard amenities.
Radisson Blu Hotel, Dubai Deira Creek features a nightclub, an outdoor pool, and a 24-hour health club. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 150 per person one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a conference center.
Dear Guest, Thank you so much for taking your time and scoring us high .We hope we will have the pleasure of welcoming you again when you come back to Dubai! Best regards Jan Hanak
I was expecting a lot more from this property. When we checked in, the room was partial balcony view and we booked for full view of the creek. It was also very small room compared to other hotels. We ordered double shots of cognac in the bar for two people and they were very diluted. When we spoke to the manager, they were not willing to do anything for us and they just offered free dinner or buffet but we told him we were going to the other side of town and I would have been a $30 cab ride just to come back. I’m very disappointed with the level of their customer service and would not stay here again.
Dear Guest, Thank you for taking the time to write us a review and we deeply regret to see your low rating 1 out of 5. I would like to personally apologize for the negative impact that you experienced on your recent stay with us which is falls away below our standards and I will look into each issue that you have outlined, in an attempt to correct and improve it. We still have glimmer of hope to welcome you back at the nearest future and will strive to meet or even exceed you expectations. Best regards, Jan Hanak
The staff was pleasant..food was great..i did not like the fact that i didn't have the option to pay up front for my lunch or dinner
Dear Valued Guest, Thank you for taking the time to write us a review following your stay at Radisson Blu Deira Creek. I am really thrilled to know that you have enjoyed your stay with us. We do a appreciate your positive feedback and we look forward in welcoming you back at the nearest future. Kind Regards, Jan Hanak
Value for money , quality service and professionalism. Well maintained property.
Dear Guest, I would like to take this opportunity to thank you for posting a review with regards to your recent stay at Radisson Blu Deira Creek. I am very pleased to know that you have enjoyed your stay and acknowledged so many positive elements which are highly appreciated. Thank you once again for your comments , I look forward to welcoming you back in the future. Best regards, Jan Hanak
Great location, convenient to the Metro and sight seeing. Everything went smoothly, lots of food and drink options plus some cheaper options outside the hotel, near the Metro
Dear Guest, Thank you very much for choosing Radisson Blu Deira Creek for your stay in Dubai and we look forward to welcoming you back to the future. Kind regards, Jan Hanak
Dear Guest , Thank you very much for taking the time to rate our hotel and we are looking forward to welcome you back at the nearest future. Regards, Jan Hanak
Very nice hotel,excellent customer service from all staffs including front desk and valet parking staffs. When I booked I thought they have self parking and valet, but they only have valet parking.
Dear BK, Thanks a million for your wonderful review and we are delighted to have had you as our guest in the hotel. With all the passion that we do our work, it is so rewarding to receive this lovely feedback. For this reason, I have already seen to it that your comments have reached our staff. We can’t wait to welcome you back to the Radisson Blu Hotel, Dubai Deira Creek again! Best regards Jan Hanak
High quality hotel in good location . Excellent view on the creek.
Dear AA, Thank you so much for taking your time and providing your feedback and honoring us with highest possible score. It makes all our hard work and effort worthwhile and sincere thank you for your kind words. We hope we will have the pleasure of welcoming you back again. Best regards Jan Hanak General Manager
Dear Guest, Thank you for taking your time and review us on Orbitz, I am sorry to read the score which shows that you were not satisfied with your stay, please do let me know in future directly and and I will personally take care of your reservation and will ensure you will have a memorable stay with us. Best regards Jan Hanak General Manager
Dear Guest, Thanks a million for your wonderful review and we are delighted to have had you as our guest in the hotel. We can’t wait to welcome you back to the Radisson Blu Hotel, Dubai Deira Creek again! Best regards Jan Hanak