Skip to main content
Beginning of main content

The Brown Palace Hotel and Spa, Autograph Collection

4.5 out of 5.0

Recent guest reviews

Beutiful hotel. Wonderful rooms. Easy access. Bustling with holiday activities.

We visited our son in Denver and loved our stay at The Brown Palace Hotel.

We were treated like royalty. Great service, elegant comfortable room, fine dining. It was a perfect way to celebrate our 25th wedding anniversary It reminds me of the Reid Hotel in Madeira. The only negative thing was about the historical tour of the hotel. I went to it one day ( Wed), and it was wonderful. However, I forgot to give the tour leader my badge. The next day, I saw the same tour leader with a group of ladies. I tagged along for awhile, because I wanted to give her a compliment and return the badge. I felt humiliated when she told me I was not welcome, since these ladies had paid for the tour. As a guest of an expensive hotel, I did not expect to be rudely dismissed . I can see her point and It is my fault that I am so sensitive to rejection. Sincerely, Carol Ellis

Friendly staff. Room needed updating. Carpet frayed. Reading light on the bed was broken and dangling. Maintenance came and fixed the light. Basics offered at other hotels for free were add ons here (refrigerator, internet). Expected more for the price.

The hotel was nice and charming and clean, but I was disappointed that the bathroom was so small and cramped, and the room itself was a bit cramped as well.

Well over all it was great - but there was room for improvement. Great Parts - the history of the site, the atrium, friendly staff, food in the Pirates bar was just above average but good enough that the atmosphere bumped up the value so that we were OK with the price. Loved the chandelier in the atrium. Liked having the bill under the door so we didn't have to spend any time at the front desk checking out! Needs improvement: 1. the ceiling fan was grimy, the room was nice but this was kinda gross for a high end hotel. 2. the outlets worked off and on an the hair dryer and iron did not work - took to long to get replacements. 3. would have liked to have had a preferance when booking for brunch as a hotel guest. We were not able to have brunch there since the only seating was the last one and we had to catch a plane, as long as there were vacancies hotel guests should have the ablity to bump non guests as long as the event is not sold out.

We were a block away from 16th street to make it a breeze to get to food and sights on a weekend trip. Thought the room was a bit tight, but other than that, it was a great stay. Would stay there again!

A perfect stay. The staff greeting was cheerful and efficient. The room was spacious (actually far larger than we needed), the bed was incredibly comfortable, housekeeping and services were very responsive and helpful, and the stay exceeded our expectations in every way.

The Brown Palace is still the grande dame of the Denver hotel scene, complete with top-hatted doorman, champagne greeting at reception, and tea and cocktails all afternoon in the spectacular balconied lobby accompanied by live piano. Totally elegant! Service is impeccable, food is exceptional, and beds are dreamy.

The hotel staff provided excellent service. My room was comfortable and modern. The restaurant and service was excellent.

Had to go to Denver for an overnight due to an early meeting downtown. Excellent food, quiet & cozy rooms. Great experience.

The Brown Palace is a venerable property in downtown Denver, with lots of history, an expansive, welcoming lobby and rich traditions. The staff was uniformly welcoming and helpful, the room was excellent, and our dinner in the Palace Arms was memorable. The location is excellent, being only a block off the 16th Street Mall, with all it has to offer. This is not the cheapest hotel/restaurant in Denver by a long shot, but we love it and go back every year.

Great hotel, downtown but the price was not worth it.

Stayed for the weekend, nice, historic hotel. Best of all was the staff.

This was not a 4 star experience. We arrived at 5pm and our room was not ready. The man checking us in had to leave the front desk to go check on the room himself while we waited. He said he upgraded us to a jr. suite, which turned out to be nothing more than a small sitting room right behind the elevator. The hotel may have been renovated but it didn't look like a dollar was spent on our room. The plaster was cracking the paint was peeling above the shower; it took a solid 5 minutes for the water in the shower to get hot - while I'm waiting I'm reading their card entitled "Conserve". I'd love to - but there is no hot water to be found, so I wait while we waste enough water for three showers. The air conditioner was on (cold and raining outside) and it would not turn off. I called the front desk and he said the tech would have to "override" the system in the room and it would take about 2 hours. Seriously? They managed to turn off the system in the "sitting room" but not in the bedroom. It blew all night long. Breakfast onsite the next morning was another 1 star experience. The food and the service were equally slow. I would not return.

Great Hotel. The folks there could not be more accommodating. Michelle the concierge was exceptional. After the first day of her arranging a private limo tour, we all felt like family. The food was wonderful. Coming from San Francisco with all the choices we have, I was very impressed with the quality of the food served, and the executive chef deserves top marks as well. I had Alaskan Halibut with risotto. Being from the west coast and have had it prepared a multitude of ways , this one is one of the top 5. I walked to the Coors Field and watched the Giants and the Rockies baseball game. What an experience. Eric San Francisco

Beautiful beautiful hotel!!! Pampered from the second we pulled up and greeted by the doorman. Car parked and luggage transported by hotel staff. Escorted to hotel room by staff who shared some of the hotel history along the way. The following morning, we decided to walk around downtown Denver and the hotel stored our luggage since we anticipated returning after check-out time.

We first visited the Brown Palace Hotel in 1993, at the recommendation of a Colorado native. We instantly loved the historic character, incredible atrium, and homey pub restaurant, the Ship's Tavern. Although we were able to return a few years later, many years had passed since our last opportunity to reminisce. I found an incredible rate to stay one night to celebrate my partner's birthday. We had just spent a week in Estes Park and arrived in Denver during a blizzard. What a welcome it was to step into the lobby and instantly melt into nostalgia, the pianist playing in the background of a stately afternoon tea. We were greeted personally at the Reception Desk, informed we had been upgraded to a king-size bedroom, and escorted up to our room by a charming young man who explained all the amenities available to us. Rather than brave the elements, we decided to indulge ourselves in the hotel, returning to the Ship Tavern's bar for lunch, followed by a quiet afternoon in our room. A spur of the moment decision to indulge ourselves with 80 minute massages in the Spa capped off a totally relaxing afternoon. We ended up dining once again at the Tavern, the casual alternative within the hotel. We only left the hotel the following day to head off to the airport. What a treat to experience the hotel rather than fuffill an obligation to be a tourist in downtown Denver. For that, we will thank Mother Nature and her blizzard.

Service was top notch. Business meeting in the restaurant went very well because wait staff gave us the privacy we needed. Food was excelllent. I highly recommend the Brown Palace!

I loved how the piano is being played from 11 am till 8 pm. The staff is excellent and will do anything. Even if you don't ask. The bed was very comfortable. If you want to eat in one of the restaraunts there, be sure to make reservations.

321 17th St Denver CO

Hotel highlights

  • Walking distance to Colorado State Capitol Building and United States Mint
  • Onsite dining
  • Spa
  • Fitness center

Located in Downtown Denver, The Brown Palace Hotel and Spa, Autograph Collection is within a 10-minute walk of popular sights such as Colorado State Capitol Building and United States Mint. This 4.5-star hotel welcomes guests with 241 rooms and conveniences like a full-service spa, a fitness center, and a 24-hour business center. It's in central Denver and also close to Denver Art Museum and Molly Brown House Museum.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with full breakfast, available for a fee.


Rooms

All of The Brown Palace Hotel and Spa, Autograph Collection's 241 air-conditioned rooms provide minibars, coffee makers, and free weekday newspapers. Guests can expect WiFi, wired Internet, and LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

Guests staying at The Brown Palace Hotel and Spa, Autograph Collection enjoy access to a full-service spa, a fitness center, and a steam room. Valet parking is available for USD 47.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, 19 meeting rooms, and conference space.

Room options

Room (Top of the Brown)

King 1 | Queen 2 | Sleeps 4

Signature Room, City View

King 1 | Queen 2 | Sleeps 4

Room

King 1 | Queen 2 | Sleeps 4

Grand Room, 1 King Bed, City View

King 1 | Sleeps 3

Guest reviews for The Brown Palace Hotel and Spa

Everyone (3) Business (11) Couples (20) Family (5) Other (4) Friends (5)
5

fabulous

Everyone

Beutiful hotel. Wonderful rooms. Easy access. Bustling with holiday activities.

By on Dec 4, 2017

5

beautiful hotel

Everyone

We visited our son in Denver and loved our stay at The Brown Palace Hotel.

By , from Lebanon, TN on Mar 27, 2017

5

denver's best

Everyone

We were treated like royalty. Great service, elegant comfortable room, fine dining. It was a perfect way to celebrate our 25th wedding anniversary It reminds me of the Reid Hotel in Madeira. The only negative thing was about the historical tour of the hotel. I went to it one day ( Wed), and it was wonderful. However, I forgot to give the tour leader my badge. The next day, I saw the same tour leader with a group of ladies. I tagged along for awhile, because I wanted to give her a compliment and return the badge. I felt humiliated when she told me I was not welcome, since these ladies had paid for the tour. As a guest of an expensive hotel, I did not expect to be rudely dismissed . I can see her point and It is my fault that I am so sensitive to rejection. Sincerely, Carol Ellis

By on May 29, 2016

3

room was clean but shop worn

Singles

Friendly staff. Room needed updating. Carpet frayed. Reading light on the bed was broken and dangling. Maintenance came and fixed the light. Basics offered at other hotels for free were add ons here (refrigerator, internet). Expected more for the price.

By on Sep 15, 2015

4

business trip

BusinessTravelers

The hotel was nice and charming and clean, but I was disappointed that the bathroom was so small and cramped, and the room itself was a bit cramped as well.

By on Dec 29, 2014

4

great historic setting

Couples

Well over all it was great - but there was room for improvement. Great Parts - the history of the site, the atrium, friendly staff, food in the Pirates bar was just above average but good enough that the atmosphere bumped up the value so that we were OK with the price. Loved the chandelier in the atrium. Liked having the bill under the door so we didn't have to spend any time at the front desk checking out! Needs improvement: 1. the ceiling fan was grimy, the room was nice but this was kinda gross for a high end hotel. 2. the outlets worked off and on an the hair dryer and iron did not work - took to long to get replacements. 3. would have liked to have had a preferance when booking for brunch as a hotel guest. We were not able to have brunch there since the only seating was the last one and we had to catch a plane, as long as there were vacancies hotel guests should have the ablity to bump non guests as long as the event is not sold out.

By on Nov 24, 2014

4

great location. small room.

Couples

We were a block away from 16th street to make it a breeze to get to food and sights on a weekend trip. Thought the room was a bit tight, but other than that, it was a great stay. Would stay there again!

By on Aug 4, 2014

5

wedding anniversary

Couples

A perfect stay. The staff greeting was cheerful and efficient. The room was spacious (actually far larger than we needed), the bed was incredibly comfortable, housekeeping and services were very responsive and helpful, and the stay exceeded our expectations in every way.

By on Jun 29, 2014

4

a real classic!

Couples

The Brown Palace is still the grande dame of the Denver hotel scene, complete with top-hatted doorman, champagne greeting at reception, and tea and cocktails all afternoon in the spectacular balconied lobby accompanied by live piano. Totally elegant! Service is impeccable, food is exceptional, and beds are dreamy.

By on May 26, 2014

5

elegant timeless

BusinessTravelers

The hotel staff provided excellent service. My room was comfortable and modern. The restaurant and service was excellent.

By on Apr 4, 2014