The hotel was not open after I arrived and when I called their after hours number, they didnt answer.
Broken down boat in parking lot, dirty parking lot with homeless going through trash. Broken elevator, trash in hallway all day. Hot tub did not work, breakfast was very limited and ran out fast, no coffee, did not have enough pillows, gave us the wrong room and blamed it on Orbitz
Staff were great to work with and the morning breakfast was outstanding!
All 3 elevators were broken…had to beg for a luggage rack. No one spoke english. Gym and hot tub were not open. Had to ask 3 times for an iron and finally had to go to the front desk and knock on the office door to get help. Also no utensils in the breakfast room. Awful.
The property is in a good location - Colorado Mills shopping center is directly across the street, with several shopping and dining options. Easy access to freeway. The hotel itself is just okay - beds were comfortable and the room was clean. However, the room was small, only one of three elevators was working, and the breakfast was horrible - everything was cold, and the food was not in a working warmer. If you are looking for a cheap, safe place to stay, then this is a good choice.
Bathroom vent fan did not work, elevators were broken, gym was closed.
The breakfast was amazing but the hotel look little dark, the room walls are too thin and can hear everything from side room. Little too noisy
In midst of some construction. Our sink was plugged- so first hour spent watching someone fix it. Towels had been placed on floor while fixing sink, then re-placed on shelf for us to use. Lots of dog poop in grassy areas. Breakfast ok because of the berries, but rest of options not good.
property was convenient to multiple dining options. Close proximity to interstate meant noise was excessive and the facility was in poor repair
Room was clean, bed was comfy. Housekeeping stood in front our door every morning and conversed loudly. I asked for clean towels on day 3 and was told I dont speak english, so i pulled out my spanglish and asked for towels. Hot tub was out of order, and looked to be for a very long time. Fitness center was a joke. Breakfast was decent, i dont recommed eating the eggs
The room was very nice big and remodeled we were very impressed with it
Comfy beds
Great location for my meetings
Mattress was very comfortable. Proximity to the expressway was convenient but noisy.
Terrible highway noise, dated bathroom that was not vey clean with peeling paint
The free breakfast was not good. The rooms heating/cooling unit was loud and made a really weird noise.
We had a nice stay. The room was newly renovated and very clean with comfortable bedding. The staff was very friendly and the breakfast waffle bar was great! We would stay here again.
Friendly and attentive easy access to Colorado mills mall and 70 freeway. I will stay there again
Located in Denver West within a short stroll of Colorado Mills Mall, Aiden by Best Western @ Denver West/Golden is within a 10-minute drive Bandimere Speedway. This 3-star hotel welcomes guests with 155 rooms and conveniences like an outdoor pool, free self parking, and a gym.
Free continental breakfast is included with your stay and awaits you each morning.
50-inch TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Housekeeping is available once per stay.
Guests of Aiden by Best Western @ Denver West/Golden have access to an outdoor pool, a gym, and a sauna. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and conference space.
The hotel was not open after I arrived and when I called their after hours number, they didnt answer.
Broken down boat in parking lot, dirty parking lot with homeless going through trash. Broken elevator, trash in hallway all day. Hot tub did not work, breakfast was very limited and ran out fast, no coffee, did not have enough pillows, gave us the wrong room and blamed it on Orbitz
Thank you for taking the time to write this review. We did not have a broken down boat in our parking lot, it was a guests boat that were staying with us. As far as homeless going thru our trash we do try to control the situation as much as we can but unfortunately this can happen anywhere. Elevator was under renovation that is the reason it was down. I do appreciate your feedback and will make sure I share with my staff especially regarding our breakfast.
Staff were great to work with and the morning breakfast was outstanding!
Thank you so much for your review Lisa, I am glad my staff was accommodating and friendly. We hope you can visit us again in the future.
All 3 elevators were broken…had to beg for a luggage rack. No one spoke english. Gym and hot tub were not open. Had to ask 3 times for an iron and finally had to go to the front desk and knock on the office door to get help. Also no utensils in the breakfast room. Awful.
Thank you for taking the time to write this review. I do apologize your stay was not satisfactory. Your feedback has been shared with the staff and we will make sure we correct the issues that are within our capabilities. Unfortunately the elevators being down was out of out hands and left in the technicians control. I hope you can give us another opportunity in the future.
The property is in a good location - Colorado Mills shopping center is directly across the street, with several shopping and dining options. Easy access to freeway. The hotel itself is just okay - beds were comfortable and the room was clean. However, the room was small, only one of three elevators was working, and the breakfast was horrible - everything was cold, and the food was not in a working warmer. If you are looking for a cheap, safe place to stay, then this is a good choice.
Bathroom vent fan did not work, elevators were broken, gym was closed.
The breakfast was amazing but the hotel look little dark, the room walls are too thin and can hear everything from side room. Little too noisy
In midst of some construction. Our sink was plugged- so first hour spent watching someone fix it. Towels had been placed on floor while fixing sink, then re-placed on shelf for us to use. Lots of dog poop in grassy areas. Breakfast ok because of the berries, but rest of options not good.
Thank you for taking the time to write this review. I apologize my staff did not take the proper measures while fixing the sink, I will make sure to communicate your feedback with them. I hope you can give us another opportunity in the future.
property was convenient to multiple dining options. Close proximity to interstate meant noise was excessive and the facility was in poor repair
Room was clean, bed was comfy. Housekeeping stood in front our door every morning and conversed loudly. I asked for clean towels on day 3 and was told I dont speak english, so i pulled out my spanglish and asked for towels. Hot tub was out of order, and looked to be for a very long time. Fitness center was a joke. Breakfast was decent, i dont recommed eating the eggs
Thank you so much for your review. I apologize if housekeeping disturbed your mornings, I will make sure I share your comment with my staff in order to prevent this from happening in the future.
Good afternoon,I apologize, we do have someone in our lobby area 24/7.In occasions we do have to step away from the front desk to attend to a guest request. I hope you can give us another opportunity in the future.