Stayed in Resort own room , needs updating . Chairs on balcony were worn and broken . Microwave had rust inside. Bathroom doors dirty, has not been wiped down in months . Grout is dirty and moldy. With covid , doors and handles and all surfaces should be cleaner than ever. Glad I came with my micoband disinfect .
I love DBR! This was my 2nd stay here. The hotel was very crowded. Disappointed in people placing towels etc on pool chairs at 7:00 AM, and not showing up to the pool until noon or later. Signs clearly stating this wasn’t allowed. No one enforcing this policy. Also I believe a lot of beach partners that weren’t registered hotel guests were using the pools. The outdoor gate was open most of the time.
Everything was expected lovely suite we were upgraded to ocean view free of charge! Will stay again!
Three pools , website said one closed. Two were closed. Cold weekend, lots of kids and indoor pool was closed along with gym. Talked to manager. You cant just say sorry and thats it. Worked for the Marriott for 30 years. Sorry is fine along as you follow up with solution. Did nothing. Quit using covid as an excuse for closing everything! Toilet had caked on urine when we arrived. Again sorry doesn`t cut it. All the front desk wants to do is playcate you. My God do something. Comp a room for a nite anything! I know this goes on deaf ears but it feels good to get it off my chest and I`m sure I`l never hear anything back. Thats fine. NEVER EVER EVER EVER coming back! p.s. Checked with your neighbors hotels and their indoor pool were open. You should be ashamed!
horrible experience! the pool was green,I just Didi the check in at 5:00 pm because there was no room available! The floor was wet!
The room was clean and the view of the Atlantic Ocean was great. Check in was fast and pleasant. The only negative was the hot water was only lukewarm on my first night. I called the front desk and informed them of this. The next morning went to the front desk and mentioned it again. I then went and had breakfast and walked the beach. About noon I checked it again and no change. I again called the front desk and informed them again and mentioned that my next call would be to the manager. They came to the room very shortly after that and confirmed the problem. That night I had a hot shower. The rest of the stay was pleasant.
The shower was dirty with hair and dirt particles coming from the drains in our room when we first got there. The sheets looked dirty and stained. We asked for another room, which was a little better (bigger TV) but the water pressure in our shower wasn’t strong at all, and the water was actually cold at one point. Very disappointed and will not be booking again, ever. 0/10... do not recommend
A bath don’t have a shower curtains I report to administrators but never taking care
The Resort was very nice. Wish we had, had a private balcony. Elevators were a bit on the slow side. We arrived early and room supposedly was not ready. When 4:00 rolled around which is check in time..our room still wasn’t ready. That’s really the only complaint we had...Perfect location and in walking Distance to many things. We would Definitely stay again.
It’s a Good place and the location is exceptional.
Coffee maker did not work Wall outlet by the Microwave did not work No Batteries in the safe Rust on refrigerator Stove stop beat up looking
The property was beautiful, it was the staff and other guests that made it an ok experience. First off our room wasn’t ready at the scheduled Check-in time so I was moved to the side for almost 10 min while the manager helped other guests check in. Finally she realized I was becoming aggravated and called out for the maids to check and see if my room was ready. Again it was still not cleaned so she started searching in her system and magically found another room. Ok whatever that works we get a room and my 2 year old can finally lay down for a nap. Sike.... upon arriving to the room we find that there is a group of 7-8 younger people in the room next to us who are already completely intoxicated and are fishing off the balcony of the hotel and being extremely loud. Needless to say this hotel was not all it is cracked up to be. The hotel itself is gorgeous but everything else makes me not want to go back again.
Property was super clean, including both pools. Staff was very friendly. The property sits right on the beach, so there are excellent views of the Atlantic Ocean. The downside, the property is in need of refurbishing. The furniture and appliances Definitely need to be updated and modernized.
We love the DBR&CC and have made it the resort of choice for many visits to Daytona. We were delighted that some amenities such as the spas were accessible again following hurricane damage from a few years ago. The staff is friendly and its in close proximity to a lot of places of interest.
Overall beautiful family friendly alot of pools and right on the beach as well as shopping center
Liked the Tiki bar and pools. The end of the week was rather noisy at night. There was a truck show, and many of the kids were loud at night. Trying to sleep and they were lighting fireworks late at night. Couldn't sleep. Quite a few tv channels would not work. Otherwise a good place to stay.
Located in Ortona Park, Daytona Beach Resort is adjacent to Beach at Daytona Beach with other popular attractions like Daytona Beach Boardwalk within a within a few miles (5 km). This 322-room, 3.5-star resort welcomes guests with 2 outdoor pools, a restaurant, and an indoor pool.
Enjoy a leisurely bite to eat at Reflections Restaurant, the resort's onsite restaurant. Get a pick-me-up at the coffee shop/cafe.
TVs come with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, washers/dryers, and free newspapers.
Guests of Daytona Beach Resort enjoy 2 outdoor pools, an indoor pool, and a children's pool. Limited parking is available. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. Other amenities at this beach resort include a gym, a sauna, and WiFi in public areas.
Stayed in Resort own room , needs updating . Chairs on balcony were worn and broken . Microwave had rust inside. Bathroom doors dirty, has not been wiped down in months . Grout is dirty and moldy. With covid , doors and handles and all surfaces should be cleaner than ever. Glad I came with my micoband disinfect .
I love DBR! This was my 2nd stay here. The hotel was very crowded. Disappointed in people placing towels etc on pool chairs at 7:00 AM, and not showing up to the pool until noon or later. Signs clearly stating this wasn’t allowed. No one enforcing this policy. Also I believe a lot of beach partners that weren’t registered hotel guests were using the pools. The outdoor gate was open most of the time.
It was a pleasure to have you stay with us again during your most recent visit. Our staff works hard to ensure we meet the needs of our guests. We are glad to hear you had a nice stay and enjoyed your time at our hotel. That said, we apologize for any inconvenience caused when using our pool and beach. We have notified our team of your comments to ensure that hotel policy is being enforced at all times in these areas and throughout our property. It would be an honor to welcome you back once again to Daytona Beach Resort and Conference Center.
Everything was expected lovely suite we were upgraded to ocean view free of charge! Will stay again!
It was a pleasure hosting you while you were in town. We're glad you enjoyed the view, and we look forward to your next visit!
Three pools , website said one closed. Two were closed. Cold weekend, lots of kids and indoor pool was closed along with gym. Talked to manager. You cant just say sorry and thats it. Worked for the Marriott for 30 years. Sorry is fine along as you follow up with solution. Did nothing. Quit using covid as an excuse for closing everything! Toilet had caked on urine when we arrived. Again sorry doesn`t cut it. All the front desk wants to do is playcate you. My God do something. Comp a room for a nite anything! I know this goes on deaf ears but it feels good to get it off my chest and I`m sure I`l never hear anything back. Thats fine. NEVER EVER EVER EVER coming back! p.s. Checked with your neighbors hotels and their indoor pool were open. You should be ashamed!
Thank you for sharing your comments. Guest and employee safety is our top priority, so we will open all of our amenities when we feel comfortable to do so. Furthermore, we are sorry for any lapse in cleaning. We hope we can provide a better visit in the future, and we wish you the best along your way.
horrible experience! the pool was green,I just Didi the check in at 5:00 pm because there was no room available! The floor was wet!
Thank you for your recent stay and we appreciate you taking the time to share your comments. We're disappointed to hear that we were not able to meet your expectations. Please accept our sincere apologies for any issues you found with our pool and if you found your floor wet. While these are not normal, we will address your concerns with the rest of our team and work together on making improvements. All feedback enables us to see where we need to be doing better. Thanks again, and we hope that you'll consider staying with us again so we can provide the visit you were expecting.
The room was clean and the view of the Atlantic Ocean was great. Check in was fast and pleasant. The only negative was the hot water was only lukewarm on my first night. I called the front desk and informed them of this. The next morning went to the front desk and mentioned it again. I then went and had breakfast and walked the beach. About noon I checked it again and no change. I again called the front desk and informed them again and mentioned that my next call would be to the manager. They came to the room very shortly after that and confirmed the problem. That night I had a hot shower. The rest of the stay was pleasant.
Dear Guy, An incredible stay often starts with a seamless check-in, and we're thrilled to hear that this was the case for you! We're also glad that you could enjoy our proximity to the beach as well as the view from your clean and comfortable room. Rest assured, we have spoken to our team regarding our efficiency, and we're glad to hear that overall, your stay was pleasant. It would be amazing to see you again at Daytona Beach Resort and Conference Center, so come back soon!
The shower was dirty with hair and dirt particles coming from the drains in our room when we first got there. The sheets looked dirty and stained. We asked for another room, which was a little better (bigger TV) but the water pressure in our shower wasn’t strong at all, and the water was actually cold at one point. Very disappointed and will not be booking again, ever. 0/10... do not recommend
Dear KC, Thank you for choosing to stay with us. We hope you found our location convenient for your needs. We sincerely apologize that other aspects of your stay did not meet your expectations. Please know a member of our friendly staff is always available to assist you with any issues you may encounter. Your concerns will be passed onto the relevant persons as we strive to improve our guests' experience. Please allow us another opportunity to host you when you are next in the area; we aim to meet and exceed your expectations!
A bath don’t have a shower curtains I report to administrators but never taking care
Dear Jesus, We are grateful that we had the opportunity to host you during your time in Daytona Beach. However, we're very sorry for the inconvenience that you experienced and that we failed to address your concerns. We've spoken to our team about this to ensure that we do better going forward. If your travels bring you back our way, we would appreciate the opportunity to change your perceptions.
Your feedback is appreciated and we regret that we did not meet your expectations on this trip. We've shared your comments with our housekeeping team as this certainly doesn't meet our standards. Thank you for choosing us and we hope to have another opportunity to deliver the service you deserve.