I picked this hotel because I needed a rollaway bed (which the listing showed that they had for free) and a fridge and microwave (which it said that the rooms have). When I checked in, I was told that she would check, but she was pretty sure they had one. After I checked in, she called and told me that there were no rollaways. I had to have 3 beds! I ended up having to pay for another room and I had to pay more than I did for the room with 2 beds! Then I got to the room and had no microwave/fridge! When I reported this, she said that they don’t have them, yet when I went into the single bed room, it had them! Had I known that there wouldn’t be a rollaway bed or micro/fridge, I would have booked somewhere else! I paid more for 2 rooms than I would have paid for a nice suite at a better hotel!! I’ll NEVER go back!!
Comfortable beds, good breakfast food and selection, nice staff.
Nice! Clean, safe, and friendly atmosphere. Great location.
I had a very nice stay. The staff was friendly, the room was clean and the overall comfort rate was A+
We stayed here for a family reunion. From the time of check-in, the staff was super friendly - the desk clerks were always kind. The breakfast lady was so nice to my grandson, even bringing him a book. And then we left a swimsuit in one of our rooms - no problem, they fedex the suit to us and did not even make us pay shipping - now that is a company that knows what customer service should be! We have been staying here for years and it was a superb stay!
Hotel staff was friendly. Great location. Room was very clean.
Beds were a little hard. Other than that the hotel was nice, clean and friendly staff. Breakfast buffet was a little over crowded though, so even though we stayed 2 nights, we only tried it one morning. Not enough seating and very few food options.
The staff was very friendly and the room was very clean. The pool was small, but adequate. Close to King's Island and a nice outlet mall. Kroger Marketplace nearby and convenient.
Was greated in a friendly manner. Explained everything about the room and extras around the place. Everything was very clean. Only thing was the was 1 tissue in the box. Otherwise good.
Family members from across the country gathered for a family event. the hotel was a nice central place. Comfy beds, friendly, helpful staff.
Hotel was very clean. The staff were efficient & friendly. Very convenient to I-75. Close to area restaurants
Clean room, efficient and nice staff, very good room and well kept grounds.
Handy for a lot of things. Kings Island, food and shopping. Great employees that were very helpful any time of the day or night. Thanks again!
I have nothing negative to say about this hotel. This hotel was a very good value, and the amenities were great. I would definitely stay here again.
The breakfast was great. They had a Jimmy Dean sausage sandwich and you could make your own waffle. They even had a cleaning company that was shampooing the carpets and cleaning the air conditioners.
Loved the breakfast.
Stayed one night at the hotel after spending the afternoon at Kings Island. It was about a 20 minute drive from KI to the hotel. Nice location! Near Target and Walmart, as well as Olive Garden, O'Charley's and a few White Castles (amongst other stores and restaurants). Staff was very friendly and courteous. Ended up with a King bed suite instead of 2 queen room (oh darn!). Continental breakfast was above par...nice Jimmy Dean sandwiches and a waffle maker (probably the best Continental breakfast I've seen). Very clean rooms and nice pool/jaccuzi. I will definately return.
I stay at this hotel whenever I visit family in Middletown. The hotel does a fantastic job. This past visit we had a few issues with a leaking air conditioner and a broken door lock, however the hotel staff went out of their way to take care of our issues and offered discount coupons for next visit. The hotel is consistantly a nice experience. It is clean, beds are comfortable, showers have nice pressure and the pool has great hours. The breakfast bar has something for everyone. I would highly recommend this hotel. The only complaint I have is that the pool water is warm. It is not refreshing. Small disadvantage and I don't think given it is an indoor pool the hotel staff could do anything to correct it.
Great little hotel, our only problem was that the walls were thin, you could hear just about everything, other than that everything else was great, staff was very friendly and bed was comfortable, room was very clean!
Fairfield Inn Middletown Monroe is located 1.6 mi (2.6 km) from Atrium Medical Center and within a 10-minute drive of Middletown Lyric Theatre. This hotel has 57 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay.
Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Refrigerators, microwaves, and coffee makers are also standard.
Fairfield Inn Middletown Monroe features an indoor pool, free WiFi in public areas, and a business center. Self parking is available for USD 3 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
I picked this hotel because I needed a rollaway bed (which the listing showed that they had for free) and a fridge and microwave (which it said that the rooms have). When I checked in, I was told that she would check, but she was pretty sure they had one. After I checked in, she called and told me that there were no rollaways. I had to have 3 beds! I ended up having to pay for another room and I had to pay more than I did for the room with 2 beds! Then I got to the room and had no microwave/fridge! When I reported this, she said that they don’t have them, yet when I went into the single bed room, it had them! Had I known that there wouldn’t be a rollaway bed or micro/fridge, I would have booked somewhere else! I paid more for 2 rooms than I would have paid for a nice suite at a better hotel!! I’ll NEVER go back!!
Comfortable beds, good breakfast food and selection, nice staff.
Thank you so much for the review and we hope to see you again when back in the Middletown Monroe area. Thank you.
Dear Guest, Thank you for the 5! We appreciate your feedback, we hope to see you again when back in the area. Thank you !
Nice! Clean, safe, and friendly atmosphere. Great location.
I had a very nice stay. The staff was friendly, the room was clean and the overall comfort rate was A+
We stayed here for a family reunion. From the time of check-in, the staff was super friendly - the desk clerks were always kind. The breakfast lady was so nice to my grandson, even bringing him a book. And then we left a swimsuit in one of our rooms - no problem, they fedex the suit to us and did not even make us pay shipping - now that is a company that knows what customer service should be! We have been staying here for years and it was a superb stay!
Hotel staff was friendly. Great location. Room was very clean.
Beds were a little hard. Other than that the hotel was nice, clean and friendly staff. Breakfast buffet was a little over crowded though, so even though we stayed 2 nights, we only tried it one morning. Not enough seating and very few food options.
The staff was very friendly and the room was very clean. The pool was small, but adequate. Close to King's Island and a nice outlet mall. Kroger Marketplace nearby and convenient.
Was greated in a friendly manner. Explained everything about the room and extras around the place. Everything was very clean. Only thing was the was 1 tissue in the box. Otherwise good.
Hello, I'm so sorry this happened. We are not required to have rollaways anymore do to fire hazards. I will be in touch with you to discuss your folio. Most of all rooms have a mini fridge and microwave and I'm sorry that you received a room without one. We try to accommodate you as much as possible and I'm sorry we were at capacity and unable to do so. Thank you and hope to see you again when in the area.