Dalton Vacation Packages

Staff was vary well experience

Location was the reason we chose this property-to attend an event at Allianz Energy center. The lobby area is modern and inviting. After that, it is not what I would call Sheraton standards. I reserved a King room but received a double “Queen” which is not really that. They replaced Queen beds with full size mattresses. Our toilet wouldn’t flush, our heater was physically broken with parts laying on the floor and it was obnoxiously loud every time it kicked on. Staff was great-this just isn’t really a Sheraton level brand of product.

Beautiful hotel but at 3am a large group (wedding guests?) began screaming and singing outside our window. Our bill also had incorrect charges.

The staff is extremely friendly and helpful. The bed in our first room was not comfortable and the hotel was accommodating and moved us to a new room. The bed in the new room was more comfortable. Easy walking distance to The terrace, restaurants, campus and the capital.

We stayed six nights. Housekeeping was supposed to come every other day. They came once and only when we requested it. Breakfast was only available for extra. I expect another hotel would have been a better value.