Property doesn't seem well maintained.
This used to be a great place five years ago I was turned into a almost section 8 housing hotel
Waiting to check in talking over 30 minutes
Staff at desk was awesome but hotel was awful… broke elevators and I had elderly grandmother with us, electrical short in room with coffee pot and blow dryer making it feel unsafe, commode was slow to drain so always a bit dirty, breakfast area almost always void of any food and juice machine broken. I took pictures of the above (except commode :)
comfortable. staff friendly
Every thing is perfect but it would be nicer if they mention the hotel is not fully serviced hotel, we are 3 people staying in hotel and we had only two towels and requested for 3rd one and they asked me to come down and take one. Which I felt it’s not nicer
Icemaker not working, one elevator is not working, tv sound is not working!!! Another guest told me there are NO tv's working as he had changed rooms several times and no tv worked properly!!
Would never stay here again. Staff is bad. They will come in your room to take towels and not replace. You have to go to front desk and wait 30 min for clean towels.
Hotel is located in a good area, and room was clean.
Towels were yellow , the room smell like cigarettes on not smoking room , the room didn’t look properly clean , hall way look dirty also .
Smell no good, very loud neighbor room, no breakfast. But good wi-fi
Wingate by Wyndham Richardson/Dallas places you next to Solar Eclipse April 8th 2024 and within a 15-minute walk of Methodist Hospital Campus for Continuing Care. This 127-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Guests can expect to find free WiFi and 25-inch TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Wingate by Wyndham Richardson/Dallas features free WiFi in public areas, conference space, and coffee in a common area. You can take advantage of free parking, along with an area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.
Property doesn't seem well maintained.
This used to be a great place five years ago I was turned into a almost section 8 housing hotel
Hello Jay,We apologize for any inconvenience you may have experienced. We'd love the opportunity to discuss your concerns further and see how we can improve your stay.
Waiting to check in talking over 30 minutes
Hello Bentley,Apologies for the wait, we are experiencing a high volume of check-ins. Thank you for your patience.
Staff at desk was awesome but hotel was awful… broke elevators and I had elderly grandmother with us, electrical short in room with coffee pot and blow dryer making it feel unsafe, commode was slow to drain so always a bit dirty, breakfast area almost always void of any food and juice machine broken. I took pictures of the above (except commode :)
Hello Keri,We apologize for the inconveniences you faced during your stay. Your feedback is important to us and we will address these issues for a better experience in the future. Thank you for bringing this to our attention.
Hello Valeria,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We will make sure to address your concerns.
Hello Harvey,Thank you for your feedback. We appreciate your review and will strive to improve our service.
comfortable. staff friendly
Hello yuk tat,Thank you for your feedback! We're glad you found our hotel comfortable and enjoyed our friendly staff. We hope to welcome you back soon!
Every thing is perfect but it would be nicer if they mention the hotel is not fully serviced hotel, we are 3 people staying in hotel and we had only two towels and requested for 3rd one and they asked me to come down and take one. Which I felt it’s not nicer
Hello Ayoola,Thank you for sharing your feedback regarding the maintenance of our property. We apologize if it did not meet your expectations. We appreciate your input and will make sure to address any areas that require attention. Please feel free to contact our management team to further discuss your concerns.