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Recent guest reviews

Every thing is perfect but it would be nicer if they mention the hotel is not fully serviced hotel, we are 3 people staying in hotel and we had only two towels and requested for 3rd one and they asked me to come down and take one. Which I felt it’s not nicer

Icemaker not working, one elevator is not working, tv sound is not working!!! Another guest told me there are NO tv's working as he had changed rooms several times and no tv worked properly!!

Would never stay here again. Staff is bad. They will come in your room to take towels and not replace. You have to go to front desk and wait 30 min for clean towels.

Hotel is located in a good area, and room was clean.

Towels were yellow , the room smell like cigarettes on not smoking room , the room didn’t look properly clean , hall way look dirty also .

Smell no good, very loud neighbor room, no breakfast. But good wi-fi

The staff was very nice and helpful. There was possibly poor management though as I got into bed with a blood stain on the sheets and a few other things I won't really mention. The walls are very thin and they didn't have the usual breakfast like other hotels have. I get that it's a different time right now but I have had to travel a lot and everywhere else had breakfast with someone on the staff serving the hot food so that the public didn't touch everything. It was just a disappointing, noisy, dirty experience.

Corona limitations but all okay. clean rooms limited staff

Needs more parking and extend breakfast time till 10 am.

It was nice and we plan on returning in the future.

There are bedbugs in you. I was bitten by them. Then I woke up and grabbed one. It's all blood. I hope you can kill the virus. The leather of your chair is broken. I hope it can be replaced

Gateway Blvd Richardson TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located 1.9 mi (3.1 km) from University of Texas at Dallas, Wingate by Wyndham Richardson/Dallas is within a 10-minute drive of other popular attractions like Galleria Dallas. This 127-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 25-inch TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

Wingate by Wyndham Richardson/Dallas features free WiFi in public areas, conference space, and coffee in a common area. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub w/ Grab Bars)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Wingate by Wyndham Richardson/Dallas

Everyone (20) Couples (3) Family (19)
4
Family

Every thing is perfect but it would be nicer if they mention the hotel is not fully serviced hotel, we are 3 people staying in hotel and we had only two towels and requested for 3rd one and they asked me to come down and take one. Which I felt it’s not nicer

By on Jun 1, 2022

2
Partner Couples

Icemaker not working, one elevator is not working, tv sound is not working!!! Another guest told me there are NO tv's working as he had changed rooms several times and no tv worked properly!!

By on May 10, 2022

Review comment responded on May 19, 2022

Dear value guest Thank you for your comments and I want you to know that we really do appreciate the feedback. I apologize for the inconvenience that you encountered and have already met with our maintenance manager and housekeeping to discuss these noted issues. I hope that you will consider giving us another opportunity to serve you in the future. Best regards

1
Business Business

Would never stay here again. Staff is bad. They will come in your room to take towels and not replace. You have to go to front desk and wait 30 min for clean towels.

By , from Hammond on Mar 5, 2022

4
Family with small children

Hotel is located in a good area, and room was clean.

By on Mar 1, 2022

Review comment responded on Mar 1, 2022

To our valued guest I would like to personally thank you for your recent review. We have been making great efforts to provide the type of customer service that exceeds guest expectations. I am very proud of all of our guest service staff members who always go above and beyond striving to provide a quality experience for every guest, every time. Again thank your comments and we look forward to serving you again in the near future. Best Regards

4
Everyone

By on Aug 8, 2021

3
Family

Towels were yellow , the room smell like cigarettes on not smoking room , the room didn’t look properly clean , hall way look dirty also .

By on Jul 27, 2021

Review comment responded on Jul 30, 2021

Dear Value Guest First, I apologize for not meeting your expectations with respect to your recent stay; it disappoints me to hear comments like this, after the time, effort and expense that we have invested in our People and property. I sincerely hope that you would give us another change to serve you, and I can assure you that we are continuing to work harder to give our guest a great hospitality experience each and every time. Again I sincerely apologize and hope to serve you in the future. Best Regards

2
Everyone

By on Jul 21, 2021

3
Family

By on Jun 1, 2021

Review comment responded on Jun 4, 2021

Dear value Guest Thank you for your comments, I apologize for the inconvenience that you experienced during your stay, we are taken the steps to make sure that an incident like this does not happen again, and I can assure you that we take these comments very seriously. We do value your business and hope to serve you in the future. Best regards

4
Everyone

By on Mar 15, 2021

Review comment responded on Apr 14, 2021

Dear Value guest, Thank you so much for your review. We have always believed a home away from home is a sanctuary a place familiar a place guest can always call home. At the Wingate we believe providing customer service that is personalized, hassle free and exceed guest expectations. Knowing you can count on us lets us know we are on the right track. We look forward to another opportunity to service you at our property, and once again, thank you for your positive comment!!! Best Regards

5
Everyone

By on Feb 6, 2021

Review comment responded on Mar 16, 2021

To our valued guest I would like to personally thank you for your recent review. We have been making great efforts to provide the type of customer service that exceeds guest expectations. I am very proud of all of our guest service staff members who always go above and beyond striving to provide a quality experience for every guest, every time. Again thank your comments and we look forward to serving you again in the near future. Best Regards

Wingate by Wyndham Richardson/Dallas

1577 Gateway Blvd, Richardson, TX 75080
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