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Extended Stay America Suites Dallas Frankford Road

2.0 star property

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Photo gallery for Extended Stay America Suites Dallas Frankford Road

Dining
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Interior
Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
18470 Dallas Pkwy, Dallas, TX, 75287
  • Place, NorthBark Dog Park
    ‪2 min drive‬
  • Place, Galleria Dallas
    ‪7 min drive‬
  • Place, American Airlines Center
    ‪19 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

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About the neighborhood

Dallas

Located in Far North Dallas, Extended Stay America Suites Dallas Frankford Road is within a few miles (5 km) of sights such as Shops at Willow Bend and Crayola Experience. This 118-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • NorthBark Dog Park - 2 min drive - 1.2 miles
  • Galleria Dallas - 7 min drive - 7.2 miles
  • Dallas Market Center - 19 min drive - 19.5 miles
  • American Airlines Center - 19 min drive - 19.8 miles
  • Gaylord Texan Convention Center - 21 min drive - 20.6 miles

Getting around

  • Knoll Trail Station - 6 min drive
  • Dallas Medical-Market Center Station - 18 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Pappadeaux Seafood Kitchen - ‬8 min walk
  • ‪Whataburger - ‬7 min walk
  • ‪Laney's Lounge - ‬17 min walk
  • ‪Jack in the Box - ‬5 min walk

About this property

Extended Stay America Suites Dallas Frankford Road

At Extended Stay America Suites Dallas Frankford Road, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include conference space, coffee/tea in a common area, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Dallas Frankford Road
Extended Stay America Frankford
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Extended Stay America Frankford Hotel Dallas Road
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Extended Stay America Suites Dallas Frankford Road Hotel Dallas

Frequently asked questions

What is there to do near Extended Stay America Suites Dallas Frankford Road?

This hotel is situated in Far North Dallas, close to Galleria Dallas, The Shops at Legacy, and Grandscape. You'll also find Shops at Willow Bend and Addison Circle Park within a short drive.

Will I be able to park at Extended Stay America Suites Dallas Frankford Road?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Extended Stay America Suites Dallas Frankford Road have a casino on the premises?

No, Extended Stay America Suites Dallas Frankford Road doesn't have a casino.

Will I find an indoor pool at Extended Stay America Suites Dallas Frankford Road?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Extended Stay America Suites Dallas Frankford Road good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an outdoor pool and a gym.

Are there hot tubs at Extended Stay America Suites Dallas Frankford Road?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Dallas Frankford Road feature a restaurant that includes a breakfast menu?

No, Extended Stay America Suites Dallas Frankford Road doesn't have a restaurant that serves breakfast.

Will Extended Stay America Suites Dallas Frankford Road allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Extended Stay America Suites Dallas Frankford Road for a fee of USD 25.00 per pet, per night.

Are there connecting rooms at Extended Stay America Suites Dallas Frankford Road?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Extended Stay America Suites Dallas Frankford Road?

The closest major airport to Extended Stay America Suites Dallas Frankford Road is Love Field Airport (DAL), which is 16.3 mi away (27 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 25.7 mi away (29-minute drive).

Can I book a room with a balcony at Extended Stay America Suites Dallas Frankford Road?

No, you won't find guestrooms with balconies at Extended Stay America Suites Dallas Frankford Road.

Extended Stay America Suites Dallas Frankford Road Reviews

Reviews

6.0
Rating 10 - Excellent. 75 out of 342 reviews
Rating 8 - Good. 60 out of 342 reviews
Rating 6 - Okay. 61 out of 342 reviews
Rating 4 - Poor. 58 out of 342 reviews
Rating 2 - Terrible. 88 out of 342 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

farron

Liked: Cleanliness, staff & service
Two night stay: Spacious room, operational kitchenette and close to services. Easy checkin/out.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Clarence D Spradley

Liked: Cleanliness, staff & service, property conditions & facilities
it was the best price and value in the area
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Phyllissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Staff is nice.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Lacorah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
its was a lot of ppl living there as there home
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Sara

Liked: Staff & service
Disliked: Property conditions & facilities

Friendly service, nice rooms, no elevators

Front desk lady was very nice, no working elevators, a lot of weird smells, no breakfast as advertised. Rooms were clean and as the picture stated.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs to have working elevator
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Dileep

Liked: Cleanliness, property conditions & facilities
Everything is good but has some bad smell outside the room which is in the walk path and their is no breakfast which is not good
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort

Refuge camp

Bathroom sink drain backed up, trash in room when we got there, door deadbolt didn't line up to door frame to be able to be locked.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

T

Liked: Cleanliness
The TV reception was horrible.... No breakfast, and the pool was closed...
Stayed 2 nights in Jun 2020
Verified

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not clean. The elevator and hallways smelled like urine. Trash all around the building.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Claudio

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I need my return deposit, it is an abuse that my deposit has not been returned to me. I need it
Verified

6/10 Okay

Marcus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hallway floors where uneven and the floor in kitchenette where sticky to walk on.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Joyce

Disliked: Amenities, property conditions & facilities
It’s wasn’t clean. Room had stains everywhere. The tab was horrible. Definitely not worth the price.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to check in at 10pm and was told that reception was closed and there were no rooms available so I had to find another hotel to stay at. I would like my money back please
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Tarik

Disliked: Cleanliness, staff & service, property conditions & facilities

Absolutely worst hotel

Lobby filthy. Receptionists was rude, uninformed, and either on meds or alcohol. No manager on site only a phone that was never answered. The absolute worst hotel I have ever experienced. I travel and spend over 150 nights a year in hotels
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Dana

Disliked: Property conditions & facilities, room comfort

There was no warning for this!

A $100 deposit was required up front. There was no hot water, heat, or AC "due to repairs." The desk clerks were decent but I could tell they'd about had it. The site said "free breakfast" but there was none. We only stayed one night. The property is old and battle-scarred it seemed.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Taja

Liked: Staff & service
Disliked: Property conditions & facilities
There was no grab & go breakfast as was mentioned on the booking site. Staircases smelled like urine. Hallways smelled like weed. Toilet was dirty and also had hair on toilet seat when I checked in and the the thermostat was difficult to work in order to get the right temperature and therefore it was blowing out cold air instead of hot for heat.
Stayed 3 nights in Dec 2023
Verified

4/10 Poor

Domingo

Disliked: Cleanliness, amenities, property conditions & facilities
Elevators dirty bathroom dirty room smelled like paint. Our window would'nt lock. No breakfast or a a grab and go bag. One site said free breakfast other site said grab and go. Night receptionist very nice daytime person was annoyed caused we asked for coffee cups. Not a good morning or can i help you we had to stand at the desk for about 15 minutes to check out.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Janie

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with this property. Place is not well kept, rooms and hall way smell like urine. I asked for manager and nobody ever followed up after voicing issue. Coffee was cold, the was no creamer and what they call breakfast included was a muffin / breakfast bar. Do not recommend!!
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Yvonne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one at the front desk My toilet was stopped the first day and I was given a plugger that didn’t work then I was given another one I couldn’t get it unstuck The night manager came and got it working it was over flowing. I it worked for one day than back doing the same thing when I left no one at the front desk I called the manager said leave the keys on the counter that he would check me out no customer service
Stayed 6 nights in Sep 2023
Verified

2/10 Terrible

Ta Tanesha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked here because I was traveling from out of state for several days and desired a location with a hot breakfast daily. Despite advertising, this location DID NOT have ANY breakfast options. The air conditioning unit did not work properly unless the windows were open. The property is unclean. No one is at the front desk overnight and there is no security day or night; the property goes on "lockdown" from 6 pm to 6 am. The manager is limited on customer service training and simply takes payments, hands out keys, and makes excuses- in that order.
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The female staff were great. The men...when you could find them (because they were never at the front desk) were abrupt and rude. There was a pile (literally 6-8 black plastic bags) of trqsh on the hall near our door. The next morning about 11am, i asked the oler man when the trash would be removed because it smells bad. He yold me it was rude of me to see something wrong with the hotel and expect them to remedy it quickly. I knew from there that the rest of our 3 day stay was going to be hell.
Stayed 3 nights in Aug 2023
Verified

2/10 Terrible

Jonathan

Prior to check in I r placed three calls to confirm the reservation never could reach desk person call the hotels.com spoke with three different people stating that I could not reach anyone at the front desk to confirm check in they prompted me to call back later saying that the attendant was doing a security walk through after arriving at hotel found out that the hotels is being renovated this is 12:30 in the morning an inconvenience nightmare...... caledl this morning everyone is passing the blame!!!!!!
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Do not stay here. It has no amenities, despite what it says on this website. No breakfast, no fitness center, no in-room phone or coffee pot. The features in the room are from the 1970s. Even the towels are extremely undersized for a normal adult. The pool was covered in a heavy layer of green scum. This website misled me as to the quality, calling it 3-star. It is a no-star hotel. On my personal experience, the TV didn't work and the room next door was blaring their TV and talking to someone until 3 am. You could hear everything. The daily rate was over $100 for this dump. I stayed at a Holiday in Express the next night for the same rate, and it was 100 times nicer!
Stayed 2 nights in Oct 2023