I like the price and I can’t expect the hotel to be perfect for the price, but I should be able to take a shower with out the water freezing me out and then burning me with out me adjusting the water temperature. Also I seen roaches in the bathroom.
The beds are rather hard. Really could use a mattress topper.
They are very rude they have bedbugs and talk and look at you like you’re crazy
BR customer service, room was not clean, hair dryer did not work, shower running water was slow and it was too cold or too hot.
We are very dependent on the shuttle service. This year we had to wait over an hour for pick up. The vans are in very poor condition and dirty.
I am usually out on the road for my work purpose. I am sorry that I booked this hotel. This was my worst experience with this particular Days Inn. I was there for 1 night with my wife.The bathroom sink, the flush wasn't working. I asked the reception complaining about the issues. They did change the room but after me calling them for at least 5-6 times. Let me mention, the exchange room they gave, was filthy as well. And they had a note stuck on their AC/Heater of not changing the settings or unplug??? Don't you think that's dangerous?? What if any mishap would happen? If they can't afford to run the place, its better they close it down, before someone gets hurt.
I chose this hotel for the shuttle service and that it was so close to the airport. It took 1:30 to get from airport to hotel. After calling numerous times and getting the driver on, a guy showed up and said he had no room. I can understand being busy but when I call and the hotel says he'll pick us up in 20 minutes and an hour later there's still no one. That's what made me upset. They need to not going up the bus work people from other gates if you've told them they were coming. I got a very weak sorry. The hotel however was clean and had a little breakfast.
The breakfast was decent. The bed uncomfortable. The shower was awful. The front desk staff not very friendly. Not rude but definately not friendly.
AC was great nothing else good about that place at all !!!
Located in Las Colinas, Days Inn by Wyndham Irving Grapevine DFW Airport North is 3 mi (4.8 km) from MacArthur Park and within a 10-minute drive of Irving Convention Center. This 134-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.
Days Inn by Wyndham Irving Grapevine DFW Airport North's 134 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
At Days Inn by Wyndham Irving Grapevine DFW Airport North, guests have access to free WiFi in public areas, a business center, and free newspapers. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities and a gift shop.
We sincerely apologize for the poor experience you had during your stay. We will work harder to try and ensure an issue like this does not happen again. Hope to see you again.
Thank you for your kind feedback!! Response like yours motivates our staff to work more harder. So thank you once again and hope to see you soon!!
Thank you so much for your feedback. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again!
I like the price and I can’t expect the hotel to be perfect for the price, but I should be able to take a shower with out the water freezing me out and then burning me with out me adjusting the water temperature. Also I seen roaches in the bathroom.
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
The beds are rather hard. Really could use a mattress topper.
They are very rude they have bedbugs and talk and look at you like you’re crazy
BR customer service, room was not clean, hair dryer did not work, shower running water was slow and it was too cold or too hot.
We are very dependent on the shuttle service. This year we had to wait over an hour for pick up. The vans are in very poor condition and dirty.
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!