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Best Western Irving Inn & Suites at DFW Airport

2.5 out of 5.0

Recent guest reviews

Convenient to the airport should you need a shuttle. Average accomodactions but nothing bad but nothing great either.

Beds were horrible! Hard as a rock. Hotel is pretty old, room smelled like smoke. Only thing good was the location.

Staff is terrific, always available, helpful, friendly, and polite. Shuttle drivers are also great; they are on time, courteous, better than most. Facility is aging, but adequate. Breakfast is commonplace. Kids love the pool, travelers like the location. Everything you may need is nearby; 7-11 next door, many restaurants and shopping plazas/ malls.

place is reliable near places, of course it is near airport and noise will be heard, besides all good

Disturbing by custodial crew even “Do not disturb” sign hang on the door. Toilet cleaning not acceptable.

The shuttle from the airport was convenient and timely, but the room had some problems. It was non-smoking, but smelled like smoke. The bed had a really thin blanket (more like a couple of sheets), that was not enough to keep us warm. In the morning, we found ants in our room. They were all over our toothpaste and other toiletries on the sink. We didn’t even have food near the sink.

Can't give a fair review. Just needed a place to stay overnight. Not sure if the neighborhood was good or not. I arrived at night, left early morning. The accommodations were comfortable enough, but the room could have used a paint job (part of the bathroom ceiling was peeling and a small section of the bedroom had wall paint also peeling.) The carpet had spots. The carpet could have been shampooed or replaced.

Dirty, Bugs were in the sheets. There was people all outside of my door; smoking and drinking. I wouldn’t recommend this hotel. On the plus side its cheap.

We had a very pleasant stay here and we were also able to leave our vehicle parked here and they shuttled us to the airport and picked us up when we called and said that we were ready.

Continental breakfast food at 6 a.m. was terrible! Eggs were cold, orange juice was "orange water", sausage was also cold! Room did not look clean or feel welcoming. The sheets didn't feel like fresh, clean sheets.

I have stayed on a couple of tripa and it has been nice.

Every thing but the bed was great , bed was hard as a rock . And that is something some might like but not me

Located in a busy area just off the highway, close to markets, gas, and restaurants. It's a good facility with a respectable continental breakfast for the price of the stay. Pool is in good shape. Excellent shower with a strong spray and plenty of hot water.

I needed a place to stay for the night close to the airport and this worked fine. The shuttle service was great and the staff was friendly and efficient. The rooms were clean and met the requirement. Not fancy but not bad.

It was a quick stay. I appreciated the on time, friendly service of the hotel shuttle.

It was a good hotel but in the morning the planes wake you up, and we had noisy people upstairs. Other than that it was very convenient and great location.

Strangely the pillows on the king bed were half the size of regular pillows. The rooms are old and I found a hair pin right in bathroom doorway.

It was horrible! I couldn't sleep because the smell of smoke was so bad! The sheets smelled like smoke and I woke up smelling of cigarettes. I had to go buy air fresheners but that still didn't help. It was supposed to be a non smoking room but it didn't smell like it!

This hotel room was filthy. The furniture was ripped and had stains. The carpet was gross. There globs of stuff on the desk chair, the room chair, the tissue box, the garbage can. The sheets had grease spots (or something) on one of the beds. I slept in the other because I was too exhausted from traveling to deal with it. This is my last stay with this brand.

Rooms were not in very good shape stains on rug walls were all banged up room next to me was loud had to move the girl at front desk was rude and had a smart mouth when I wanted a different room.so won't ever go back was pretty shocked that it was a best western in that condition.

4110 W Airport Fwy Irving TX

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Irving Inn & Suites at DFW Airport places you within a 15-minute drive of popular attractions such as University of Dallas and Irving Convention Center. This hotel has 140 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Near the airport, the hotel is also close to Northwest Park and Victoria Park.


Dining

Free full breakfast is included with your stay.


Rooms

All 140 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Guests of Best Western Irving Inn & Suites at DFW Airport have access to an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a business center, and express check-out.

Guest reviews for Best Western Irving Inn & Suites at DFW Airport

Everyone (18) Business (47) Couples (33) Family (49) Other (21) Friends (15)
3
Everyone

Convenient to the airport should you need a shuttle. Average accomodactions but nothing bad but nothing great either.

By , from Conroe, Tx on Apr 18, 2018

Review comment responded on Apr 18, 2018

Thanks for staying with us.

2
Everyone

Beds were horrible! Hard as a rock. Hotel is pretty old, room smelled like smoke. Only thing good was the location.

By on Apr 16, 2018

Review comment responded on Apr 16, 2018

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations

4
Everyone

Staff is terrific, always available, helpful, friendly, and polite. Shuttle drivers are also great; they are on time, courteous, better than most. Facility is aging, but adequate. Breakfast is commonplace. Kids love the pool, travelers like the location. Everything you may need is nearby; 7-11 next door, many restaurants and shopping plazas/ malls.

By , from Massachusetts on Mar 18, 2018

Review comment responded on Mar 20, 2018

Thank you for taking the time to give us your feedback about your stay at ourhotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

4

nice hotel to stay

Everyone

place is reliable near places, of course it is near airport and noise will be heard, besides all good

By on Jan 23, 2018

Review comment responded on Jan 24, 2018

Hello and thank you for your feedback about your stay at the Best Western Irving Inn & Suites. We value all guest feedback and I am glad to see that you felt our staff service levels and cleanliness exceeded your expectations. I am sorry we did not have the sports channel you wanted and I will look into it as there are many soccer fans world wide. I genuinely hope that we have the opportunity to serve you again if your travels bring you back to the Irving/Las Colinas area!

2
Everyone

Disturbing by custodial crew even “Do not disturb” sign hang on the door. Toilet cleaning not acceptable.

By on Jan 20, 2018

Review comment responded on Jan 23, 2018

Thank you for sharing your experience with us. I do apologize for any inconveniences that you experienced during your stay. We look forward to your next visit!

2

good price, but kinda rough

Everyone

The shuttle from the airport was convenient and timely, but the room had some problems. It was non-smoking, but smelled like smoke. The bed had a really thin blanket (more like a couple of sheets), that was not enough to keep us warm. In the morning, we found ants in our room. They were all over our toothpaste and other toiletries on the sink. We didn’t even have food near the sink.

By , from Texas on Dec 10, 2017

Review comment responded on Dec 13, 2017

John I apologize for the inconvenience that you had during your stay at my property. I have had my pest control to come take care of the issues in the room.

3

passing by

Everyone

Can't give a fair review. Just needed a place to stay overnight. Not sure if the neighborhood was good or not. I arrived at night, left early morning. The accommodations were comfortable enough, but the room could have used a paint job (part of the bathroom ceiling was peeling and a small section of the bedroom had wall paint also peeling.) The carpet had spots. The carpet could have been shampooed or replaced.

By , from Memphis, TN on Nov 2, 2017

Review comment responded on Nov 6, 2017

I will look into the issues that you had a concern with and get them remedied quickly. I hope you will stay with us again.

1
Everyone

Dirty, Bugs were in the sheets. There was people all outside of my door; smoking and drinking. I wouldn’t recommend this hotel. On the plus side its cheap.

By on Oct 19, 2017

Review comment responded on Oct 23, 2017

Did you bring any of these to our attention.

4
Everyone

We had a very pleasant stay here and we were also able to leave our vehicle parked here and they shuttled us to the airport and picked us up when we called and said that we were ready.

By , from arkansas on Oct 1, 2017

Review comment responded on Oct 3, 2017

We sincerely appreciate your time and effort to write us a very insightful review. Your satisfaction is very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope that you were satisfied with our hospitality and we look forward to seeing you again soon.

2

food & room

Everyone

Continental breakfast food at 6 a.m. was terrible! Eggs were cold, orange juice was "orange water", sausage was also cold! Room did not look clean or feel welcoming. The sheets didn't feel like fresh, clean sheets.

By , from CT - Connecticut on Aug 25, 2017

Review comment responded on Aug 28, 2017

Hello and thank you for your feedback about your stay at the Best Western Irving Inn & Suites. We value all guest feedback and I am sorry to see that you felt our staff service levels and cleanliness did not exceed your expectations. Your breakfast experience is a concern and I will be sure to review your comments with my breakfast atttendants to ensure that all items are fully heated and available moving forward. I genuinely hope that we have the opportunity to serve you again if your travels bring you back to the Irving/Las Colinas area!