The room and hotel were really good. What made the stay very, very unpleasant, was the rudeness and attitude of the GM, Don. G. He was very condescending and even went so far as to lie to my wife and me saying there was no printer in the hotel to print our business documents. We had to drive to a print shop in town. The next day the assistant manager, Dan, was very helpful and said the staff can always print a document for hotel guests, which is also the hotel policy posted on the business center door. Dan should be made the manager. Don G. should not be in a position where he interacts with the public, or people in general. I will never stay in that hotel again and was told by the hotel staff that I was not the first guest that had a problem with the GM.
The room and hotel were really good. What made the stay very, very unpleasant, was the rudeness and attitude of the GM, Don. G. He was very condescending and even went so far as to lie to my wife and me saying there was no printer in the hotel to print our business documents. We had to drive to a print shop in town. The next day the assistant manager, Dan, was very helpful and said the staff can always print a document for hotel guests, which is also the hotel policy posted on the business center door. Dan should be made the manager. Don G. should not be in a position where he interacts with the public, or people in general. I will never stay in that hotel again and was told by the hotel staff that I was not the first guest that had a problem with the GM.
Very good breakfast. Freindly and helpfull staff.
This property lived up to my expectations.
Hotel is in great shape. Allowed to bring guns in so they don’t sit in the car at night before hunting. Breakfast was perfect and the coffee was hot. Rooms spotless.
Very nice hotel with excellent Staff. Sean, Tami and Owen were the staff we worked with during our stay. We were treated like family from the moment we walked in the door to the moment we left. We will DEFINITELY be staying at this hotel anytime we are needing accommodations in the area.
So i checjed in at the hotel and everything was fine and then about a hour
Nice staff and clean rooms. Breakfast was pretty good
Need new and better towels. Current one's were old and hard.
Absolutely fabulous! Staff was friendly and welcoming. The man who checked me in made sure not to speak my room number out loud, which made me feel safe. The cleaning ladies were as sweet as they could be. I have nothing negative to say. It was fabulous!
Nice hotel and friendly staff!. Pool and hot tub were also a welcomed treat after a long day.
Paid for two queen beds got two doubles. Lights, fan, faucets didn’t work. Had to call to ask for towels and pillows as they weren’t already in the room. Beds had no box springs and were very hard. The bed frames had sharp corners that stuck out which were easy to walk into. The toilet was broken, no air conditioning. The room was dirty and moldy.
Everything was great. Clean and comfortable and convenient.
Memorial Hospital at Craig is within 2 miles (3 km) of Hampton Inn & Suites Craig while other popular attractions such as Museum of Northwest Colorado are within 3 miles (5 km). This 89-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and ironing boards are other standard amenities.
At Hampton Inn & Suites Craig, guests enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a spa tub, meeting rooms, and a business center.
The room and hotel were really good. What made the stay very, very unpleasant, was the rudeness and attitude of the GM, Don. G. He was very condescending and even went so far as to lie to my wife and me saying there was no printer in the hotel to print our business documents. We had to drive to a print shop in town. The next day the assistant manager, Dan, was very helpful and said the staff can always print a document for hotel guests, which is also the hotel policy posted on the business center door. Dan should be made the manager. Don G. should not be in a position where he interacts with the public, or people in general. I will never stay in that hotel again and was told by the hotel staff that I was not the first guest that had a problem with the GM.
The room and hotel were really good. What made the stay very, very unpleasant, was the rudeness and attitude of the GM, Don. G. He was very condescending and even went so far as to lie to my wife and me saying there was no printer in the hotel to print our business documents. We had to drive to a print shop in town. The next day the assistant manager, Dan, was very helpful and said the staff can always print a document for hotel guests, which is also the hotel policy posted on the business center door. Dan should be made the manager. Don G. should not be in a position where he interacts with the public, or people in general. I will never stay in that hotel again and was told by the hotel staff that I was not the first guest that had a problem with the GM.
Ivan,We appreciate you taking the time to place a review. When you asked for a printer, for your documents, our computers were going through a mandatory update, so we did not have the ability to do that for you. Dan is a great asset and I appreciate your admiration for his skill. I will pass this on to him. We hope you have a great rest of your year.
Dear Michael,Wow, thanks a lot for the PERFECT SCORE RATING! We are thrilled you had a great experience staying with us at Hampton Inn & Suites by Hilton Craig. We would love to host you again on your next visit to Hampton Inn & Suites by Hilton Craig. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Hampton Inn & Suites by Hilton Craig
Very good breakfast. Freindly and helpfull staff.
Dear Kenneth,We're thrilled to hear that you enjoyed our breakfast and found our staff friendly and helpful! Your satisfaction is our top priority, and we're delighted that we could provide you with a positive experience. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing us as your accommodation option!Thank You,Hampton Inn & Suites by Hilton Craig
This property lived up to my expectations.
Hotel is in great shape. Allowed to bring guns in so they don’t sit in the car at night before hunting. Breakfast was perfect and the coffee was hot. Rooms spotless.
Very nice hotel with excellent Staff. Sean, Tami and Owen were the staff we worked with during our stay. We were treated like family from the moment we walked in the door to the moment we left. We will DEFINITELY be staying at this hotel anytime we are needing accommodations in the area.
Dear Guest, we are happy to hear that you had a splendid stay here at the hotel. Thank you for staying with us and the doors are always open for when you come back. Thank you!!
So i checjed in at the hotel and everything was fine and then about a hour
Hi, Unfortunately, your review is cut off, so I cannot see what happened that caused your stay to be bad. We strive for our guests to have a great stay, so I would like to further discuss what happened. Please feel free to call me at the hotel. Thanks, Shannon General Manager
Dear Ivan,We're deeply sorry for your negative experience with our GM. This behavior is not reflective of our values, and we take your feedback seriously. We'll address this matter internally and ensure that all staff members uphold our professionalism and guest service standards. Please accept our sincerest apologies, and we hope to have the opportunity to restore your faith in our hotel in the future.Sincerely,Hampton Inn & Suites by Hilton Craig