The listing was not transparent about the fact that each additional guest, beyond one, would incur an additional charge per night. With the listing stating it sleeps up to 6, this was a surprise to me. When I reached out to the management company with a question about this fact, they were defensive and rude about my inquiry.
We arrived about 15 minutes before the check in time of 4 pm and the cleaning person was still onsite. She finally finished up about 20 minutes later but, after a 12 hour drive, we were a little disappointed to have to wait until 5 minutes past the hour to actually get into the property. The neighborhood was not ideal, with several homeless and transients wandering about. However, once checked in, the property itself was clean, well maintained, and had everything of convenience a short-term rental should have. Would stay again, now knowing about the few quirks to expect. Many specifics were less than par, but overall 4 out of 5.