Quality Inn Harbison Area2.5 out of 5.0
Recent guest reviews
Visited Columbia to see the eclipse (it was great-USC did a great job). Booked this hotel in June in anticipation. Was given a price of $99 per night. In July, reviewed the reservation and discovered that we had inadvertently booked a smoking room. Called the hotel and was informed that they would be happy to correct that but we would have to pay the current room rate which had increased to $300 per night. Since this was our fault (who knew smoking rooms still existed?) and all other hotels were full, we agreed. We arrived at the hotel and were provided a room. To say it was disgusting was an understatement. The sheets were stained, the carpet was "moist", the bathroom was moldy, there were holes in the walls and the whole room smelled like sewage. We complained and were provided a new room which, while still filthy, didn't smell like sewage--instead it smelled like a smoking room. We complained again, were told that there were no other rooms available and that sometimes people smoked in the rooms even though they weren't supposed to. We indicated we were paying a premium for non-smoking room. Were basically told too bad. We checked other hotels in the area and nothing was available. In addition to the smoking, the replacement room was in serious need of cleaning, repairs and updating. Two highlights included an apparent repair to the floor under the carpet which resulted in a soft spot where the floor dipped right outside the bathroom. My daughter fell the first time she walked on it. The other was the hairdryer. It feel off the wall, exposing bare wiring when my wife tried to use it. Upon check-out, we tried to get some compensation but were told the manager needed to approve it and he was not available for several hours (I believe he was hiding in his office) so we ended up paying and leaving. Upon arriving home, we called Choice Hotel customer service and were informed that each hotel is individually owned and the owner could provide compensation at their discretion. Overall, it was a horrible experience and I'd be reluctant to stay at a choice property in the future. I'm fascinated by a business that would allow its name to be put on such a poorly maintained property and have customer service model that is unable to provide any meaningful customer service.
The property was situated between a two and a three in. The pool functioned and was in decent shape. Carpets probably need to be replaced or at the very least cleaned (in the room). The lobby area was clean and well kept. There were issues twice with the a/c not working properly and as these were days in the 90's at the location, that was not a good thing. Had to call the "service guy" to get it back working on two occasions after growing tired of the dire temps in the room. The water for the shower was a good pressure and got hot with no problems. There was a slight upgrade from the basic continental breakfast with eggs (imitation I think) and a waffle iron for making waffles. There was actually gravy for the breakfast that was prepared also. The service was between a three and four - staff was generally friendly. It is right off the interstate 26. Less than 5 miles away is a rather large shopping area with a few restaurants (Walmart, Sam's club, Best Buy, Target, etc.). There are a few other hotels in this general vicinity I'd recommend trying, however.
The room was clean. When we got up this morning to take a shower we could not get the shower or water to turn on so therefore had to wipe off so we could get on the road. When we told the front desk about it she said we should have called. We may should have called but we would have had to get dressed and wait on someone to fix or change rooms and we were ready to get back on the road. The commodes and sink was very low to the floor. I taught primary school for years and they were about the size you find in the Kindergarten hall. Breakfast was ok, nothing special. No discount was offered for our inconvenience.
First room looked like door was kicked in as there was an inch of play in door when closed. Rusty refrigerator. No internet. Bathroom door sticks and is difficult to open. Second room telephone had all loose components inside. They replaced phone but still didn't work. Replaced wiring to wall but no luck. No internet. Third room no internet.
There was nothing pleasant about this stay. The room was disgusting just look at the photos. Breakfast was so gross it went right into the trash. If that were not enough aggravation our car was broken into overnight.
The room had a funny stale smell the entire time there. It was clean but old. The door did not shut well which made me think about how secure it was and the toilet wouldn't flush. The staff was nice but this hotel needs a major overhaul. If not then it shouldn't be part of the quality inn chain.
As soon as I walked in I was greeted with a smile. I am a chandelier junkie and realized that all around me were the coolest lighting fixtures dangling with crystals. With the low room rate and the cleanliness of the hotel, I was a happy camper. Yes, the room itself is outdated but again it was clean, the bed was comfortable and I had an excellent night sleep. The breakfast is your standard fare but what do you expect for the low rate.
On july 1st, I booked a hotel in Columbia, SC to see the solar eclipse (Quality Inn, Piney Grove Road, Columbia, SC). I just received notice that they have cancelled my reservation. They will be doing "maintenance" on those days. Curiously, I can make a reservation before the eclipse and after. No maintenance issues. Other hotels in the area are now charging up to $450 a night. I can guess why they cancelled my reservation; they can get a better price now. This kind of practice should be illegal.
For the most part, the room had a funny smell that was not of cigarettes. The building itself needed a HGTV overhaul, I could not believe a Choice hotel chain hotel was in such a condition. Now the "T", we checked in the rooms for 2 nights, we left out to go visiting, we came back to the room and the card would not open the door...the door opened up by itself and there was someone else occupying our room, these idiots rented our room to someone else and packed up our things and put them in the office in plastic bags!! Why would we leave our things in the room if we were not coming back? They were informed that morning to leave fresh towels, which we received before we left and not to clean the room, if there was a problem about a 2nd day pay, WHY did they not address it.
the room was not the best. it just didn't look really clean. it was not nasty but we will not stay again. the location and the price was good but you get what you pay for. the staff were friendly. again it was not really bad but it was not all that good.
- Free buffet breakfast
- Free wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Quality Inn Harbison Area places you within 2 miles (3 km) of Harbison State Forest and Frankie's Fun Park. This 90-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking. In central Columbia, the motel is also close to South Carolina Law Enforcement Officers Hall of Fame and Harbison Theatre.
Start your day off right with a free buffet breakfast.
All of Quality Inn Harbison Area's 90 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find WiFi, free wired Internet, and cable TV. Free local calls, hair dryers, and ironing boards are also available.
Quality Inn Harbison Area features an outdoor pool, WiFi in public areas, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has staff always at the ready. This motel also has laundry facilities.
Reviews from Trip Advisor
35% of guests recommend this hotelTotal of 65 reviews