Skip to main content
Beginning of main content

Recent guest reviews

Quite and welcoming..love the stay..would. Revommend to friends and family and even strangers

There was a full kitchen in the room which was helpful.

A home away from home, friendly staff always eager to help with any needs I may have.

Very friendly staff . Good value. I would recommended it to friends and family.

Happy thanks you for everything we will come back so

Very dirty the room, stinks very, very messed up. disgusting bathroom😡

The customer service was horrible. No one was in the lobby... had to call for service. The lady was very nasty and disrespectful.

Nice hotel in a perfect location for my sons football game

Nice facility. Clean rooms. Friendly staff and quiet.

Found dead bugs in my room (it was obvious it hadn’t been cleaned very thoroughly) and had to kill several more live ones during my 1 night stay. I won’t be staying here again.

Hotel room was in disrepair - sofa bed would not close completely, refrigerator was out of service, towel/closet racks had fallen of walls, staff was not professional, room was dirty.

Well first of all when we got here at the window was open and there was a wasp in our room. Call the front desk to let them know and they said that they would try to get someone out here to assist us with that. We left the room went downstairs and sat in the lobby until that got taken care of. Went back to the room there were three was left in the room and we had to kill it ourselves. No ironing board no iron, I alway wanted to stay at Extended Stay America, but not anymore.

Stoneridge Dr Columbia SC

Hotel highlights

  • Close to Riverbanks Zoo and Garden
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America - Columbia - West - Stoneridge Dr. places you within a mile (2 km) of Riverbanks Zoo and Garden and Three Rivers Greenway. This 72-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.


Rooms

The 72 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

Renovated in 2017, Extended Stay America - Columbia - West - Stoneridge Dr. offers free WiFi in public areas, coffee in a common area, and express check-in. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-out, laundry facilities, and a vending machine.

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America - Columbia - West - Stoneridge Dr.

Everyone (10) Couples (2) Family (5)
1
Everyone

By on Jan 1, 2021

Review comment responded on Jan 2, 2021

April, we are disappointed to learn that we did not meet your expectations. Please accept our apologies if we did not provide you with the stay you deserve. We hope you will consider returning so we can show you the hospitality for which we are known. Sincerely, Hotel Management

3
Everyone

By on Dec 7, 2019

5
Family with small children

Quite and welcoming..love the stay..would. Revommend to friends and family and even strangers

By on Nov 27, 2019

Review comment responded on Nov 27, 2019

Charles, thank you for reviewing your stay at Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate your recommendations and look forward to welcoming you back soon. Sincerely, Hotel Management

4
Partner Couples Family

There was a full kitchen in the room which was helpful.

By on Nov 25, 2019

Review comment responded on Nov 25, 2019

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and that our fully-equipped kitchenette facility worked great for you. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

5
Everyone

A home away from home, friendly staff always eager to help with any needs I may have.

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Thank you for being a loyal guest of Extended Stay America. We are thrilled to know our staff was able to provide you with impeccable service and that you enjoyed your time with us. It is always a pleasure to welcome you back, and we hope to see you again very soon.a Sincerely, Hotel Management

4
Family

Very friendly staff . Good value. I would recommended it to friends and family.

By on Aug 16, 2019

Review comment responded on Aug 17, 2019

Thank you for choosing Extended Stay America and for your fantastic review. We are delighted to know you were impressed with the great service delivered by our associates and that you found us to be a good value. Thank you again for the recommendation. We look forward to your next visit. Sincerely, Hotel Management

5
Family Family

Happy thanks you for everything we will come back so

By on Jul 18, 2019

Review comment responded on Jul 19, 2019

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

3
Family

Very dirty the room, stinks very, very messed up. disgusting bathroom😡

By on Jun 30, 2019

Review comment responded on Jul 1, 2019

We offer our sincere apologies for the housekeeping issue you encountered while you were here. Your concerns regarding odor and cleanliness are discussed with the appropriate team to ensure that remedial steps are taken immediately. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management

1
Partner Couples

The customer service was horrible. No one was in the lobby... had to call for service. The lady was very nasty and disrespectful.

By on May 21, 2019

Review comment responded on May 22, 2019

Tina, thank you for your stay and comments. Please accept our apologies for the less than positive experience with our front desk associates. We have customer service training in place for our associates so we are sorry this situation was not handled appropriately. We have alerted the front desk team and shared your concerns so this does not happen again. We hope you will give us another chance to demonstrate the excellent service we strive to provide. Sincerely, Hotel Management

5

By on Apr 2, 2019

Review comment responded on Apr 13, 2019

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management

Extended Stay America - Columbia - West - Stoneridge Dr.

180 Stoneridge Dr, Columbia, SC 29210-8239
url importing http://www.orbitz.com/Columbia-Hotels-Extended-Stay-America---Columbia---West---Stoneridge-Dr..h42603-p2.Hotel-Reviews
There was an error importing /Columbia-Hotels-Extended-Stay-America---Columbia---West---Stoneridge-Dr..h42603-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Columbia-Hotels-Extended-Stay-America---Columbia---West---Stoneridge-Dr..h42603-p2.Hotel-Reviews