Was outdated and couch was dirty. Bugs around refrigerator. Bathrooms was not as clean as ut could have been with spiders in there as well. Wouldn't recommend.
The facility, in general, is dirty and run down. The staff was friendly and helpful. Unfortunately for them the facility was average, at best, even for east St. Louis, and their bosses or owners are in India, and not readily available for consultation.
It was great
Room had cobwebs. Mattress cover was visibly dirty. Several areas of dirt, residue, and other substances on the walls and floor of both bathroom and room. Back door from parking lot did not close leaving it half way open for anyone to enter.
This location was only ten minutes from our venue. It was quiet and spacious. The only thing was, we could not get breakfast because the COVID restrictions were still in place and I cannot eat pork, which was part of every bag they offered for breakfast.
Great service at check in staff was very nice and attentive. Willing to acomódate my needs I will definitely recommend this place to all my friends
The staff was very nice and the room was clean with a fresh smell. Anytime I come home to check up on my family I stay here and have a great stay.
The front desk staff was very nice and polite. The carpets had allot of stains !
Phone was completely broken and could not be replaced Staff tried to assist.
Easy access to downtown St. Louis. Good breakfast and service. Clean, safe and quiet.
Friendly people, good breakfast and easy access to downtown St Louis
Staff were so nice! Room was kind of on the nasty side...my daughter had dirty hands and knees after crawling on the carpet. Also there was a serious moldy science experiment growing in the AC, made my son sick.
Arrived to find the hotel in a nice quiet area close to Walmart and Schnucks, which was great as we needed to do some shopping anyway. Room was nice, though some things you could tell were not cleaned recently or well. Room was right over the pool on the floor below which made it loud as there were a lot of people enjoying the pool as part of a birthday celebration. Overall the stay was nice, but I was hoping for a little more for the cost.
There is walmart and a big grocery within walking distance, very convenient. Across the street there is "Captain D" restaurant - excellent sea food with excellent price, Will stay at the same hotel and go to eat at the same restaurant again when visiting St. Louis next time. The standard room is spacious. 2 queen beds and a full size pull out couch bed. Good for family travel. Decent hot breakfast. Good value.
They were very busy, but they helped with everything we needed. The rooms were nice and breakfast was good. We would stay again.
Hotel is not worth the value. Check-in took 30 minutes and I was the only one to check-in (no line!). First room offered was actually not cleaned with trash and beds not made. When asked about it, I was offered a 2nd room which was okay. Had no warm water one of the day I stayed. No housekeeping staff to make the bed each day. Room wasn't cleaned for 2 days. Ironing board had stains and dirty - tried to iron my washed white shirt and it had stains and marks after ironing due to it. Free breakfast was great. Checkout took 15-20 minutes (again no one in line!)
We stayed two nights at this Comfort Inn. When I called to make the reservation, the desk clerk said she needed to call me back. I waited 20 minutes and called again when I didn't hear from her. She said she was still busy checking out a large group. I finally booked the room online, and then when driving there, she finally called back. Thankfully, in person, the personnel were far more responsive. The room we stayed in was newly renovated. A truck was outside the motel delivering dozens of sofas. The renovation did not affect our stay. We had a good night's sleep in a fresh room. We would stay there again.
great nice clean room and bed, hair dryer I was in town for the wizard con down town $150 a night this cost me half 2 nights for $150 amenities: needs a TV Guild poor: Would not give me a printed receipt when checking out next door to an older Walmart and a few places to eat This hotel could use more parking added to it.
Located in Cahokia, Quality Inn & Suites near St. Louis and I-255 is 2.4 mi (3.8 km) from GCS Ballpark and within a 10-minute drive of Malcolm W. Martin Memorial Park. This 70-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served on weekends from 6:00 AM to 9:00 AM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available.
At Quality Inn & Suites near St. Louis and I-255, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a meeting room, and free newspapers.
Was outdated and couch was dirty. Bugs around refrigerator. Bathrooms was not as clean as ut could have been with spiders in there as well. Wouldn't recommend.
The facility, in general, is dirty and run down. The staff was friendly and helpful. Unfortunately for them the facility was average, at best, even for east St. Louis, and their bosses or owners are in India, and not readily available for consultation.
Dear Guest Thanks for sharing your experience. We are sorry that you were not impressed with our property. We are sorry that your stay was not as per your expectation. We have seriously noted your suggestion regarding upgrade the overall property. We will surely work on it. Hope your next stay will be a memorable experience. Please visit us again. Sincerely Hotel Manager
It was great
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
Room had cobwebs. Mattress cover was visibly dirty. Several areas of dirt, residue, and other substances on the walls and floor of both bathroom and room. Back door from parking lot did not close leaving it half way open for anyone to enter.
Dear Guest, We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding all the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services. Hope you reconsider. Sincerely, Hotel Manager
This location was only ten minutes from our venue. It was quiet and spacious. The only thing was, we could not get breakfast because the COVID restrictions were still in place and I cannot eat pork, which was part of every bag they offered for breakfast.
Dear Guest, Thank you for your recent stay at our property. We understand the disappointment with the breakfast due to the Covid- 19 issues, It is heartening to note that you had a pleasant stay otherwise. We will ensure an awesome stay next time for privileged guests like you, Looking forward to your next trip. Sincerely, Hotel Manager
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
Dear Guest, Thanks for the stay and appreciation with a five star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager
Great service at check in staff was very nice and attentive. Willing to acomódate my needs I will definitely recommend this place to all my friends
Hello Hugo, It is very nice to see your amazing comment about our hotel. Our team is really delighted with your appreciation. We are privileged to have guests like you. Please come back again and have a fantastic stay. Sincerely, Hotel Manager.
The staff was very nice and the room was clean with a fresh smell. Anytime I come home to check up on my family I stay here and have a great stay.
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your recent visit.Glad to see your positive comments which shall definitely motivate us to serve our guests better.We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
The front desk staff was very nice and polite. The carpets had allot of stains !
Dear Guest, Thanks for staying with us. I am glad that you liked our front desk staff. at the same time, We have noted your comment regarding cleanness carpet and forwarded to the management We will surely work on it. please do visit us again. Sincerely, Hotel Manager
Dear Guest,Thanks for your comments.I regret that we couldn't completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely,Hotel Manager