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Recent guest reviews

We liked this property, only a couple of not so good things. There were clothes in a couple of the drawers in the room, and we could not find a working ice machine.

The staff are wonderful. We had an issue with the room and it was corrected immediately. We were welcomed at breakfast by a very young and enthusiastic young man.I felt the breakfast was minimal. No hot waffles. The coffee needs improvement. I would stay here again.

Great location! Nice and clean hotel. Plenty of room and the breakfast was good.

Our room was outdated, worn and needed a deep clean. The cushions on the couch were dusty/icky. The sink and bathroom were low end and needed a re-model. Was not expecting that from the M brand. The one positive is that the beds were pretty comfortable.

Very nice hotel, but there was crumbs under the couch. The maid must have missed cleaning the couch. The pool and whirlpool was great. Breakfast was ok. It was just basic eggs, sausage, fruit, yogurt, oatmeal, and bread. But overall great hotel to stay in.

Hotel was close to Kings Island (reason for our trip). Staff was very friendly and helpful. Room was perfect - 2 doubles and a pull out couch which was great space for our group of adults/children. Two TV's were a nice surprise, so both boys and girls could watch their own respective shows without arguing. Microwave and min-fridge were also convenient.

Check in and out was simple and fast. It was sold out when we stayed so lots of people. Had to call down to the desk at 10:30pm because people were playing music and talking loud outside the pool. Air conditioner was louder than usual. Overall though it was a clean and comfortable room with a few complaints.

This was a great hotel in a great area. It was close to shopping and plenty of restaurants. Would definitely recommend to anyone who is looking for a quick getaway and relax.

Hotel was good, for the price. They could improve on the quality of their breakfasts.

The hotel staff was friendly and helpful. Rooms were nice and clean. It was a great value for a girls weekend! :)

Upon checking my bed I found hair on it. When I called the front desk I was told I had to come get new sheets. Upon stripping the bed down to the mattress pad there was a urine stain. There were also sunflower seeds behind the pull out couch. They offered to switch me rooms, however, the lights did not work. It wasn't until I stated I wanted a refund that I received an apology. I had to drive 2 hours at midnight to get home.

This hotel a hidden gem! It's tucked away from the crazy traffic and shopping malls. The staff was very friendly, and every area of the hotel that we saw was clean and presentable. The pool was perfect! Breakfast the next morning was super. The woman that was facilitating the breakfast did a great job of making sure everyone had what they needed even though she was really busy (there was a whole team of youth baseball players, coaches and parents there that morning along with regular guests, like us!). Overall a great experience, we used this hotel because we were going to King's Island. We have season passes this year (2014) and we will be using this hotel again!

Very nice; the room was very clean and comfortable. The front desk staff was friendly, which I appreciate.

This was our first time staying at this location. Great Value for what you get, Very Nice, Very Clean, Great Location - close to everything! Staff was very friendly and knowledgeable. Would Definitely recommend to anyone!

Very good staff at front desk. Hotel hard to get to at peak traffic. Room good, price good. Breakfast average.

This hotel was just what we wanted. We had a very nice room with ample space. My son slept in the pull-out couch. He said that the mattress was too thin. Other than that, we enjoyed our stay.

This was perfect for a trip where little time was spent in the hotel. The breakfast was great...excellent selection. We had ajoining suites and the staff worked with us to accommodate our needs. A bit hard to find, the winding road took a bit to get to the hotel. The room was HOT no matter what we did. All in all it was a great get away for the girls' weekend we wanted to have. The fitness room is small but well maintained and excellently equiped.

Conveniently located, quiet. Plenty of amenities for a pleasant stay. Good comp breakfast, friendly staff. Affordable with good quality. I'd return.

Visiting my daughter's family. It is a good hotel compare to previous trips.

Great hotel. Courteous staff. Quiet. Bed was super!!!! Excellent breakfast. We will definitely stay here again.

Waterstone Blvd Cincinnati OH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Located within a mile (2 km) of Governor's Plaza, Kings Inn Suites Cincinnati Ma is within 3 miles (5 km) of Deerfield Towne Center. This 3-star hotel has 101 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.


Rooms

The 101 accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

Guests staying at Kings Inn Suites Cincinnati Ma enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Studio Suite, 2 Double Beds, Accessible, Non Smoking (Hearing, Accessible Tub)

2 Double Beds | Sleeps 5

Studio Suite, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

2 Double Beds | Sleeps 5

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio Suite, 1 King Bed, Accessible, Non Smoking (Hearing, Accessible Tub)

1 King Bed | Sleeps 5

Guest reviews for Kings Inn Suites Cincinnati Ma

Everyone (4) Couples (4) Business (1) Family (19) Other (3) Friends (1)
4
Family

We liked this property, only a couple of not so good things. There were clothes in a couple of the drawers in the room, and we could not find a working ice machine.

By on Dec 18, 2019

Review comment responded on Dec 22, 2019

Thank you for the good review. We are getting ready to start our renovation and new ice machines are on the way!

4
Family Family

The staff are wonderful. We had an issue with the room and it was corrected immediately. We were welcomed at breakfast by a very young and enthusiastic young man.I felt the breakfast was minimal. No hot waffles. The coffee needs improvement. I would stay here again.

By on Nov 11, 2019

Review comment responded on Nov 11, 2019

Thank you for the review and we look forward to hosting you again when visiting Cincinnati North Mason, Ohio.

5
Everyone

Great location! Nice and clean hotel. Plenty of room and the breakfast was good.

By on Mar 29, 2018

3

needs some updating or a deep clean

Everyone

Our room was outdated, worn and needed a deep clean. The cushions on the couch were dusty/icky. The sink and bathroom were low end and needed a re-model. Was not expecting that from the M brand. The one positive is that the beds were pretty comfortable.

By on Dec 1, 2017

5
Everyone

Very nice hotel, but there was crumbs under the couch. The maid must have missed cleaning the couch. The pool and whirlpool was great. Breakfast was ok. It was just basic eggs, sausage, fruit, yogurt, oatmeal, and bread. But overall great hotel to stay in.

By on Apr 9, 2017

Review comment responded on Apr 20, 2017

Dear Guest, Thank you for taking the time to review SpringHill Suites by Marriott Cincinnati Northeast/Mason! Your feedback is vital to the improvement and excellence of our staff. I am glad to hear that you enjoyed every aspect of the hotel; from the accessibility to the location! We take pride in providing excellent customer service with a superior product. Rest assured that your comments in regards to the cleanliness and the breakfast will be taken into consideration by management. We look forward to welcoming you back to the SpringHill Suites by Marriott Cincinnati Northeast/Mason the next time your travels bring you to the Cincinnati area! Yours in Service, Bob B. Operations Manager SpringHill Suites by Marriott Cincinnati Northeast/Mason

4

nice hotel, close to kings island.

Everyone

Hotel was close to Kings Island (reason for our trip). Staff was very friendly and helpful. Room was perfect - 2 doubles and a pull out couch which was great space for our group of adults/children. Two TV's were a nice surprise, so both boys and girls could watch their own respective shows without arguing. Microwave and min-fridge were also convenient.

By , from Columbus, Ohio on Sep 12, 2016

Review comment responded on Nov 2, 2016

Jeff, Thank you for taking the time to share your recent experience at the Springhill Suites Cincinnati Northeast/Mason with us. As cleanliness, breakfast, and guest entertainment are key priorities to us, I am very sorry that we fell short of your expectations.. Please rest assured that your comments have been shared with the staff in an effort to improve our service. I am glad to hear, however, that you enjoyed our location, the room size, and the staff. We hope that you choose to stay with us whenever your travels bring you back to Cincinnati. Sincerely, Bob B. Operations Manager Springhill Suites Cincinnati Northeast/Mason

4

kings island trip

Family

Check in and out was simple and fast. It was sold out when we stayed so lots of people. Had to call down to the desk at 10:30pm because people were playing music and talking loud outside the pool. Air conditioner was louder than usual. Overall though it was a clean and comfortable room with a few complaints.

By on May 26, 2015

4

great hotel

Couples

This was a great hotel in a great area. It was close to shopping and plenty of restaurants. Would definitely recommend to anyone who is looking for a quick getaway and relax.

By on Mar 4, 2015

4

business trip

Business

Hotel was good, for the price. They could improve on the quality of their breakfasts.

By on Jan 18, 2015

4

nice girls night away.

Friends

The hotel staff was friendly and helpful. Rooms were nice and clean. It was a great value for a girls weekend! :)

By on Oct 20, 2014

Kings Inn Suites Cincinnati Ma

9365 Waterstone Blvd, Cincinnati, OH 45249
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