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Recent guest reviews

The property didn't have secure parking. There was activity all night long of cars coming and out of thr area.

The property is remodeled, room wise at least.... I definently do not appreciate the cleaning staff entering my room IF THEY ARE NOT CLEANING ANYTHING.....otherwise my stay was quiet

I don’t recommend staying here. Any other place is an improvement. I understand that it was a holiday weekend but that should not change the cleanliness of a place. The first room I was given had a clogged toilet and went I reported it the the front desk I was told that maintenance was sent to the wrong room. I never expected to find a toilet full off poop and a non smoking room that had cigarettes butts in the room. They offered to put me in a second room and it was better however there were dead cockroaches outside the door and a heavy odor of pesticides. The shower had a used bar of soap in it and the counter under the tv had a used syringe on it.... totally unexceptionable but the clerk made it seem like it was normal. I did not stay and am still waiting on my refund and deposit for the room to be refunded as well.

Excelent service easy to get everywhere and nice neighborhood

They have a nice cold breakfast I was expecting a hot meal with this cold weather

Old dirty and buggy. Didn’t have my reservation so had to call Orbitz. Room is old with lots of bugs

walls dirty and not even painted all the way. there was some brown stains on the walls, ceiling and curtains. looks like they started repairs or remodeling and stopped half way.

Ice machine was hidden in pool area rooms were rented while under reivations

LOW budget, OLD SHABBY property interior really deserves a redo

Dirty room there's ants inside the room and bed side.. very DIRTY room i ever had

Decent staff and 2 queen bedrooms in Chula Vista .

While the staff was very friendly and the rooms were clean. Everything looked like it had seen better days. And it was very noisy and busy. Convenient to the highway was a positive. Sorry. Just my opinion.

The people gave good service. My rating is based off the installations. WE DID NOT HAVE HOT WATER!!!!, my grandma, my uncle and myself had to shower in cold water, the front desk agent said if we needed we could borrow a key to a non smoking room to shower but we could not change to that room ( my uncle smokes). Paying full on price for a place that doesn’t even get hot water is wrong.

Very noisy. People partying all night. We could not sleep the whole night.

Nice hotel and personable staff but it's ruined by the scum that hang around the place. I felt the need to be armed just to go outside for a cigarette. The A/C is insufficient as well. I was sweating all night but it was freezing in the bathroom.

Good economic place to stay, not so close to beaches or sea world. But easily drivable with in 15 miles

Broadway Chula Vista CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Within a short walk of Chula Vista Nature Center, Hotel Palmeras Chula Vista is within a mile (2 km) of Chula Vista Center. This 88-room hotel has in-room conveniences like microwaves, coffee makers, and LCD TVs.


Rooms

All 88 rooms provide microwaves, coffee makers, and phones. Guests can expect to find free WiFi and LCD TVs with satellite channels. Desks and free toiletries are also standard. Weekly housekeeping is available.


Property features

At Hotel Palmeras Chula Vista, guests have access to free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room

1 King Bed and 1 Queen Bed | Sleeps 2

Single Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Studio

1 Queen Bed | Sleeps 2

Guest reviews for Hotel Palmeras Chula Vista

Everyone (21) Couples (6) Business (1) Family (6) Other (2)
1
Everyone

The property didn't have secure parking. There was activity all night long of cars coming and out of thr area.

By , from Chula Vista, CA on Jan 31, 2021

Review comment responded on Feb 1, 2021

Salvador, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be addressing the concerns you outlined. We value your feedback and regret the inconvenience caused to you. We hope you will give us another opportunity to serve you in the future.

1
Everyone

By on Jan 3, 2021

Review comment responded on Jan 5, 2021

Thank You

1
Everyone

By on Oct 8, 2020

Review comment responded on Oct 13, 2020

Thank you for your rating

4
Everyone

The property is remodeled, room wise at least.... I definently do not appreciate the cleaning staff entering my room IF THEY ARE NOT CLEANING ANYTHING.....otherwise my stay was quiet

By , from National City, San Diego on Sep 10, 2020

Review comment responded on Sep 11, 2020

Thank you for your review, We do apologize for the inconvenience and will be speaking to our staff in regards to this issue.

1
Family

I don’t recommend staying here. Any other place is an improvement. I understand that it was a holiday weekend but that should not change the cleanliness of a place. The first room I was given had a clogged toilet and went I reported it the the front desk I was told that maintenance was sent to the wrong room. I never expected to find a toilet full off poop and a non smoking room that had cigarettes butts in the room. They offered to put me in a second room and it was better however there were dead cockroaches outside the door and a heavy odor of pesticides. The shower had a used bar of soap in it and the counter under the tv had a used syringe on it.... totally unexceptionable but the clerk made it seem like it was normal. I did not stay and am still waiting on my refund and deposit for the room to be refunded as well.

By on Sep 9, 2020

Review comment responded on Sep 9, 2020

Thank you for taking the time to review our hotel.We apologize for the issues that occurred during your stay. We will be taking action and speaking to our staff. Refunds do take 3-5 business days to be back into your count. If you have not been issued your refund by the days given please give our hotel a call to better assist you.

5
Everyone

By on Feb 20, 2020

Review comment responded on Feb 21, 2020

Dear Anonymous, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, General Manager Vagabond Inn

5
Family Family

Excelent service easy to get everywhere and nice neighborhood

By on Feb 2, 2020

Review comment responded on Feb 4, 2020

Dear Guest, Thank you for sharing your experience with us and how convenient it was. We hope to see you soon at Vagabond Inn

4
Partner Couples Business Business

They have a nice cold breakfast I was expecting a hot meal with this cold weather

By on Jan 10, 2020

2
Everyone

Old dirty and buggy. Didn’t have my reservation so had to call Orbitz. Room is old with lots of bugs

By on Oct 26, 2019

Review comment responded on Feb 7, 2020

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, General Manager Vagabond Inn

2
Partner Couples

walls dirty and not even painted all the way. there was some brown stains on the walls, ceiling and curtains. looks like they started repairs or remodeling and stopped half way.

By on Aug 18, 2019

Hotel Palmeras Chula Vista

230 Broadway, Chula Vista, CA 91910
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