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Recent guest reviews

I love everything about this hotel,friendly staff and great location

I liked that it’s located across the river walk. It’s also near Michigan Ave and close to Millenium Park area. The hotel however is very noisy. The constant doors being closed at all hours is annoying. There are some spots where there is a need for some TLC. In the bathrooms and room furnitures are examples.

Property is in a great location, rooms are nice. Staff is rude and unhelpful and not compassionate at all. Hotel policies make checking in cumbersome and agitating.

Everyone was very professional and kind. The room was beautiful and spacious. We were able to check in early and had to real issues with anything outside of the elevator getting crowded which was expected considering that it was NYE. Honestly, it was a great stay and close to public transportation.

Great location. Staff was very good. A few small cosmetic issues like bathroom needing a new calk job. Otherwise excellent and would stay there again.

We stayed on the 37th floor, it was a beautiful view. My room was nice and spacious. They have a great workout facility for a hotel, however, they do not have a pool for people and children interested in swimming. They also don’t have microwaves available. I believe they told me they only had a few in the building and they were being loan out to residents at the time. So good to go is a waste for later on. Lastly, on the 37th floor, in my room, I could smell sewage coming from the bathroom. Overall, a great location, less than a block from Michigan Ave.

The property is located in the heart of the city which is very convenient to shopping and fine dining

Great location, nice sized rooms, for being so nice of a hotel the bathroom wasn't the best and the beds were a little firm but the pillows were awesome! I would stay again.

The property was pretty, the bar/restaurant was really good. Our room was great until I used the shower, water backed up, other peoples "stuff" coming back into the tub, yuck! Told counter person, she said sorry. Sad, I had to rewash my feet after my shower.

Great location. Friendly staff made check in and out easy.

E Wacker Dr Chicago IL

Hotel highlights

  • Walking distance to Chicago Theatre and Michigan Avenue
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in The Loop, Royal Sonesta Chicago Riverfront is adjacent to Chicago Riverwalk and within a 5-minute walk of other popular sights like Chicago Theatre. This 334-room, 4-star hotel has a 24-hour fitness center along with free in-room WiFi and a 24-hour business center.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

All of Royal Sonesta Chicago Riverfront's 334 individually furnished rooms provide iPod docks, refrigerators, and coffee makers. 37-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other amenities include free local calls, safes, and ironing boards.


Property features

Guests of Royal Sonesta Chicago Riverfront enjoy a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 67.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Room, 1 King Bed, River View (Preferred)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub (Mobility, Columbus Residences)

1 King Bed | Sleeps 2

Deluxe Suite

1 King Bed | Sleeps 2

Guest reviews for Royal Sonesta Chicago Riverfront

Everyone (71) Couples (9) Family (23)
5
Everyone

By on Mar 19, 2020

Review comment responded on Mar 20, 2020

Dear guest, We appreciate you taking the time to leave us with your high score during these unprecedented times. Join us again as you are able! Warmly, Royal Sonesta Chicago Management

5
Everyone

By on Mar 10, 2020

Review comment responded on Mar 11, 2020

Hello guest, Thank you for your high score! We cannot wait to have you back with us. All the best, Royal Sonesta Chicago Management

4
Everyone

By on Mar 6, 2020

Review comment responded on Mar 17, 2020

Dear guest, Thank you for sharing your positive score with us, and we hope to see you again as circumstances allow. Best, Royal Sonesta Chicago Management

5
Everyone

By on Mar 2, 2020

Review comment responded on Mar 2, 2020

Hello guest, Your top score makes our morning! Until next time! With regards, Royal Sonesta Chicago Management

5
Family

I love everything about this hotel,friendly staff and great location

By on Feb 22, 2020

Review comment responded on Feb 24, 2020

Dear guest, We loved having you with us in Chicago! We hope you'll come back 'home' for a return stay very soon. All the best, Royal Sonesta Chicago Management

4
Family Family

I liked that it’s located across the river walk. It’s also near Michigan Ave and close to Millenium Park area. The hotel however is very noisy. The constant doors being closed at all hours is annoying. There are some spots where there is a need for some TLC. In the bathrooms and room furnitures are examples.

By , from Miami Florida on Feb 18, 2020

Review comment responded on Feb 19, 2020

Dear Damigs, Thank you for sharing your valued feedback with us, which we will take to the appropriate departments. We're glad our location on The Loop shone for you, and we hope you'll remember us the next time you're in the city. All the best, Royal Sonesta Chicago Management

2
Partner Couples

Property is in a great location, rooms are nice. Staff is rude and unhelpful and not compassionate at all. Hotel policies make checking in cumbersome and agitating.

By on Feb 10, 2020

Review comment responded on Feb 11, 2020

Dear guest, While we're glad our location worked well for you, and you enjoyed your room once settled in, we share in your concern that you did not feel the warmth and welcome we strive to convey to every guest upon arrival. We hope to have the opportunity to showcase a more authentic welcome one day. Kindly, Royal Sonesta Chicago Management

5
Everyone

By on Feb 1, 2020

Review comment responded on Feb 1, 2020

Thanks for staying at The Royal Sonesta Chicago Riverfront! We hope you can join us again should you find yourself in the Windy City!

4
Everyone

By on Jan 30, 2020

Review comment responded on Jan 31, 2020

Thank you for taking a post stay survey. We are glad you enjoyed your stay and look forward to welcoming you back!

4
Everyone

By on Jan 30, 2020

Review comment responded on Jan 30, 2020

Thank you for taking a post-stay survey. We noticed the score provided was less than satisfactory, was there any specific feedback you were able to share with us?

Royal Sonesta Chicago Riverfront

71 E Wacker Dr, Chicago, IL 60601
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