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Recent guest reviews

Other than the hotel location I didn't like a thing about my stay. The room was super dirty the bed sheets were smelly and dusty. I couldn't sleep because of the smell. We booked two nights but I checked out in the middle of the first night. I asked for a refund for the second night but the stuff was super rude to us and unprofessional. Not only this but you have to pay $50 a night for parking.. horrible experience I definitely don't recommend this at all.

Good location. It closes to many place. It very clean

The room was beautiful, we were excited when we arrived but that all wore out almost immediately. It was very obvious that the carpet had not been vacuumed- there was powder by bed, crumbs in the living area and what looked like dirt by the tv. There was pink stuff dried up on the sink & the bathroom door had dried water marks & hand marks on it. Pretty disappointing since its a “luxury” hotel.

The rooms were old, tired, and cheaply done but the halls and lobby were really nicely done. There was no counter space for makeup, blow dryer, or to put anything down The shelves were ridiculous and cut put leave no practical space. Blankets did not exist, no coffee on the room and their coffee shop didnt open on time. The elevators are so small that at 630 am expect to wait for 3 elevators to go downstairs. The enter hotel was janky but the location is great. However, I will never go back and i am there weekly for work.

It was ok staff seemed a lil busy so we kinda got lost trying to find the parking location

Very quick check in, and the room was amazing with a great view!

Great property and great location. Staff was excellent!

Needs an update, dirty, cramped and way too expensive, not worth the money. Tiny and slow elevators, had to walk down the stairs from the 16th floor

Stay here 5 times Staffs are very professional, helpful and friendly.

Great location, easy check in, everyone was very nice and helpful

The Raffaello Hotel is not a 4-star hotel. Of the three suites we checked out, all three had damaged walls, dirty carpet, and very loud air conditioning units. Certain front desk staff were very unhelpful and dismissive of the condition of the hotel. Based on the condition of the rooms, I would not stay here again.

E Delaware Pl Chicago IL

Hotel highlights

  • Walking distance to John Hancock Center and Water Tower Place
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in Near North Side, Raffaello Hotel is adjacent to John Hancock Center and within a 5-minute walk of other popular sights like Water Tower Place. This 170-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a health club.


Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in Italian cuisine.


Rooms

Raffaello Hotel's 170 rooms provide iPod docks, microwaves, and free weekday newspapers. Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

Raffaello Hotel offers a health club, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 67.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this boutique hotel include laundry facilities, an ATM, and a garden.

Room options

Deluxe Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Suite, 1 King Bed with Sofa bed (ADA)

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Studio Suite

2 Double Beds | Sleeps 4

Guest reviews for Raffaello Hotel

Everyone (52) Couples (108) Business (57) Family (68) Friends (42) Other (26)
1
Friends Business Business

Other than the hotel location I didn't like a thing about my stay. The room was super dirty the bed sheets were smelly and dusty. I couldn't sleep because of the smell. We booked two nights but I checked out in the middle of the first night. I asked for a refund for the second night but the stuff was super rude to us and unprofessional. Not only this but you have to pay $50 a night for parking.. horrible experience I definitely don't recommend this at all.

By on Mar 25, 2020

4
Everyone

By on Jan 3, 2020

5
Everyone

By on Dec 8, 2019

5
Everyone

By on Nov 26, 2019

5
Partner Couples Friends

Good location. It closes to many place. It very clean

By on Oct 11, 2019

5
Everyone

By on Oct 3, 2019

3
Family with small children Family

The room was beautiful, we were excited when we arrived but that all wore out almost immediately. It was very obvious that the carpet had not been vacuumed- there was powder by bed, crumbs in the living area and what looked like dirt by the tv. There was pink stuff dried up on the sink & the bathroom door had dried water marks & hand marks on it. Pretty disappointing since its a “luxury” hotel.

By on Jul 28, 2019

2
Business Business

The rooms were old, tired, and cheaply done but the halls and lobby were really nicely done. There was no counter space for makeup, blow dryer, or to put anything down The shelves were ridiculous and cut put leave no practical space. Blankets did not exist, no coffee on the room and their coffee shop didnt open on time. The elevators are so small that at 630 am expect to wait for 3 elevators to go downstairs. The enter hotel was janky but the location is great. However, I will never go back and i am there weekly for work.

By on Jul 19, 2019

4
Everyone

By on Jul 14, 2019

4
Partner Couples

It was ok staff seemed a lil busy so we kinda got lost trying to find the parking location

By on Jul 13, 2019

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