I stayed one night for business at this Hyatt every time for the last 4 years. Clean, the room is big with a comfy desk area to work and a living room to enjoy the stay.
Gorgeous view of Morton Arboretum and surrounding area from room. Very convenient location. My wife and I enjoyed our couple’s weekend at this property. We are planning to return.
At check in, I was given a key to a room that had already been assigned to guests. I conveniently walked in on them. Cleanliness was poor. This is the last time I stay at this property.
there was a very musty smell inside the room. i had to re-wash all of the clothes I brought with me even the ones i didn't wear because they smelled so bad the next day
Good experience
I loved their heated pool and the hot tub.
The place is a bit old but nevertheless it is very nice and clean. I booked a room with two double beds and to my surprise it came with a little sitting area. My only beef are the potholes on the street leading to the property which, I guess, isn't really their fault.
Words cannot begin to describe the experience that my wife and I had at this hotel upon arrival for our five year wedding anniversary celebration celebration. Everything that we look forward to about the hotel from room service to the pool is it even the hotel or a restaurant being open all of the above were closed with no mention of it on the website so you just had to show up and find out that everything was closed no fresh towels our first room did not have hot water it was a flat out disaster and again this was to celebrate our five year wedding anniversary it was a total drag will never stay here again please do yourself a favor and do not stay here
I was thoroughly disappointed. This appears to be a nice upscale hotel which is why I picked it. My first room had no hot water. I called down to the desk and he told me he’d send someone up. 2 hours goes by nobody came and no hot water. I had to go downstairs and request a new room. The restaurant and pool are still closed because of corona even though we have moved past those restrictions in this state. The showers need some Major updating for this style of hotel. It’s the same style shower as you’d see at a red roof in. And the water doesn’t drain well at all. Only One ice machine seemed to work on floor 9. Even though there was one on our floor it didn’t work either. I would not recommend this place.
The room was freezing. Took hours to warm up. Kept my coat on.
Never clean the room, never called asked if we needed more towels, trash, essentials, etc etc. no kind of customer service
Clean nice staff they didn’t bother you and when I left and came back the bed and everything was back fresh no matter what time of the day i left Since I was there 3 days
Close to my reason for being in town, arrived at night and there could have been more lighting in parking lot
Within a short walk of Morton Arboretum, Hyatt Regency Lisle near Naperville is within 2 miles (3 km) of Sea Lion Aquatic Park. This 317-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Guests can expect free WiFi and LED TVs with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. IPod docks, sitting areas, and refrigerators are also standard.
At Hyatt Regency Lisle near Naperville, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and express check-out.
I stayed one night for business at this Hyatt every time for the last 4 years. Clean, the room is big with a comfy desk area to work and a living room to enjoy the stay.
Hi Jane,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
Gorgeous view of Morton Arboretum and surrounding area from room. Very convenient location. My wife and I enjoyed our couple’s weekend at this property. We are planning to return.
Hi Dennis, We appreciate you for choosing our hotel. We always strive to provide the best accommodation and are glad you had a wonderful time, especially with the hotel's convenient location. We look forward to hosting you again and providing another wonderful experience on your return!
At check in, I was given a key to a room that had already been assigned to guests. I conveniently walked in on them. Cleanliness was poor. This is the last time I stay at this property.
Hello John, We are very sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken. Please know that this is not the experience we wanted you to have and we hope that we will be given another chance to prove ourselves.
there was a very musty smell inside the room. i had to re-wash all of the clothes I brought with me even the ones i didn't wear because they smelled so bad the next day
Hello Katarzyna, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,
It is such an achievement to learn that you had an excellent stay with us. It is always our goal to surpass our guests' expectations and we are very pleased to hear of our success in this ambition. Thank you so much, and we hope to see you again soon!
Hello Jelante,We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,
Good experience
Hello NARAYAN, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
I loved their heated pool and the hot tub.
Thank you for your feedback and staying with us
Thank you for your review. See you soon!
Hi Syvannia,We're thrilled that you had a great experience during your stay with us and enjoyed the comfy desk and living room. Your positive feedback means the world to us, and we can't wait to host you again on your next visit!