Extended Stay America - Chicago - Westmont - Oak Brook2.5 out of 5.0
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Recent guest reviews
When we walked into the first room we were given I noticed the bedspread was pretty dirty as I went to lay my bag on it. We had just been shown to the room so I called the front desk and the girl apologized and walked over to us with our new room key. Walked into the second room which seemed clean and our stuff down. Weve stayed at other extended stays, and unlike this one they usually keep pots and pans and the like in the room. Not here, Im not sure if its because they think theyd get stolen or whatever but you have to ask the front desk for stuff that you need. We went out to eat somewhere as we decided we'll ask them for the stuff later and go shopping for some food. When we got back to the hotel we went to the front desk with a list of stuff we needed, when my roomate came back to the room we realized we got a half assed set up. Pans but no spatula, 2 forks and 1 working knife and a knife that seemed it had been at the bottom of the ocean for about 20 years with the amount of rust it had on it, 1 cup etc etc. we had to go back and switch out the knife, get a spatula, ask for another cup (which we were told if disposable was ok because they needed to wash things) which is fine it was just annoying at this point. When we finally did start cookig dinner they called us from the front desk to ask if we were ok because the fire alarm went off in our room, which we didnt hear, but apparently id continue going off everytime we cooked. When we went to bed the sheets had a little
Floor was not clean close to the walls. Found long black hairs on bed sheet for pull out sofa. Bathroom sink was cracked and was patched. Why not replace it. Just looked tacky. Won't be ever staying at Extended Stay again.
I will never go back to that hotel bugs in 3 rooms
Overall I can say that this place have offered good service and value for the money. The location is with in the 5 minutes drive to two malls in the area. The property is located in a safe place and easy access to highway, Restaurants, shopping. The landscaping outside the property is maintained well and it looks like they have recently renovated the rooms and and the furniture, fixers, wall paints, bathroom and everything else looks like new but the couple things needs improvements like mattresses were clean but not comfortable and the hallways/corridors were little smelly and needs more fresh air so that they feel fresh. They have tiny breakfast room and offered free breakfast with Coffee, Fresh fruits, Pastries, Cereal Bars etc. Overall I am not disappointed at all and I can stay there in the future if I need to.
I have never had such a pathetic and bad hotel stay, from staff to room cleanliness, everything was worse possible
Nice good clean near to freewayNice good clean near to freewayNice good clean near to freeway
This was a good hotel, I wouldn't call it great, but for the price I can't complain. The hotels closer to the airport were running $300+ a night. Grab and go breakfast was just what I needed for my early morning trek to ORD.
I knew we would be staying at an Extended Stay motel, the accommodations were beyond what we expected all the way to the thoughtful furnishings in the kitchen that included a can opener and cook book.
Pro - Overall, cannot beat bang for your buck. It was my first stay at an extended stay and it was pretty darn good. Room was clean and place was in good location with good access. Cons - I had to go to the front desk to get my own coffee. There was no shampoo/conditioner in bathroom. I had to leave the room to talk to the front desk because they didn't pick up the phone any of the 6 times we called....
Visit family - location was important
Outside looks nice,inside was ok. I went and pulled the sheets back and it was very dirty, hairs and dirt. I was going to sleep on the counter since it looked like the bed had bedbugs. I went down to to the front desk and they put me in another room. The bed was a little better. this one had a 4x8 sheet of plywood under the mattress. No remote for the TV and the hairdryer did not work. Will not be back.
Don't expect too much for the price. Nothing special just a room room to sleep in and a shower. Can't beat the price though.
Clean and quiet. I could not find good written info in the room describing the amenities. I wish they offered free internet.
The hotel was great for what I needed. I needed an inexpensive hotel in a good location. The hotel does not offer nightly cleaning. If you're looking for the special perks of someone making your bed, leaving a mint and changing towels daily...not here. If you're self sufficient, staying for a longer period and want a thrifty deal, you've found it. They should air out the rooms and clean more often than once a week. The room was a little stale on entry. Turned the AC on full tilt for a bit and the room was aired out and fine.
the room was fine.
Service was excellent at the Homestead Chicago-Westmont. I was accidently assigned a smoking room and the manager quickly found a non-smoking room for me at check-in.
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located within 2 miles (3 km) of Ty Warner Park, Extended Stay America - Chicago - Westmont - Oak Brook places you within a few miles (5 km) of Gregg House Museum. This hotel has 140 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Veterans Memorial Park and Oak Brook Golf Course are also nearby.
Free on-the-go breakfast is included with your stay.
The 140 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
Extended Stay America - Chicago - Westmont - Oak Brook features free WiFi in public areas, a meeting room, and coffee in a common area. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.