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Recent guest reviews

Nothing to like. Staff not friendly, no breakfast some minimal packaged goods

Most of staff was either new or rude and dismissive. I noticed this calling the hotel to notify them of our late arrival as well as in person at check in. Hotel and room were very clean, room is tiny. We found the bed to be uncomfortable. Something wrong with nearly every 'amenity' on site- 1st floor ice machine on the fritz, Pepsi machine only takes quarters and no change is available onsite, vending machine empty.

Do not book. As of June 3! 2021, it is boarded up - out of business.

It was closed

The hotel was boarded up. After traveling all day, this is what we found at 10pm. Orbitz refused to refund us!

4-15-21.. Horrible. This hotel is closed. Yes Orbitz allowed me to book a hotel that is closed. I made this reservations a month in advance in which is a busy season for this area. Myself and others drove for hours to find ourselves without lodging. I called Orbitz multiple times but could not speak to anyone based on their customer service being automated. I was able on my own find another hotel miles away and double the cost. Based on this experience I will never utilize Orbitz again..!

The building and the grounds could use some maintenance. Room was clean and the staff was accommodating.

I left a hair dryer diffuser and paid $25 to have it picked up by UPS. The owner was out of the country and manager was unable to access email to get label. I asked about faxing label and was told she did not have time to tape the label to the box she had put diffuser in. We stayed 3 nights and basically the only service provided was clean towels, the trash was left behind the door on one afternoon. Falsely advertisement for Breakfast and not even Hot Coffee in the Lobby.(

The staff were very friendly and everything in the hotel was clean and amazing.

The location is hard to find, has steep driveway with no guardrail, there is no sign on the building at all. The building is stark looking.

New building. Clean spacious room. Comfortable bed. Adequate size bathroom. Thin walls you hear noise from meighboring room. Basic breakfast. Free wifi. Free parking. Not far from city center.

Room was very clean. And the desk employee was very professional and offer great suggestions for things near by...

It was ok that’s all I have to say breakfast wasn’t like it was in north Charleston

The location was great. Go down the hill and your in the town. Keep up the great work. Thanks

I stayed in this hotel for two nights. Each night and morning was interrupted by noises from adjacent rooms such as random banging on walls or heavy footsteps, drawers slamming, and screaming or crying children. The room I stayed in had an off odor, bathroom had lots of former occupant's hair, and the hand held showerhead was grubby. If you have a young family this hotel might be a good choice due to great location off the main highway and other families staying there, but if you are looking for a clean and quiet hotel, this might not be the best choice for you.

The room very cozy and comfortable. Got a great night sleep; loved the bed.

Cleanliness friendly staff but no eggs for breaskfast

Songbird Forest Road Bryson City NC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Business center
  • Laundry facilities
  • 24-hour front desk

Microtel Inn & Suites by Wyndham Bryson City places you next to Nantahala National Forest and within 2 miles (3 km) of Great Smoky Mountains Railroad. This 59-room hotel welcomes guests with conveniences like free in-room WiFi, a business center, and laundry facilities.


Rooms

Microtel Inn & Suites by Wyndham Bryson City's 59 air-conditioned rooms provide free long-distance calls and free local calls. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Hair dryers are also standard.


Property features

Microtel Inn & Suites by Wyndham Bryson City features free WiFi in public areas, conference space, and a business center. You'll find RV, bus, and truck parking. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has laundry facilities.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 4

Room, Accessible

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Bryson City

Everyone (25) Couples (7) Family (2)
2
Friends

Nothing to like. Staff not friendly, no breakfast some minimal packaged goods

By on Oct 24, 2021

Review comment responded on Dec 22, 2021

Thank you for your feedback Angela. We are saddened to hear you did not enjoy your stay with us. We hope that you will give us another try to make it up to you. Until next time .. take care, stay safe and Merry Christmas to you and your family!

3
Partner Couples

Most of staff was either new or rude and dismissive. I noticed this calling the hotel to notify them of our late arrival as well as in person at check in. Hotel and room were very clean, room is tiny. We found the bed to be uncomfortable. Something wrong with nearly every 'amenity' on site- 1st floor ice machine on the fritz, Pepsi machine only takes quarters and no change is available onsite, vending machine empty.

By on Oct 21, 2021

1
Everyone

Do not book. As of June 3! 2021, it is boarded up - out of business.

By on Jun 7, 2021

1
Everyone

It was closed

By on May 23, 2021

1
Partner Couples

The hotel was boarded up. After traveling all day, this is what we found at 10pm. Orbitz refused to refund us!

By on May 9, 2021

1
Friends

4-15-21.. Horrible. This hotel is closed. Yes Orbitz allowed me to book a hotel that is closed. I made this reservations a month in advance in which is a busy season for this area. Myself and others drove for hours to find ourselves without lodging. I called Orbitz multiple times but could not speak to anyone based on their customer service being automated. I was able on my own find another hotel miles away and double the cost. Based on this experience I will never utilize Orbitz again..!

By on Apr 23, 2021

4
Partner Couples

The building and the grounds could use some maintenance. Room was clean and the staff was accommodating.

By , from Hollywood SC on Nov 4, 2020

2
Everyone

I left a hair dryer diffuser and paid $25 to have it picked up by UPS. The owner was out of the country and manager was unable to access email to get label. I asked about faxing label and was told she did not have time to tape the label to the box she had put diffuser in. We stayed 3 nights and basically the only service provided was clean towels, the trash was left behind the door on one afternoon. Falsely advertisement for Breakfast and not even Hot Coffee in the Lobby.(

By , from Morris Chapel TN on Oct 2, 2020

3
Everyone

By on Dec 21, 2019

5
Friends

The staff were very friendly and everything in the hotel was clean and amazing.

By on Nov 7, 2019

Microtel Inn & Suites by Wyndham Bryson City

82 Songbird Forest Road, Bryson City, NC 28713
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