- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Microtel Inn & Suites by Wyndham Bryson City
2.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 37 reviews
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Recent guest reviews
Clean spacious room. Conveniently located. Friendly staff.
We arrived and everything was fine (lady bugs in room but there were signs up informing everyone it was lady bug season). We got ready to go ride Polar express and when we came back our room had a horrible odor like someone was in our room smoking marijuana. My 5 year old said is there a skunk in here? Husband went to inform staff and was told sorry no other rooms available (11pm at night) my husband said then we will be leaving and then there was 1 room left so we switched. Hotel staff commented to my husband that he was just up in the room next door and didn’t smell anything. Which was funny because the second you got off the elevator you could smell it and it got stronger as you walked to our room. This visit was not what we had planned for our family vacation. Moving 2 kids at 11pm plus all our luggage not a easy task.
The room was spacious and had a small coffee maker,microwave and refrigerator, A new TV was installed while we were there, but there was no menu on the remote which made it difficult to quickly find a show to watch. An envelope was left on the side table for tips for the housekeeper of the room. As our room wasn't cleaned once and the housekeeper didn't seem to want to clean it another day, I didn't think about the envelope much. I have traveled the USA and Europe extensively and have never had a situation with a hand-written envelope asking for tips before. The hotel is located on a hill and just far enough away from Bryson City (minutes) to feel as if you're in the country, but close enough to get to restaurants, shops etc.
The desk staff was very helpful, but the room staff did not do a very good job.The day I arrived one bedspread had dog hair on it even though the desk said it was not a "dog friendly" room. It was no brought in by me because my dog at home has longer hair. On request the spread was replaced. The next day the Kleenex dispenser which was empty was not refilled. I had to go get a box and replace it myself.
great only spent one night but staff was great lady on frount desk was very nice will stay again
On the day of check-in, the woman running the front office called to tell us that she was going to have to cancel our room because our credit card was denied. We gave her two more credit card numbers what she instantly said were denied. We thought it was a scam and color credit card companies. Turns out she never even called to run her credit card numbers. We believe she was attempting to give away our room at a higher rate as rooms were sold out for the eclipse!
The room was dirty, hair on everything. Carpet had rips and huge stains. Staff was slow at check in(more worried about his cell phone call he was on then checking us in). Check out took forever because no one was at the desk. Had to hunt someone down. Overall horrible experience and you couldn't pay me to stay there again.
When we arrived the front desk looked bothered. we asked for vending and she said go to 2nd floor, there was nothing. she replied owell I thought there was I guess I can sell you something here at the desk...really? Tub had hair, sheets had hair, it was gross. Saturday night the smell of pot as we walked in the front door was overwhelming. We got on the elevator and nothing happened, we pressed buttons again, nothing. The front desk guy acted unconcerned about it all. We took the stairs and Sunday morning there was an out of order sign on the elevator. Very disappointed in the whole experience.
We came to enjoy the Smokey Mountains. This served as a good home base. We had a great time
Only one night but enjoyed the stay. Nice location, close to everything but quite. good management and very clean. Will stay here again when business brings me to Bryson City.
Hotel was perfect.Near small town.Just what we were looking for.Hotel is quiet and staff is great.
The room was clean. There were 2 lights burned out. However, I did not tell them until checkout. The coffee was good. I was disappointed that no fruit was on the breakfast bar. I have stayed in a Microtel in WV that had a larger variety for breakfast.
The hotel was completely empty. We somehow got the handicapped room on the first floor. We asked for a late check out and were told since they were completely dead they could not offer us that. The beds were uncomfortable. It's an ok place to rest your head for a cheap amount. The rooms were clean.
THIS IS A NICE PLACE. NICE STAFF. EASY ACESS, PET FRIENDLY
We arrived at about 2:00 am, very tired, we had reservations and had called on the way to confirm, the desk lady was unpleasant and very unfriendly, not very welcoming. We stayed three days and had to have our keys reset on two of the three days, that got annoying. Housekeeper was pleasant and helpful, rooms were clean. Daytime attendants were helpful and pleasant, but not the older lady at midnight, bordered on rude..
Girl at front desk was very helpful. she let us arrive a little before check in as we were there for the funeral and had to re- dress before going to funeral home. Also gave good directions to funeral home. the rooms were nice and clean, We felt very safe. thanks
Spent 2 nights a the Microtel In Bryson City. Very nice hotel at a good price. Great Breakfast and more than basic. Very clean. Not in down town and no pool
Hotel was close to rafting, right off the highway, close to food. Staff was nice and rooms were clean. My only complaint is that the TV was surprisingly small for a hotel room these days...
A very friendly staff and clean room make our journey very comfortable. The hotel location was excellent to take a shot for beautiful coloring early in the morning.
Good What else do you want to know???????????????It was better than most but not as good as others. No Fridge. One dirty bath rag in bath room
Hotel highlights
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Business center
Microtel Inn & Suites by Wyndham Bryson City places you within 2 miles (3 km) of The Storytelling Center of the Southern Appalachians and Great Smoky Mountains Railroad. This hotel has 59 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Smokey Mountain Trains Museum and Nantahala Brewing Company are also near this Bryson City hotel.
Dining
Free continental breakfast is offered each morning.
Rooms
Microtel Inn & Suites by Wyndham Bryson City's 59 air-conditioned rooms provide free local calls. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Hair dryers are also standard.
Property features
Microtel Inn & Suites by Wyndham Bryson City features free WiFi in public areas, conference space, and a business center. You can take advantage of free parking if you drive. This hotel also has laundry facilities.
Guest reviews for Microtel Inn & Suites by Wyndham Bryson City
awesome
Everyone
Clean spacious room. Conveniently located. Friendly staff.
horrible stay
Everyone
We arrived and everything was fine (lady bugs in room but there were signs up informing everyone it was lady bug season). We got ready to go ride Polar express and when we came back our room had a horrible odor like someone was in our room smoking marijuana. My 5 year old said is there a skunk in here? Husband went to inform staff and was told sorry no other rooms available (11pm at night) my husband said then we will be leaving and then there was 1 room left so we switched. Hotel staff commented to my husband that he was just up in the room next door and didn’t smell anything. Which was funny because the second you got off the elevator you could smell it and it got stronger as you walked to our room. This visit was not what we had planned for our family vacation. Moving 2 kids at 11pm plus all our luggage not a easy task.
pleasant hotel. close to the city
Everyone
The room was spacious and had a small coffee maker,microwave and refrigerator, A new TV was installed while we were there, but there was no menu on the remote which made it difficult to quickly find a show to watch. An envelope was left on the side table for tips for the housekeeper of the room. As our room wasn't cleaned once and the housekeeper didn't seem to want to clean it another day, I didn't think about the envelope much. I have traveled the USA and Europe extensively and have never had a situation with a hand-written envelope asking for tips before. The hotel is located on a hill and just far enough away from Bryson City (minutes) to feel as if you're in the country, but close enough to get to restaurants, shops etc.
nice, but lacking.
Everyone
The desk staff was very helpful, but the room staff did not do a very good job.The day I arrived one bedspread had dog hair on it even though the desk said it was not a "dog friendly" room. It was no brought in by me because my dog at home has longer hair. On request the spread was replaced. The next day the Kleenex dispenser which was empty was not refilled. I had to go get a box and replace it myself.
Everyone
great only spent one night but staff was great lady on frount desk was very nice will stay again
budget
Everyone
On the day of check-in, the woman running the front office called to tell us that she was going to have to cancel our room because our credit card was denied. We gave her two more credit card numbers what she instantly said were denied. We thought it was a scam and color credit card companies. Turns out she never even called to run her credit card numbers. We believe she was attempting to give away our room at a higher rate as rooms were sold out for the eclipse!
terrible hotel
Everyone
The room was dirty, hair on everything. Carpet had rips and huge stains. Staff was slow at check in(more worried about his cell phone call he was on then checking us in). Check out took forever because no one was at the desk. Had to hunt someone down. Overall horrible experience and you couldn't pay me to stay there again.
loved the view
Everyone
When we arrived the front desk looked bothered. we asked for vending and she said go to 2nd floor, there was nothing. she replied owell I thought there was I guess I can sell you something here at the desk...really? Tub had hair, sheets had hair, it was gross. Saturday night the smell of pot as we walked in the front door was overwhelming. We got on the elevator and nothing happened, we pressed buttons again, nothing. The front desk guy acted unconcerned about it all. We took the stairs and Sunday morning there was an out of order sign on the elevator. Very disappointed in the whole experience.
mountain views
Everyone
We came to enjoy the Smokey Mountains. This served as a good home base. We had a great time
nice stay
BusinessTravelers
Only one night but enjoyed the stay. Nice location, close to everything but quite. good management and very clean. Will stay here again when business brings me to Bryson City.
