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Comfort Suites University - Research Park

2.5 out of 5.0

Recent guest reviews

Overall my stay was very good. We had no problem checking in and the room was just right, not to hot and not to cold, we did not have to change the temperature. The breakfast was good and I appreciated that coffee was available even after breakfast.

There were serious maintenance issues with my room which I had to report multiple times before they would respond. The staff moved me to a different room which smelled of sewage. Had to request yet another room, which was given despite my being just told they were fully booked, even though the empty parking lot arguing otherwise.

The hotel was nice, clean and had a decent breakfast each morning.

Nice stay. Good breakfast. Would recommend to others.

Enjoyed the stay. Will be glad when all the construction around the hotel is finished.

Nice hotel. Super small gym. Didn't speak to much staff. Clean and comfy room. Loved the lights on top of roof!

good hotel for money saver and very close for my bussineed. I'll be back again thank you,

I was really happy with the hotel. My room was nice and clean. The bed was very comfortable and the bathroom was spotless. I had a good night sleep and breakfast was very good. The hotel staff was off for Thanksgiving, but it didn't matter. We were still able to get clean towels. I had a great time and was able to visit my family with no problems. We were only about 5 minutes from my brother's house.

Hotel was clean, comfortable and just right for our one night stay while attending a concert at the PNC Music Pavilion. Free breakfast was good. Some hot dishes such as scrambled eggs, bacon etc. Staff was pleasant. Would stay here again.

Nice, comfortable and quiet only spent about 5 hrs a night here due to work.

Very clean. Very comfortable beds. Large room with small refrigerator, mini coffee / tea maker, wardrobe for hanging clothes, desk, multiple easy-to-reach electric outlets for charging our electronics. Easy Wi-Fi access. Breakfast included freshly made waffles, cold cereal, scrambled & hard boiled egss, toast, muffins, fresh bananas, yogurt. Plenty of restaurants nearby . Outdoor pool was clean & nice to have, though the view of the parking lot & huge power station wasn't attractive. Overall, this hotel was a great value for our family.

I needed a place to stay for a couple of months while in transition in my move. Comfort Suites was a great place to do that-- it was clean, friendly and a great place to stay!

We found this hotel to be very clean, nice and modern. The staff was friendly and the breakfast was very nice. Would definitely go back

My husband and I stayed here for one night for a concert in Charlotte. The room was more than I expected, the bed was comfortable, the shampoo & conditioner were in squeeze bottles (I have a thing about that...you can't get the wash out of the bottle if it's not the squeeze kind!). I would stay here again without a doubt.

The staff was friendly and we enjoyed out stay. The amenities were great. We did find a bug but it was only one. Everything else was clean.

The front desk agent, Brittany was great. Very helpful, kind and accommodating. The hotel wad okay when you first walk in but nothing to attire home about. However, it smelled of smoke and was a bit out of date. The room was overall small and dark. The carpets were badly stained and the tv was a 19 inch box tv. I didn't know they still made those!! The cable reception was horrible and each channel had static. The bathroom was bright and clean, though. My children enjoyed the breakfast and I would rate it a 6. This is a hotel that you stay at if you are not looking for amenities or if you won't be in the room at all. Oh, the iron was horrible!!

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Handicap Accessible Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Guest reviews for Comfort Suites University - Research Park

Everyone (4) Business (4) Couples (1) Family (6) Friends (1)
5

location good

Families

Overall my stay was very good. We had no problem checking in and the room was just right, not to hot and not to cold, we did not have to change the temperature. The breakfast was good and I appreciated that coffee was available even after breakfast.

By , from Nassau on Mar 15, 2017

2
Everyone

There were serious maintenance issues with my room which I had to report multiple times before they would respond. The staff moved me to a different room which smelled of sewage. Had to request yet another room, which was given despite my being just told they were fully booked, even though the empty parking lot arguing otherwise.

By on Oct 13, 2016

Review comment responded on Oct 17, 2016

Thank you for taking the time to complete a review for our hotel. On behalf of our entire team I would like to apologize for failing to exceed your expectations. We will review your comments with our staff and will use them toward continued improvement at our property. We hope that you will give us another chance in the future so that we may personally show those improvement to you

4

difficult to see entrance on first visit.

Everyone

The hotel was nice, clean and had a decent breakfast each morning.

By on Sep 5, 2016

Review comment responded on Sep 7, 2016

Thank you for taking the time to complete a review for our hotel. We are happy to hear that you enjoyed your stay and hope to see you again the next time that your travels bring you to the Charlotte area.

4
Everyone

Nice stay. Good breakfast. Would recommend to others.

By on Aug 9, 2016

Review comment responded on Jan 1, 1970

Thank you for taking the time to complete a review for our hotel. We are happy to hear that you enjoyed your stay and hope to see you again in the near future.

4

business

Everyone

Enjoyed the stay. Will be glad when all the construction around the hotel is finished.

By , from Georgia on Mar 21, 2016

Review comment responded on Mar 23, 2016

Thank you for taking the time to complete a review for our hotel. We are happy to hear that you enjoyed your time with us and hope to see you again soon.

5

biz trip

BusinessTravelers

Nice hotel. Super small gym. Didn't speak to much staff. Clean and comfy room. Loved the lights on top of roof!

By on Sep 19, 2015

4

good trips

BusinessTravelers

good hotel for money saver and very close for my bussineed. I'll be back again thank you,

By on Jan 21, 2015

4

great place

Families

I was really happy with the hotel. My room was nice and clean. The bed was very comfortable and the bathroom was spotless. I had a good night sleep and breakfast was very good. The hotel staff was off for Thanksgiving, but it didn't matter. We were still able to get clean towels. I had a great time and was able to visit my family with no problems. We were only about 5 minutes from my brother's house.

By on Dec 2, 2014

4

pnc music pavilion stay

Families

Hotel was clean, comfortable and just right for our one night stay while attending a concert at the PNC Music Pavilion. Free breakfast was good. Some hot dishes such as scrambled eggs, bacon etc. Staff was pleasant. Would stay here again.

By on Sep 29, 2014

4

sleep and shower

BusinessTravelers

Nice, comfortable and quiet only spent about 5 hrs a night here due to work.

By on Sep 2, 2014