Desk clerks were friendly and helpful . Full breakfast was a bit skimpy , but adequate . I will stay with them on my next trip to Charlotte .
The staff was very helpful and professional. Breakfast could have been a little better.
It was very nice. Slept great, loved the pillows. Staff very nice and helpful.
Nice hotel and location. I think I would have enjoyed it more if I could have taken a hot shower.
It was a nice stay. I was in town for a 2 day training class. I was able to get a late checkout without a hassle. The tub was a nice surprise. I wished it would have been a bit more clean but it wasn't "nasty" by any means. The bed was comfy and the room was quiet. The breakfast was sufficient and the hotel in general was well maintained. If you are looking for glitz and glamour, this is not the hotel for you. If you are looking for functional and appropriate for a good night's sleep, you have found the best place for it. I would stay again.
My family and I chose Comfort Suites due to how many of us there were (three children and three adults). We needed a place to stay overnight while visiting the city, somewhere that we’d be comfortable and it wouldn’t be too expensive. The reviews for this hotel, price, and it’s proximity to the city, were great! Ms. Bina, the front desk manager, allowed us to check in early on Saturday (03/10/18) and was very nice. Our room had two queen-sized beds and a sofa bed, which would’ve been plenty for us. We needed extra soap and a toothbrush, and the hotel was quick to oblige. The problem arose when it was time for bed. We had two to a bed. When it came time to pull out the sofa bed, we found that it was full of various bits of debris, and the linen that we had asked for was not on the bed, but in a drawer. The sofa bed had not been attended to for some time. To be short, it was filthy. We called the front desk about it (it was around 8-9pm),and my mother-in-law requested that something be done to rectify this issue, and we were told that there was nothing that they could do because they didn’t have any housekeeping staff available to clean and make the bed. The front desk told her that since we booked with a third-party (Orbitz), that maybe they could discount our stay, which we disagreed with-but what can you do? I gave this hotel three stars still because the room, besides the sofa bed, appeared clean. The beds were comfy, and the hot breakfast was palatable.
Location, breakfast, bed comfort and staff all good. Overall room layout decent. Heard showers &/ or water at 1:30/2:00 am. & random ppl talking in hall. A/C fan helped somewhat to drown noise (I rater room comfort as OK bc of this). NOTE I am an avg sleeper, not light but not super deep. College daughter had no issues sleeping.
This was the best hotel experience I have ever had, the staff was wonderful (they even opened the pool for me!), the room was very clean and well stocked and the breakfast was wonderful. The front desk staff went out of their way to make sure I was accommodated and which I very much appreciated. Great hotel and will definitely return.
This hotel staff could not have been more friendly, more accommodating, more kind and helpful. I would highly recommend staying they were FABULOUS. The pool was closed for the season and it was unusually hot in Charlotte, they kindly opened the pool for me to enjoy! It was clean and they even called my room to let me know it was open and ready for me! The breakfast was wonderful, the woman that prepared and kept watch on the service was extremely attentive and friendly. The room staff did a wonderful job, my room was clean and well stocked. I just cannot say enough nice things, I WILL be there again. Thank you staff!!
Overall my stay was very good. We had no problem checking in and the room was just right, not to hot and not to cold, we did not have to change the temperature. The breakfast was good and I appreciated that coffee was available even after breakfast.
There were serious maintenance issues with my room which I had to report multiple times before they would respond. The staff moved me to a different room which smelled of sewage. Had to request yet another room, which was given despite my being just told they were fully booked, even though the empty parking lot arguing otherwise.
The hotel was nice, clean and had a decent breakfast each morning.
Nice stay. Good breakfast. Would recommend to others.
Enjoyed the stay. Will be glad when all the construction around the hotel is finished.
Nice hotel. Super small gym. Didn't speak to much staff. Clean and comfy room. Loved the lights on top of roof!
Located in University Place, Comfort Suites University - Research Park is 1.7 mi (2.7 km) from University of North Carolina at Charlotte and within a 15-minute drive of other popular attractions like Charlotte Motor Speedway. This hotel has 120 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 8:00 AM.
Comfort Suites University - Research Park's 120 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include coffee makers, free local calls, and ironing boards.
Guests of Comfort Suites University - Research Park enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, free newspapers, and laundry facilities.
Thank you for staying with us and your review is greatly appreciated!!
Thank you for staying with us!!
Desk clerks were friendly and helpful . Full breakfast was a bit skimpy , but adequate . I will stay with them on my next trip to Charlotte .
Thank you for staying with us!!
Thank you for staying with us and providing your feedback!
The staff was very helpful and professional. Breakfast could have been a little better.
Thank you so much for staying with us and providing your feedback!! We really appreciate your business
It was very nice. Slept great, loved the pillows. Staff very nice and helpful.
Thank you so much for your kind words and compliments. We value your business and hope to have the opportunity of hosting you again soon.
Nice hotel and location. I think I would have enjoyed it more if I could have taken a hot shower.
Thanks for taking the time to share your experience on Expedia. Most people don't bother to leave reviews about their stay, but we appreciate feedback that helps us better ourselves for future guests. We will strive to deliver great service consistently and hope that you will visit us again soon.
It was a nice stay. I was in town for a 2 day training class. I was able to get a late checkout without a hassle. The tub was a nice surprise. I wished it would have been a bit more clean but it wasn't "nasty" by any means. The bed was comfy and the room was quiet. The breakfast was sufficient and the hotel in general was well maintained. If you are looking for glitz and glamour, this is not the hotel for you. If you are looking for functional and appropriate for a good night's sleep, you have found the best place for it. I would stay again.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
On behalf of our entire staff thank you for staying with us and for rating your stay.,