after I check in my room was deactivated no given reason why.
It’s taking forever for me to Get me deposit back
It was ok this time to crowded they ran out of towels and wash clothes
Clean quiet the bed was very cozzy not many people.
Desk clerks were friendly and helpful . Full breakfast was a bit skimpy , but adequate . I will stay with them on my next trip to Charlotte .
The staff was very helpful and professional. Breakfast could have been a little better.
It was very nice. Slept great, loved the pillows. Staff very nice and helpful.
Nice hotel and location. I think I would have enjoyed it more if I could have taken a hot shower.
It was a nice stay. I was in town for a 2 day training class. I was able to get a late checkout without a hassle. The tub was a nice surprise. I wished it would have been a bit more clean but it wasn't "nasty" by any means. The bed was comfy and the room was quiet. The breakfast was sufficient and the hotel in general was well maintained. If you are looking for glitz and glamour, this is not the hotel for you. If you are looking for functional and appropriate for a good night's sleep, you have found the best place for it. I would stay again.
My family and I chose Comfort Suites due to how many of us there were (three children and three adults). We needed a place to stay overnight while visiting the city, somewhere that we’d be comfortable and it wouldn’t be too expensive. The reviews for this hotel, price, and it’s proximity to the city, were great! Ms. Bina, the front desk manager, allowed us to check in early on Saturday (03/10/18) and was very nice. Our room had two queen-sized beds and a sofa bed, which would’ve been plenty for us. We needed extra soap and a toothbrush, and the hotel was quick to oblige. The problem arose when it was time for bed. We had two to a bed. When it came time to pull out the sofa bed, we found that it was full of various bits of debris, and the linen that we had asked for was not on the bed, but in a drawer. The sofa bed had not been attended to for some time. To be short, it was filthy. We called the front desk about it (it was around 8-9pm),and my mother-in-law requested that something be done to rectify this issue, and we were told that there was nothing that they could do because they didn’t have any housekeeping staff available to clean and make the bed. The front desk told her that since we booked with a third-party (Orbitz), that maybe they could discount our stay, which we disagreed with-but what can you do? I gave this hotel three stars still because the room, besides the sofa bed, appeared clean. The beds were comfy, and the hot breakfast was palatable.
Location, breakfast, bed comfort and staff all good. Overall room layout decent. Heard showers &/ or water at 1:30/2:00 am. & random ppl talking in hall. A/C fan helped somewhat to drown noise (I rater room comfort as OK bc of this). NOTE I am an avg sleeper, not light but not super deep. College daughter had no issues sleeping.
This was the best hotel experience I have ever had, the staff was wonderful (they even opened the pool for me!), the room was very clean and well stocked and the breakfast was wonderful. The front desk staff went out of their way to make sure I was accommodated and which I very much appreciated. Great hotel and will definitely return.
This hotel staff could not have been more friendly, more accommodating, more kind and helpful. I would highly recommend staying they were FABULOUS. The pool was closed for the season and it was unusually hot in Charlotte, they kindly opened the pool for me to enjoy! It was clean and they even called my room to let me know it was open and ready for me! The breakfast was wonderful, the woman that prepared and kept watch on the service was extremely attentive and friendly. The room staff did a wonderful job, my room was clean and well stocked. I just cannot say enough nice things, I WILL be there again. Thank you staff!!
Overall my stay was very good. We had no problem checking in and the room was just right, not to hot and not to cold, we did not have to change the temperature. The breakfast was good and I appreciated that coffee was available even after breakfast.
Located in University Place, Comfort Suites University - Research Park is 1.1 mi (1.7 km) from University of North Carolina at Charlotte and within a 15-minute drive of other popular attractions like Charlotte Motor Speedway. This hotel has 120 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 8:00 AM.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Sofa beds, refrigerators, and microwaves are also standard.
Guests of Comfort Suites University - Research Park enjoy a gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and free newspapers.
after I check in my room was deactivated no given reason why.
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
It’s taking forever for me to Get me deposit back
We appreciate the time and effort to provide us with feedback on our deposit policy. We thank you for taking the time to rate our hotel and look forward to your next visit.
It was ok this time to crowded they ran out of towels and wash clothes
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Clean quiet the bed was very cozzy not many people.
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
On behalf of our entire staff thank you for staying with us and for rating your stay.,
Thank you for staying with us and your review is greatly appreciated!!
Thank you for staying with us!!
Desk clerks were friendly and helpful . Full breakfast was a bit skimpy , but adequate . I will stay with them on my next trip to Charlotte .
Thank you for staying with us!!
Thank you for staying with us and providing your feedback!
Hello Krystal,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.