Comfort Suites University - Research Park

The staff was very helpful and professional. Breakfast could have been a little better.

It was very nice. Slept great, loved the pillows. Staff very nice and helpful.

Nice hotel and location. I think I would have enjoyed it more if I could have taken a hot shower.

It was a nice stay. I was in town for a 2 day training class. I was able to get a late checkout without a hassle. The tub was a nice surprise. I wished it would have been a bit more clean but it wasn't "nasty" by any means. The bed was comfy and the room was quiet. The breakfast was sufficient and the hotel in general was well maintained. If you are looking for glitz and glamour, this is not the hotel for you. If you are looking for functional and appropriate for a good night's sleep, you have found the best place for it. I would stay again.

My family and I chose Comfort Suites due to how many of us there were (three children and three adults). We needed a place to stay overnight while visiting the city, somewhere that we’d be comfortable and it wouldn’t be too expensive. The reviews for this hotel, price, and it’s proximity to the city, were great! Ms. Bina, the front desk manager, allowed us to check in early on Saturday (03/10/18) and was very nice. Our room had two queen-sized beds and a sofa bed, which would’ve been plenty for us. We needed extra soap and a toothbrush, and the hotel was quick to oblige. The problem arose when it was time for bed. We had two to a bed. When it came time to pull out the sofa bed, we found that it was full of various bits of debris, and the linen that we had asked for was not on the bed, but in a drawer. The sofa bed had not been attended to for some time. To be short, it was filthy. We called the front desk about it (it was around 8-9pm),and my mother-in-law requested that something be done to rectify this issue, and we were told that there was nothing that they could do because they didn’t have any housekeeping staff available to clean and make the bed. The front desk told her that since we booked with a third-party (Orbitz), that maybe they could discount our stay, which we disagreed with-but what can you do? I gave this hotel three stars still because the room, besides the sofa bed, appeared clean. The beds were comfy, and the hot breakfast was palatable.

Location, breakfast, bed comfort and staff all good. Overall room layout decent. Heard showers &/ or water at 1:30/2:00 am. & random ppl talking in hall. A/C fan helped somewhat to drown noise (I rater room comfort as OK bc of this). NOTE I am an avg sleeper, not light but not super deep. College daughter had no issues sleeping.

This was the best hotel experience I have ever had, the staff was wonderful (they even opened the pool for me!), the room was very clean and well stocked and the breakfast was wonderful. The front desk staff went out of their way to make sure I was accommodated and which I very much appreciated. Great hotel and will definitely return.

This hotel staff could not have been more friendly, more accommodating, more kind and helpful. I would highly recommend staying they were FABULOUS. The pool was closed for the season and it was unusually hot in Charlotte, they kindly opened the pool for me to enjoy! It was clean and they even called my room to let me know it was open and ready for me! The breakfast was wonderful, the woman that prepared and kept watch on the service was extremely attentive and friendly. The room staff did a wonderful job, my room was clean and well stocked. I just cannot say enough nice things, I WILL be there again. Thank you staff!!

Overall my stay was very good. We had no problem checking in and the room was just right, not to hot and not to cold, we did not have to change the temperature. The breakfast was good and I appreciated that coffee was available even after breakfast.

There were serious maintenance issues with my room which I had to report multiple times before they would respond. The staff moved me to a different room which smelled of sewage. Had to request yet another room, which was given despite my being just told they were fully booked, even though the empty parking lot arguing otherwise.

The hotel was nice, clean and had a decent breakfast each morning.

Nice stay. Good breakfast. Would recommend to others.

Enjoyed the stay. Will be glad when all the construction around the hotel is finished.

Nice hotel. Super small gym. Didn't speak to much staff. Clean and comfy room. Loved the lights on top of roof!

good hotel for money saver and very close for my bussineed. I'll be back again thank you,